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  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

companies often use operating models that fail to meet the needs of the employee, whether that be because of unpredictable scheduling, zero cross-training, or unsustainable job design. These organizations achieve short-term financial View Details
  • Web

Finance - Faculty & Research

Pearson executes a company-wide change management- transforming a sleepy but reasonably performing firm in a traditional industry not known for innovation, into an innovation-focused agile organization. Keywords: Leadership ; Change... View Details
  • 21 Nov 2006
  • First Look

First Look: November 21, 2006

Entrepreneurs Authors:Paul Gompers, Anna R. Kovner, Josh Lerner, and David Scharfstein Abstract This paper argues that a large component of success in entrepreneurship and venture capital can be attributed to skill. We show that... View Details
Keywords: Sean Silverthorne
  • April 2025
  • Supplement

Lisa Su and AMD (B)

By: Joshua D. Margolis, Matthew Preble and Dave Habeeb
This multimedia case study focuses on CEO Lisa Su’s turnaround and subsequent transformation of the technology company Advanced Micro Devices, Inc. (AMD). When Su accepted the top position in 2014, AMD was on the verge of collapse. Su focused on the company’s culture,... View Details
Keywords: Turnaround; Leading Change; Transformation; AI and Machine Learning; Innovation Leadership; Innovation Strategy; Organizational Culture; Business and Stakeholder Relations; Business Strategy; Semiconductor Industry; Computer Industry; United States; California; Texas
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  • July 2004 (Revised December 2004)
  • Case

Timberland: Commerce and Justice

By: James E. Austin, Herman B. Leonard and James Quinn
When Jeffrey Swartz became the third generation in his family to lead the Timberland Co., he pursued a strategy in which commerce and justice were "inextricably linked." Community involvement, environmental management, and global labor standards became not addenda to... View Details
Keywords: Business Model; For-Profit Firms; Innovation and Invention; Leadership Development; Corporate Social Responsibility and Impact; Programs; Opportunities; Alignment; Business Strategy; Value
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  • Web

General Management - Faculty & Research

more innovative subject areas in favor of incumbent vested interests. About the Unit The General Management Unit is concerned with the leadership and management of the enterprise as a whole. This concern encompasses: the personal values... View Details
  • 01 Jan 2007
  • News

Jaime Augusto Zobel de Ayala, MBA 1987

Chairman & CEO, Ayala Corporation Return to Alumni Achievement Awards main page EARLIER EUDUCATION Harvard College, 1981 A.B., Economics LIFELONG LESSON FROM HBS "The ability to find solutions to challenges increases exponentially when you tackle them with a team.... View Details
  • January 2022 (Revised February 2022)
  • Teaching Note

Universal During COVID: The Future of Theatrical Windows

By: Hong Luo, Henry McGee and Carol Lin
The COVID-19 pandemic brought enormous disruption to the movie industry, closing theaters indefinitely by mid-March 2020, halting television and film production, and throwing theatrical release schedules into disarray. Shell had assumed the CEO position at NBC... View Details
Keywords: COVID-19 Pandemic; Leadership; Decisions; Strategy; Negotiation; Entertainment and Recreation Industry; Media and Broadcasting Industry
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  • 04 Jan 2022
  • Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

been forced to accept uncertainty during the pandemic, Takeuchi and Ikujiro Nonaka, coauthors of the 2019 book The Wise Company, recently developed “six practices to make a better future” to help leaders focus on the most important drivers of simultaneous View Details
Keywords: by Kristen Senz
  • January 2016
  • Teaching Note

Take-Two Interactive Software, Inc.

By: Sunil Gupta and Margaret Rodriguez
In September 2010, Take-Two Interactive Software, Inc. (T2) reported an unexpectedly high third quarter profit of $5.92 million, driven largely by the success of its video game, Red Dead Redemption (which sold over 6.9 million copies since launching in May). Red Dead... View Details
Keywords: Mergers and Acquisitions; Business Model; Leadership Style; Marketing; Competitive Strategy; Entertainment and Recreation Industry
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  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

the airline faces," Huckman remarks. "He helped the class understand that every organization of this size, particularly one going through this kind of growth, needs to learn from its experience—and that includes successes as... View Details
Keywords: by Julia Hanna; Air Transportation
  • September 2020 (Revised April 2021)
  • Case

Hitachi Rail Limited (A)

By: David J. Collis, Akiko Kanno and Nobuo Sato
Hitachi must decide whether to make a British executive, who has successfully built its European rail business from scratch, head of its global rail division even though the bulk of revenues for the unit still come from Japan. The case describes the history of Hitachi... View Details
Keywords: Global Strategy; Leadership; Values and Beliefs; Human Resources; Globalized Firms and Management; Organizational Structure; Rail Industry; Japan
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  • November 2024
  • Case

Demond Martin and WellWithAll

By: Hise Gibson, Archie L. Jones and Ai-Ling Jamila Malone
This case study chronicles the transformative entrepreneurial path of Demond Martin, co-founder and CEO of WellWithAll, a health and wellness startup. Motivated by a pivotal life experience and deep concern for racial health inequities, Martin transitions from a... View Details
Keywords: Customers; Diversity; Ethnicity; Race; Health; Recruitment; Leadership Style; Management Style; Brands and Branding; Marketing Strategy; Product Launch; Product Positioning; Organizational Culture; Mission and Purpose; Relationships; Trust; Business Strategy; Competitive Strategy; Competitive Advantage; Investment; Business Startups; Transition; Entrepreneurship; Equality and Inequality; Consumer Products Industry; Retail Industry; Health Industry; United States; Chicago; Boston; Atlanta; North Carolina; District of Columbia
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  • 05 Mar 2009
  • What Do You Think?

How Frank or Deceptive Should Leaders Be?

all organizations in all cultures, in times of success as opposed to decline, when talking about the past as opposed to the future, or in dealing with employees of all generations. As many respondents to this month's column pointed out,... View Details
Keywords: by Jim Heskett
  • 26 Oct 2021
  • Research & Ideas

What Companies Want Most in a CEO: A Good Listener

basic social capabilities are perceived to play a key role for the success of complex and information intensive organizations. It is unclear, however, whether the supply of social skills in the managerial labor market has been able to... View Details
Keywords: by Jay Fitzgerald
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

Harvard Business School Professor and historian Nancy Koehn has studied Starbucks and its leader, Howard Schultz, for close to 20 years. For her, the company represents much more than a phenomenal success story. In a recently published... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 09 Nov 2023
  • News

From the Brink

Antonio Weiss (MBA 1994), Adam Chepenik (MBA 2010), Sebastián Negrón-Reichard (JD/MBA 2024) As the senior top official in the US Treasury Department on domestic finance issues, Antonio Weiss (MBA 1994) could see Puerto Rico’s financial meltdown coming, like watching a... View Details
Keywords: Ralph Ranalli
  • March 2006 (Revised October 2007)
  • Case

The Parisian Revival

By: Rajiv Lal and Carin-Isabel Knoop
In mid-2005, George Jones had two jobs: head of Saks Inc.'s 41-store Parisian department store chain as well as president and CEO of the Saks Department Store Group (SDSG), an umbrella for seven chains with a total of 182 stores across the United States. In 2003 Jones... View Details
Keywords: Profit; Leadership; Growth and Development Strategy; Organizational Change and Adaptation; Performance Improvement; Sales; Retail Industry; United States
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  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

strategy management system that we make a rather bold claim that leadership is both necessary and sufficient for successful strategy execution. The necessary condition comes from our experience with the more... View Details
Keywords: by Martha Lagace
  • Web

General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

Introduction 1840s – 1880s General Merchants to Commodities Brokers 1880s – 1920s Investment Banking & Securities Underwriting 1920s – 1960s Investing in Emerging Industries 1850–1968 Lehman Brothers Family Partners 1960s – 2000s View Details