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  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

says Amabile. “We wanted to investigate idle time, in part, to raise everyone’s awareness of how widespread and pernicious it can be.” “With idle time, the organization is often hurt by it, and it’s not enjoyable for employees either”... View Details
Keywords: by Michael Blanding
  • 17 Jan 2023
  • Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

meaning it has an actual impact on employee behavior. It’s not simply enough to have policies and procedures on paper. Companies are becoming more savvy because they realize the best defense is offense. Lambert: Are companies beginning to... View Details
Keywords: by Lane Lambert
  • 01 Dec 2019
  • News

Bridging the Gap

graders passed the state reading assessment (80 percent passed statewide). And in 2012, the Columbus Dispatch reported that district employees had tampered with enrollment and attendance records to artificially boost school test scores.... View Details
Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government
  • 30 Apr 2020
  • Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
Keywords: by Danielle Kost; Energy
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

as irrational. We will also describe the dangers of doing so and explain how to avoid making such mistakes. Mistake 1: They Are Not Irrational; They Are Uninformed An executive (who is one of Deepak's students) was recently involved in a dispute with an ex-employee.... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • Web

Gender & Race in Organizations Research Group - Race, Gender & Equity

research investigates how organizational and social network processes shape gender and race differences amongst employees in the workplace. I do this by examining the roles of culture, cognition, and emotion... View Details
  • 23 Apr 2013
  • First Look

First Look: April 23

and informally ensure its members embrace proper business standards? Relying on his faculty experience, Michel Anteby takes readers inside the School to draw vivid parallels between the socialization of faculty and of students. In an era... View Details
Keywords: Sean Silverthorne
  • 25 Jul 2013
  • Research & Ideas

Why Unqualified Candidates Get Hired Anyway

had performed well at an easier job (managing a relatively calm airport), while others had performed less well at a harder job (managing an unruly airport). As with the admissions officers, the executives consistently favored employees... View Details
Keywords: by Anna Secino; Education; Employment
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

supply chain profitability in emerging markets and understand the impact of e-intermediaries. Academic / Practical Relevance: In practice, much attention has been given to e-intermediaries, and they have often been touted as for-profit View Details
Keywords: Sean Silverthorne
  • Web

HBS Entrepreneurship Summit - Alumni

Baker Professor of Administration; Dean of the Faculty 9:00 p.m. Bus transportation from HBS to the Charles Hotel 9:00–11:00 p.m. Night @ Noir Post-dinner off-campus reception for attendees to continue socializing and networking. *Please... View Details
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

contest. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54708 June 2018 Management Science Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged By: Lee, Clarence, Elie Ofek, and Thomas... View Details
Keywords: Dina Gerdeman
  • September 2015 (Revised February 2017)
  • Case

MOD Pizza: A Winning Recipe?

By: Boris Groysberg, John D. Vaughan and Matthew Preble
Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015 to 200 stores by the end of 2016, and while the two believed that MOD could manage... View Details
Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; United States
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  • 07 May 2013
  • First Look

First Look: May 7

for firm and board characteristics, we find that independent directors' dissent is associated with breakdown of social ties between the independent director and the board chairperson, who locates at the center of the board bureaucracy in... View Details
Keywords: Carmen Nobel
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

worked on by encouraging employees to develop a personal regime: Exercise at home, meditate, and make sure you reach out and talk to people, even if that socialization takes place virtually, just to make... View Details
Keywords: by Dina Gerdeman
  • February 2023
  • Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
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  • 07 Dec 2010
  • First Look

First Look: Dec. 7

should your employees be to helping each other? Are they sharing responsibility for your company's success? (7) What strategic uncertainties keep you awake at night? How are you riveting everyone's attention on those uncertainties? These... View Details
Keywords: Sean Silverthorne
  • 2015
  • Working Paper

Toxic Workers

By: Michael Housman and Dylan Minor
While there has been a strong focus in past research on discovering and developing top performers in the workplace, less attention has been paid to the question of how to manage those workers on the opposite side of the spectrum: those who are harmful to organizational... View Details
Keywords: Strategic Human Resource Management; Misconduct; Worker Productivity; Superstar; Ethics; Performance Productivity; Personal Characteristics; Employees
Related
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

critical care centers that were overwhelmed immediately. And right now, it's critical for people to understand that while we hope to have a vaccine post-HSCT, that they are the protection against the spread of this virus right now by good hygiene, using your mask,... View Details
Keywords: by Staff; Pharmaceutical
  • 30 Jun 2022
  • News

Scaling Hope

Initiative, a program designed to help established leaders create scalable social change. D’Antonio knew he didn’t want to start a new nonprofit, as there are many respected organizations already working in the field. Instead, he wanted a... View Details
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

deliberate on important decisions. Masking the gender of applicants for tech jobs before deciding whether they should be interviewed can remove bias from the process. And when selecting employees for a task, managers should compare two or... View Details
Keywords: by Dina Gerdeman