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    Birth and Re-birth in Business

    Joe Lassiter, Harvard Business School Professor and Faculty Chair of Harvard's Innovation Lab, discusses how businesses can seize on new opportunities and re-invent themselves quickly and effectively at the Better by Design CEO Summit 2015 in Aukland, New Zealand.... View Details

    • 18 Mar 2022
    • News

    How the United States Can Use Trade Policy to Prevent a New Sino-Russian Alliance

    • 02 Apr 2001
    • Research & Ideas

    What Makes a Good Leader?

    sometimes guilty of using the dichotomy in an effort at simplification. "It's much better to think in terms of measuring people on a zero-to-ten scale for each quality." HBS professor Joe Badaracco agrees that the traditional... View Details
    Keywords: by Deborah Blagg & Susan Young
    • May 2024
    • Supplement

    gWorks (B)

    By: Richard S. Ruback and Royce Yudkoff
    In January of 2019, Joe Heieck, CEO of gWorks, was deciding whether to proceed with his acquisition of Data Tech, that was a business roughly the same size as gWorks. gWorks, which provided geospatial software to small city and rural county governments, was acquired by... View Details
    Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Talent and Talent Management; Customer Relationship Management; Technology Adoption; Information Infrastructure; Digital Platforms; Growth Management; Applications and Software; Risk and Uncertainty; Technology Industry; United States
    Related
    • 22 Jul 2019
    • Book

    How to Be a Digital Platform Leader

    challenges and opportunities posed by digital platforms, The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power is a new book by Harvard Business School Professor David... View Details
    Keywords: by Martha Lagace
    • 10 Nov 2008
    • What Do You Think?

    How Much Can You Ask of Your Customers?

    the biggest challenges for organizations are to have the necessary competencies and resources to act upon inputs." Sowmia Gopinathan echoed this comment: " (the) downside is only where expectations of the customers are made high View Details
    Keywords: by Jim Heskett
    • 28 Nov 2012
    • What Do You Think?

    Should Pay-for-Performance Compensation be Replaced?

    individualized) levels." Peter Lee added "The real issue is what you consider to be performance Performance is all about quality-quality of effort as well as results." Gerald Nanninga suggested that "let's solve the problem View Details
    Keywords: by James Heskett
    • 03 Jan 2018
    • What Do You Think?

    In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

    on-the-job misdeeds served the purpose nicely. Those supporting the idea of a corporate board's creating an independent officer of compliance, reporting directly to the board, cited the need for visible action in the face of growing challenges posed View Details
    Keywords: by James Heskett
    • 18 Aug 2011
    • Lessons from the Classroom

    Business Plan Contest: 15 Years of Building Better Entrepreneurs

    Chu, Joe Lassiter, and Mike Roberts. Initially, Sahlman recalls, there was some resistance to the idea, which was first proposed by Alison Berkley Wagonfeld and Bill Nussey (both MBA '96) as a project for... View Details
    Keywords: by Julia Hanna; Education
    • 09 Sep 2013
    • Lessons from the Classroom

    Teaching Climate Change to Skeptics

    A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of climate change and how society... View Details
    Keywords: by Carmen Nobel
    • 29 Oct 2024
    • Cold Call Podcast

    Can a Coffee Shop in Utah Help Solve Underemployment for People with Disabilities?

    Keywords: Re: Richard S. Ruback
    • 10 Jan 2005
    • Research & Ideas

    The Knowledge Coach

    another. When e-business burst on the scene, GE's CEO Jack Welch was impressed by the strategy adopted by the CEO of GE's Global Consumer Finance (GCF) division, who realized he was not up to speed in... View Details
    Keywords: by Dorothy Leonard & Walter Swap
    • 04 Jan 2010
    • Research & Ideas

    Best of HBS Working Knowledge 2009

    advantages, great employee and customer loyalty, and a smoother on-ramp in leadership succession. A book excerpt from The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professor... View Details
    Keywords: by Staff
    • August 2009 (Revised January 2012)
    • Case

    Pandora: Royalties Kill the Web Radio Star? (A)

    By: Robert C. Pozen and Alex Curtis Rosenfeld
    Joe Kennedy, president and CEO of Pandora, one of the largest and most popular web (Internet) radio broadcasters, had just received bad news. The Copyright Royalty Board (CRB) had announced its decision to increase the royalties required to be paid by the web radio... View Details
    Keywords: Profit; Governing Rules, Regulations, and Reforms; Copyright; Laws and Statutes; Rights; Internet and the Web; Media and Broadcasting Industry
    Related
    • 21 Feb 2018
    • News

    Investing in Tech That’s Worth the Wait

    • 11 Mar 2024
    • News

    In Harmony

    Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of... View Details
    Keywords: Julia Hanna; photograph by Jun Michael Park
    • 01 Mar 2024
    • News

    In Harmony

    Kim at Seoul’s government-built Hoehyeon “Citizens’ Apartments.” Opened in 1970, it stands as a reminder of a Korea from a very different era. Like so many South Koreans of a certain age, Michael ByungJu Kim (MBA 1990) lives in a country where the past lingers,... View Details
    Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
    • 15 Apr 2014
    • Research & Ideas

    Calderón: Economic Arguments Needed to Fight Climate Change

    happening," he said. "Scientists have rested their case. Climate change is associated with global warming, and global warming is associated with human behavior." He said that political and corporate leaders have been hampered View Details
    Keywords: by Carmen Nobel; Manufacturing
    • 18 Jul 2012
    • Research & Ideas

    Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity

    they wanted "to avoid the consequences of bad publicity." “No longer can leaders be chosen strictly for their abilities” In so doing, these officials—including legendary head football coach Joe Paterno and President Graham... View Details
    Keywords: by Bill George; Education
    • 01 May 2020
    • In Practice

    COVID-19’s Hard Lessons Might Prepare Business for Climate Change

    The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change.  We asked faculty members affiliated with the Business and... View Details
    Keywords: by Danielle Kost