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  • 29 Jan 2013
  • First Look

First Look: Jan. 29

at Work Authors:Ramarajan, Lakshmi, and Erin M. Reid Publication:Academy of Management Review Abstract How much of our self is defined by our work? Fundamental changes in the social organization of work are... View Details
Keywords: Sean Silverthorne
  • September 2000 (Revised November 2021)
  • Background Note

Using Aggregate Project Planning to Link Strategy, Innovation, and the Resource Allocation Process

By: Clayton M. Christensen
Links two very useful pieces of management research--resource allocation processes as studied by Bowen and Burgelman and the aggregate project plan expounded by Wheelwright and Clark. View Details
Keywords: Strategic Planning; Innovation and Management; Resource Allocation; Projects; Management
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Christensen, Clayton M. "Using Aggregate Project Planning to Link Strategy, Innovation, and the Resource Allocation Process." Harvard Business School Background Note 301-041, September 2000. (Revised November 2021.)
  • September 2006 (Revised August 2008)
  • Module Note

Assessing Your Organization's Capabilities: Resources, Processes and Priorities

By: Clayton M. Christensen and Stephen P. Kaufman
Summarizes a model that helps managers determine what sorts of initiatives an organization is capable and incapable of managing successfully. The factors that affect what an organizational unit can and cannot accomplish can be grouped as resources, processes, and the... View Details
Keywords: Business Model; Experience and Expertise; Innovation and Management; Business Processes; Organizational Design; Organizational Structure; Mathematical Methods
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Christensen, Clayton M., and Stephen P. Kaufman. "Assessing Your Organization's Capabilities: Resources, Processes and Priorities." Harvard Business School Module Note 607-014, September 2006. (Revised August 2008.)
  • December 2008
  • Article

Reinventing Your Business Model

By: Mark W. Johnson, Clayton M. Christensen and Henning Kagermann
Keywords: Business Ventures
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Johnson, Mark W., Clayton M. Christensen, and Henning Kagermann. "Reinventing Your Business Model." Harvard Business Review 86, no. 12 (December 2008).
  • August 1997 (Revised March 2008)
  • Background Note

Trends in the United States Steel Market,1980-1996

By: Clayton M. Christensen and Bret J. Baird
Provides a brief background on the history and structure of the steel industry in the United States. Focuses in some depth on the technological changes that have been difficult for the leading steel companies to implement. Shows that they stumbled when confronted with... View Details
Keywords: History; Technology; Trends; Steel Industry; United States
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Christensen, Clayton M., and Bret J. Baird. "Trends in the United States Steel Market,1980-1996." Harvard Business School Background Note 698-018, August 1997. (Revised March 2008.)
  • March 2011
  • Article

The New M&A Playbook

By: Clayton M. Christensen, Richard Alton, Curtis Rising and Andrew Waldeck
Companies spend more than $2 trillion on acquisitions every year, yet the M&A failure rate is between 70% and 90%. Executives can dramatically increase their odds of success, the authors argue, if they understand how to select targets, how much to pay for them, and... View Details
Keywords: Mergers and Acquisitions; Business Model; Disruptive Innovation; Growth and Development Strategy; Integration
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Christensen, Clayton M., Richard Alton, Curtis Rising, and Andrew Waldeck. "The New M&A Playbook." Harvard Business Review 89, no. 3 (March 2011).
  • January 2018
  • Case

Under Armour

By: Rory McDonald, Clayton M. Christensen, Daniel West and Jonathan E. Palmer
After 20 years of growth unprecedented in the sports apparel industry, Under Armour finds itself with a new record to beat: making the leap from $5 to $10 billion in sales—a feat only accomplished to date by competitors Nike and Adidas. At the heart of this challenge... View Details
Keywords: Under Armour; Nike; Adidas; "Jobs To Be Done; Purpose Brands; Entrepreneurship; Customer Focus and Relationships; Innovation Strategy; Business Growth and Maturation; Growth Management; Innovation Leadership; Sports Industry; Apparel and Accessories Industry; Fashion Industry; Health Industry; Technology Industry; Retail Industry; United States; Maryland; Baltimore
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McDonald, Rory, Clayton M. Christensen, Daniel West, and Jonathan E. Palmer. "Under Armour." Harvard Business School Case 618-020, January 2018.
  • April 1999 (Revised March 2000)
  • Background Note

Discovering What Has Already Been Discovered: Why Did Your Customers Hire Your Product?

By: Clayton M. Christensen
Describes a methodology for identifying markets for new technologies and for defining the highest value attributes of new products or services. It helps innovators escape the trap of incremental improvements to established product concepts by asking a straightforward... View Details
Keywords: Customer Focus and Relationships; Markets; Product; Technology Adoption; Value
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Christensen, Clayton M. "Discovering What Has Already Been Discovered: Why Did Your Customers Hire Your Product?" Harvard Business School Background Note 699-029, April 1999. (Revised March 2000.)
  • July 1997
  • Case

We've Got Rhythm! Medtronic Corporation's Cardiac Pacemaker Business

By: Clayton M. Christensen
Illustrates how a new management team at Medtronic's Cardiac Pacemaker business reversed a steep decline in market share by adopting certain management principles for new product development: clarifying strategy, aggregating project planning, accommodating the number... View Details
Keywords: Management Teams; Innovation Strategy; Innovation and Management; Product Development; Health; Technology; Change Management; Medical Devices and Supplies Industry; United States
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Christensen, Clayton M. "We've Got Rhythm! Medtronic Corporation's Cardiac Pacemaker Business." Harvard Business School Case 698-004, July 1997.
  • February 1999 (Revised August 2006)
  • Background Note

What Is an Organization's Culture?

By: Clayton M. Christensen and Kristin Shu
A synopsis of the writings of Edgar Schein, Modesto Maidique, and B.J. Zirger on what organizational culture is, where it comes from, how it can be changed, and how it inhibits change. View Details
Keywords: Change Management; Business or Company Management; Organizational Culture
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Christensen, Clayton M., and Kristin Shu. "What Is an Organization's Culture?" Harvard Business School Background Note 399-104, February 1999. (Revised August 2006.)
  • 11 Sep 2012
  • First Look

First Look: September 11

they made by history, or do they make it? In Indispensable, Harvard Business School professor Gautam Mukunda offers an enticingly fresh look at how and when individual leaders really can make a difference. View Details
Keywords: Sean Silverthorne
  • November 1993 (Revised November 1994)
  • Case

Molding the Impossible: the NYPRO/Vistakon Disposable Contact Lens Project

By: Clayton M. Christensen
NYPRO, Inc., one of the world's leading manufacturers of plastic injection-molded products, is asked by the Vistakon Division of Johnson & Johnson to manufacture molds that Vistakon will use to produce disposable contact lenses. The required dimensional tolerances for... View Details
Keywords: Customer Relationship Management; Engineering; Management Practices and Processes; Product Development; Production; Groups and Teams; Manufacturing Industry; Medical Devices and Supplies Industry
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Christensen, Clayton M. "Molding the Impossible: the NYPRO/Vistakon Disposable Contact Lens Project." Harvard Business School Case 694-062, November 1993. (Revised November 1994.)
  • January 2006 (Revised October 2006)
  • Case

Hewlett-Packard: The Flight of the Kittyhawk (A)

By: Clayton M. Christensen
Hewlett-Packard decided that, to grow more rapidly, it needed to design a revolutionary disk drive product that would create an entirely new market or application for magnetic recording technology. The company followed most of the "rules" good managers follow in such... View Details
Keywords: Management; Information Infrastructure; Innovation and Management; Product Development; Computer Industry; United States
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Christensen, Clayton M. "Hewlett-Packard: The Flight of the Kittyhawk (A)." Harvard Business School Case 606-088, January 2006. (Revised October 2006.)
  • December 2019 (Revised November 2021)
  • Module Note

Managing the Strategy Development Process: Deliberate vs. Emergent Strategy

By: Clayton M. Christensen
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Christensen, Clayton M. "Managing the Strategy Development Process: Deliberate vs. Emergent Strategy." Harvard Business School Module Note 420-084, December 2019. (Revised November 2021.)
  • September 2000 (Revised December 2020)
  • Background Note

Identifying and Developing Capable Leaders

By: Clayton M. Christensen and Morgan McCall Jr
Presents a synopsis of High Flyers, by Morgan McCall. Offers a method for identifying and training managers with potential--to build management bench strength. View Details
Keywords: Leadership Development; Recruitment; Selection and Staffing; Human Resources; Talent and Talent Management
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Christensen, Clayton M., and Morgan McCall Jr. "Identifying and Developing Capable Leaders." Harvard Business School Background Note 601-054, September 2000. (Revised December 2020.)
  • October 1990 (Revised November 1992)
  • Case

Ceramics Process Systems Corp. (A)

By: Clayton M. Christensen
A small ceramics company started by a group of MIT professors struggles with some basic technology strategy issues. A plan to take "one commercializable step" at a time in order to get a foothold in the market goes awry because of incompatibility between the company's... View Details
Keywords: Business Startups; Technology; Problems and Challenges; Market Entry and Exit; Innovation Strategy; Technological Innovation; Research and Development; Production; Manufacturing Industry; Cambridge
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Christensen, Clayton M. "Ceramics Process Systems Corp. (A)." Harvard Business School Case 691-028, October 1990. (Revised November 1992.)
  • March 1994 (Revised August 1997)
  • Case

Raychem Corp.: Interconnection Systems Division

By: Clayton M. Christensen
Describes the highly successful efforts of a management team to turn around the performance of a $30 million Raychem division that manufactures electronic connectors. The original manufacturing system was a batch operation, with a broad product line, high inventories,... View Details
Keywords: Cost Management; Time Management; Production; Organizational Change and Adaptation; Success; Performance; Strategy; Competitive Strategy; Electronics Industry
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Christensen, Clayton M. "Raychem Corp.: Interconnection Systems Division." Harvard Business School Case 694-063, March 1994. (Revised August 1997.)
  • December 1996 (Revised July 1997)
  • Case

Studio Realty

By: Clayton M. Christensen and Bret J. Baird
Studio Realty created an "electronic open house" technology, by which home buyers sitting in a comfortable setting, could tour a home, viewing its rooms, its exterior, and surroundings, by clicking on digital images. Studio Realty attempted to sell or license its... View Details
Keywords: Technological Innovation; Internet and the Web; Sales; Demand and Consumers; Failure; Innovation and Management; Market Entry and Exit; Real Estate Industry
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Christensen, Clayton M., and Bret J. Baird. "Studio Realty." Harvard Business School Case 697-036, December 1996. (Revised July 1997.)
  • July – August 2010
  • Article

How Will You Measure Your Life?

By: Clayton M. Christensen
Keywords: Measurement and Metrics
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Christensen, Clayton M. "How Will You Measure Your Life?" Harvard Business Review 88, nos. 7-8 (July–August 2010): 46–51.
  • August 1997 (Revised March 1998)
  • Case

Unilever's Butter-Beater: Innovation for Global Diversity

By: Clayton M. Christensen and Jorg Zobel
Unilever, one of the world's largest food product manufacturers, has achieved impressive growth in Europe, primarily by acquiring local food companies. Initially Unilever allowed each acquired company to manage its own product development in a way that was tailored to... View Details
Keywords: Growth Management; Brands and Branding; Product Development; Mergers and Acquisitions; Local Range; Cross-Cultural and Cross-Border Issues; Marketing Strategy; Multinational Firms and Management; Innovation and Management; Food; Conflict Management; Food and Beverage Industry; Manufacturing Industry; Europe
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Christensen, Clayton M., and Jorg Zobel. "Unilever's Butter-Beater: Innovation for Global Diversity." Harvard Business School Case 698-017, August 1997. (Revised March 1998.)
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