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  • All HBS Web  (4,242)
    • People  (9)
    • News  (1,247)
    • Research  (1,709)
    • Events  (19)
    • Multimedia  (16)
  • Faculty Publications  (511)
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  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

Here are the 20 most popular stories published by HBS Working Knowledge in 2008, and the five most-read working papers authored by HBS faculty. Most Popular Articles 1. Creating a Positive Professional Image... View Details
Keywords: by Staff
  • 11 Dec 2006
  • Working Paper Summaries

Three Perspectives on Team Learning: Outcome Improvement, Task Mastery, and Group Process

Keywords: by Amy C. Edmondson, James R. Dillon & Kathryn S. Roloff
  • 2011
  • Working Paper

The Importance of Work Context in Organizational Learning from Error

By: Lucy H. MacPhail and Amy C. Edmondson
This paper examines the implications of work context for learning from errors in organizations. Prior research has shown that attitudes and behaviors related to error vary between groups within organizations but has not investigated or theorized the ways in which... View Details
Keywords: Judgments; Learning; Business Processes; Organizational Culture; Failure; Performance Improvement; Opportunities; Complexity
Citation
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MacPhail, Lucy H., and Amy C. Edmondson. "The Importance of Work Context in Organizational Learning from Error." Harvard Business School Working Paper, No. 11-074, January 2011.
  • Teaching Interest

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts.  HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

the right context, this intense positive energy can act like a gravitational pull that sucks in other workers to invest their time and support, ultimately contributing toward the success of the idea. “Passion, like a smile, is contagious,” Virgin View Details
Keywords: by Dina Gerdeman
  • November 1991 (Revised June 1992)
  • Case

AT&T: The Dallas Works (A)

Describes the organizational challenges facing an AT&T plant a few years after the breakup of AT&T. In an effort to empower workers and to unite the factory behind change, management proposes an unusual team-based approach to driving the change. Teaching Objective: To... View Details
Keywords: Organizational Change and Adaptation; Change Management; Groups and Teams; Organizational Culture; Telecommunications Industry; Texas
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Jick, Todd D. "AT&T: The Dallas Works (A)." Harvard Business School Case 492-023, November 1991. (Revised June 1992.)
  • November 1991 (Revised June 1992)
  • Case

AT&T: The Dallas Works (B)

Describes the innovative use of a cross-level team as a tool for driving change at a troubled AT&T plant. After the team is disbanded, the case raises questions about the group's achievements, and about how well the organization is positioned to tackle the changes that... View Details
Keywords: Organizational Change and Adaptation; Change Management; Groups and Teams; Telecommunications Industry; Texas
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Jick, Todd D. "AT&T: The Dallas Works (B)." Harvard Business School Case 492-024, November 1991. (Revised June 1992.)
  • September 2008
  • Supplement

Adobe Systems: Working Towards a "Suite" Release (B)

By: David A. Thomas and Lauren Barley
The case examines the tools a manager can use to keep her project on track and manage conflict and tension as Adobe prepares to launch Creative Suite 3, the biggest software release in the company's 25-year history. The protagonist, Yvonne Murray, is a group program... View Details
Keywords: Change; Interpersonal Communication; Crisis Management; Product Launch; Projects; Conflict of Interests; Integration; Software
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Thomas, David A., and Lauren Barley. Adobe Systems: Working Towards a "Suite" Release (B). Harvard Business School Supplement 409-015, September 2008.
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

every interaction, shut down creativity, and undermine productivity. Take the case of Jeff, a team leader at a Fortune 100 company who was working on a large, long-term, high-pressure project. Each Tuesday, Jeff and his peers had a... View Details
Keywords: by Leslie A. Perlow
  • September 2008
  • Case

Adobe Systems: Working Towards a "Suite" Release (A)

By: David A. Thomas and Lauren Barley
The case examines the tools a manager can use to keep her project on track and manage conflict and tension as Adobe prepares to launch Creative Suite 3, the biggest software release in the company's 25-year history. The protagonist, Yvonne Murray, is a group program... View Details
Keywords: Management Analysis, Tools, and Techniques; Product Launch; Projects; Groups and Teams; Conflict Management; Power and Influence
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Thomas, David A., and Lauren Barley. Adobe Systems: Working Towards a "Suite" Release (A). Harvard Business School Case 409-014, September 2008.
  • 23 Jul 2007
  • Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

concept of "Enterprise 2.0"—a term coined by McAfee on the general idea of how Web 2.0 technologies can be used in business—popped up on Wikipedia, McAfee beamed. "I was bizarrely proud when my work rose to the level of inclusion in... View Details
Keywords: by Sean Silverthorne; Publishing
  • 14 Oct 2013
  • Research & Ideas

Blockbuster! Why Star Power Works

of five characteristics. First, nerves of steel are critical: Any manager who executes a blockbuster strategy will have to be willing to make big moves that, if they don't work out as planned, could really hurt the company's bottom line.... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

analysis and deep probing, individuals tend to leap prematurely to unfounded conclusions and misunderstand complicated problems. Some understanding of system dynamics, the ability to see patterns, statistical process controls, and group... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

have worked on" —Max Bazerman A recent collaboration between Harvard Business School and the Harvard Kennedy School (HKS) reveals that you're much less likely to stereotype by gender if you apply an "evaluation nudge"—an... View Details
Keywords: by Maggie Starvish
  • March 2021
  • Article

Experimenting During the Shift to Virtual Team Work: Learnings from How Teams Adapted Their Activities During the COVID-19 Pandemic

By: Ashley V. Whillans, Leslie Perlow and Aurora Turek
Past research has focused on understanding the characteristics of work that are fully virtual or fully collocated. The present study seeks to expand our understanding of team work by studying knowledge workers' experiences as they were suddenly forced to transition to... View Details
Keywords: Team Work; Activities; Virtual Work; Digital Technologies; Groups and Teams; Health Pandemics; Internet and the Web; Adaptation
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Whillans, Ashley V., Leslie Perlow, and Aurora Turek. "Experimenting During the Shift to Virtual Team Work: Learnings from How Teams Adapted Their Activities During the COVID-19 Pandemic." Information and Organization 31, no. 1 (March 2021).
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

and confidence the group provides enables you to face difficult situations in your life and work and navigate them successfully. In a True North Group where people share their... View Details
Keywords: by Bill George
  • November–December 2020
  • Article

Our Work-from-Anywhere Future

By: Prithwiraj Choudhury
The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs, hire and utilize talent globally, mitigate immigration issues, and experience productivity gains, while workers can... View Details
Keywords: Remote Work; Best Practices; Employment; Health Pandemics; Geographic Location; Opportunities; Problems and Challenges
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Choudhury, Prithwiraj. "Our Work-from-Anywhere Future." Harvard Business Review 98, no. 6 (November–December 2020).
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

"Self-regulation" increasingly rings like a mantra in business. Just think of topics in the news over the past couple of months, such as the Italian fashion industry's move toward self-regulation to discourage the hiring of dangerously thin models. Or the View Details
Keywords: by Martha Lagace
  • March 2024 (Revised April 2024)
  • Supplement

From "BIG" Ideas to Sustainable Impact at ICL Group (B)

By: Linda A. Hill and Lydia Begag
In August 2023, Raviv Zoller, CEO of ICL Group, discussed his upcoming business trip to St. Louis with Eduard Croitoru, VP of ICL Corporate Initiatives, to commemorate the construction of ICL's new $400 million advanced manufacturing facility. In preparation for the... View Details
Keywords: Change Management; Agribusiness; Accounting; Communication; Renewable Energy; Chemicals; Machinery and Machining; Metals and Minerals; Mining; Social Entrepreneurship; Corporate Entrepreneurship; Values and Beliefs; Environmental Sustainability; Natural Resources; Globalization; Information Technology; Collaborative Innovation and Invention; Leadership; Organizational Culture; Personal Development and Career; Partners and Partnerships; Manufacturing Industry; Agriculture and Agribusiness Industry; Chemical Industry; Battery Industry; Israel; United States; China
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Hill, Linda A., and Lydia Begag. "From 'BIG' Ideas to Sustainable Impact at ICL Group (B)." Harvard Business School Supplement 424-043, March 2024. (Revised April 2024.)
  • 20 Nov 2014
  • Working Paper Summaries

Entrepreneurship and Business Groups: An Evolutionary Perspective on the Growth of the Koç Group in Turkey

Keywords: by Asli M. Coplan & Geoffrey Jones
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