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  • September 2019
  • Supplement

Vodafone: Managing Advanced Technologies and Artificial Intelligence

By: William R. Kerr
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Kerr, William R. "Vodafone: Managing Advanced Technologies and Artificial Intelligence." Harvard Business School Multimedia/Video Supplement 820-701, September 2019.
  • August 1995 (Revised August 1995)
  • Background Note

Managing Information Technology in the 1990s: Information Management

By: Lynda M. Applegate and Geoffrey Bock
Provides an overview of information management technology, including hierarchical, relational, and object-oriented databases, document management systems, and hypertext. View Details
Keywords: Management; Information Technology
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Applegate, Lynda M., and Geoffrey Bock. "Managing Information Technology in the 1990s: Information Management." Harvard Business School Background Note 196-036, August 1995. (Revised August 1995.)
  • 06 Jan 2014
  • Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

Out with the old, in with the new! That's the natural path of innovation. PCs killed typewriters, for instance. Smartphones superseded telephones, pocket calculators, and point-and-shoot cameras. Every once in a while, though, an old... View Details
Keywords: by Carmen Nobel; Technology; Technology; Technology
  • June 2001
  • Background Note

Information Technology Management from 1960-2000

By: Richard L. Nolan
Covers the history of IT management from 1960 to the present. Applies the Stages Theory as a basis to trace the evolution of the three dominant IT designs (mainframes, microcomputers, networks) and how companies used and managed IT in each era. View Details
Keywords: Management; Information Technology; Industry Growth
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Nolan, Richard L. "Information Technology Management from 1960-2000." Harvard Business School Background Note 301-147, June 2001.
  • 05 Mar 2008
  • What Do You Think?

Where Will Management Innovation Take Us?

Alternatively, will the drive for management innovation come from a source other than social forces within the organization? As several suggested, these may include new View Details
Keywords: by Jim Heskett
  • 2019
  • Working Paper

Using Technology to Augment Professionals, Instead of Replacing Them, for Innovative Problem Solving

By: Hila Lifshitz - Assaf, Felicia Ng, Aniket Kittur and Robert Kraut
While in some technological and scientific areas innovation is flourishing, in others it is stalling, leaving important problems unsolved for decades. One explanation is professionals’ limitations as problem solvers, as accumulating depth of knowledge enhances one’s... View Details
Keywords: Innovation; Expertise; Future Of Work; Crowdsourcing; Artificial Intelligence; Problem Solving; Professionalism; Experience and Expertise; Collaborative Innovation and Invention; Problems and Challenges; Research and Development
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Lifshitz - Assaf, Hila, Felicia Ng, Aniket Kittur, and Robert Kraut. "Using Technology to Augment Professionals, Instead of Replacing Them, for Innovative Problem Solving." Working Paper, March 2019.
  • 2007
  • Case

Technology transfer and innovation at China's First Auto Works

By: Ian Larkin
Keywords: Technological Innovation; Technology; Auto Industry; China
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Larkin, Ian. "Technology transfer and innovation at China's First Auto Works." 2007. (Haas School of Business case, used in MBA and executive education programs.)
  • Article

The Impact of Project Portfolio Management on Information Technology Projects

By: Bert De Reyck, Yael Grushka-Cockayne, Martin Lockett, Sergio Ricardo Calderini, Marcio Moura and Andrew Sloper
The ever-increasing penetration of projects as a way to organise work in many organisations necessitates effective management of multiple projects. This has resulted in a greater interest in the processes of project portfolio management (PPM), with more and more... View Details
Keywords: Project Portfolio Management; Information Technology; Projects; Management Practices and Processes; Performance Improvement
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De Reyck, Bert, Yael Grushka-Cockayne, Martin Lockett, Sergio Ricardo Calderini, Marcio Moura, and Andrew Sloper. "The Impact of Project Portfolio Management on Information Technology Projects." International Journal of Project Management 23, no. 7 (October 2005): 524–537.
  • January 2011
  • Case

Program Management at Wipro Technologies

By: Amy C. Edmondson, Bradley R. Staats and Melissa Valentine
This case examines the execution of one program by Wipro Technologies, an Indian software services provider. The case also explores the evolution of program management at Wipro. View Details
Keywords: Decision Choices and Conditions; Problems and Challenges; Leadership Style; Recruitment; Programs; Management; Information Technology Industry; India
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Edmondson, Amy C., Bradley R. Staats, and Melissa Valentine. "Program Management at Wipro Technologies." Harvard Business School Case 611-052, January 2011.
  • February 1990 (Revised June 1990)
  • Case

Prudential: Organizing for Technology Innovation (B)

By: Lynda M. Applegate
Keywords: Information Technology; Innovation and Invention; Strategy
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Applegate, Lynda M. "Prudential: Organizing for Technology Innovation (B)." Harvard Business School Case 190-119, February 1990. (Revised June 1990.)
  • 2014
  • Chapter

Knowledge and the Management of Creativity and Innovation

By: Dorothy A. Leonard and Michelle Barton
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Leonard, Dorothy A., and Michelle Barton. "Knowledge and the Management of Creativity and Innovation." In The Oxford Handbook of Innovation Management, edited by Mark Dodgson, David Gann, and Nelson Phillips. Oxford University Press, 2014.
  • January 2017
  • Article

Innovation Under Regulatory Uncertainty: Evidence from Medical Technology

By: Ariel Dora Stern
This paper explores how the regulatory approval process affects innovation incentives in medical technologies. Prior studies have found early mover regulatory advantages for drugs. I find the opposite for medical devices, where pioneer entrants spend 34% (7.2 months)... View Details
Keywords: Technological Innovation; Medical Devices and Supplies Industry
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Stern, Ariel Dora. "Innovation Under Regulatory Uncertainty: Evidence from Medical Technology." Journal of Public Economics 145 (January 2017): 181–200.
  • 1992
  • Chapter

Technological Change and The Management of Architectural Knowledge

By: Rebecca M. Henderson
Keywords: Technological Innovation; Knowledge Management
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Henderson, Rebecca M. "Technological Change and The Management of Architectural Knowledge." In Transforming Organizations, edited by Thomas Kochan and Michael Useem. New York: Oxford University Press, 1992. (Reprinted in Organizational Learning, edited by Michael D. Cohen and Lee S. Sproull, Calif.: Sage Publications Inc., 1996.)
  • Teaching Interest

Technology and Operations Management - MBA Required Curriculum

By: Edward McFowland III

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's... View Details

Keywords: Product Development; Information Technology
  • July 1989 (Revised July 1990)
  • Case

Prudential: Organizing for Technology Innovation (A)

By: Lynda M. Applegate
Keywords: Information Technology; Innovation and Invention
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Applegate, Lynda M. "Prudential: Organizing for Technology Innovation (A)." Harvard Business School Case 190-010, July 1989. (Revised July 1990.)
  • January 2018 (Revised May 2018)
  • Case

AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details
Keywords: AT&T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States
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Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
  • 25 Oct 2018
  • Cold Call Podcast

Vodafone’s Innovative Approach to Advanced Technologies

Keywords: Telecommunications
  • winter 2003
  • Article

Navigating the Technology Landscape of Innovation

Keywords: Information Technology; Innovation and Invention
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Fleming, Lee, and Olav Sorenson. "Navigating the Technology Landscape of Innovation." MIT Sloan Management Review 44, no. 2 (winter 2003): 15–23.
  • 2025
  • Working Paper

Trade and Industrial Policy in Supply Chains: Directed Technological Change in Rare Earths

By: Laura Alfaro, Harald Fadinger, Jay Schymik and Gede Virananda
Trade and industrial policies, while primarily intended to support domestic industries, may unintentionally stimulate technological progress abroad. We document this mechanism in the case of rare earth elements (REEs)—critical inputs for manufacturing at the knowledge... View Details
Keywords: Industrial Policy; Global Value Chains; Directed Technological Change; Input-output Linkages; Innovation; Trade; Metals and Minerals; Technological Innovation; Supply Chain; Technology Industry
Citation
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Alfaro, Laura, Harald Fadinger, Jay Schymik, and Gede Virananda. "Trade and Industrial Policy in Supply Chains: Directed Technological Change in Rare Earths." Harvard Business School Working Paper, No. 25-059, May 2025.
  • Teaching Interest

Technology and Operations Management - MBA Required Curriculum

By: Robert S. Huckman

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its... View Details

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