Peer To Peer - Publications - Faculty & Research

24 Oct 2012
Research & Ideas

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poverty and to support microentrepreneurs in their endeavors? That's the bigger picture." Under-savers Anonymous In 2008, Pomeranz's research team began interviews with microentrepreneurs in Chile that led View Details

Keywords: by Kim Girard

11 Apr 2017
News

5 points on improving physician compliance to hand hygiene practices

30 Aug 2018
Blog Post

My Difficult Decision to Leave Google for HBS

can mean a lot of things, but which I came to define as very sharp, very passionate, and very kind. Both before and during my time at Google, I had casually considered an MBA. I was a few more years into my career than most MBA... View Details

07 Mar 2019
News

From ‘evil empire’ to model citizen? How Microsoft’s good deeds work to its competitive advantage

24 Oct 2012
News

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01 Mar 2017
Blog Post

What You Need to Know about the Latino Student Organization

wanted to connect with like-minded peers who would push the boundaries of diversity, have meaningful conversations around inclusion, and drive change in the workplace to... View Details

02 May 2011
News

Three Leadership Steps to Defuse Tense Situations

15 Feb 2016
Research & Ideas

Want Your Employees to Plan Better for Retirement? Don't Do This

effectiveness of a common educational methodology aimed at these employees. Commonly called “social norms marketing,” the method essentially shows people what their peers are doing to induce them into good... View Details

Keywords: Re: John Beshears; Financial Services

13 Oct 2017
News

How to give feedback that gets results

13 May 2016
Video

Getting to know the 2016 Class Day student speaker

07 May 2019
News

10 faculty elected to National Academy of Sciences

08 Aug 2013
News

Study finds online ratings vulnerable to bias

January 2014 (Revised January 2014)
Case

Showdown at Cracker Barrel

By: Suraj Srinivasan and Tim Gray

In the fall of 2011, activist investor, Sardar Biglari, has acquired nearly 10% ownership in the Cracker Barrel restaurant chain. He believes that the board and senior management have failed and the company has underperformed relative to its peers. When he is denied a... View Details

Citation

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December 16, 2021
Article

Avoid a One-Size-Fits-All Approach to Sales Coaching

By: Frank V. Cespedes

Coaching sales reps is about clarifying relevant behaviors and whether the issue is motivation or ability. Some reps may work hard, but lack certain capabilities while others demonstrate capability but seemingly lack motivation or effort. Good coaching helps to clarify... View Details

Keywords: Salesforce Management; Training; Competency and Skills; Motivation and Incentives

Citation

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09 Jun 2020
News

A Harvard MBA lecturer and organizational behavior expert says this is the big mistake leaders make when trying to promote diversity — and offers 6 ways to do better

07 Feb 2013
Working Paper Summaries

Which Does More to Determine the Quality of Corporate Governance in Emerging Economies, Firms or Countries?

Keywords: by Andrea Hugill & Jordan Siegel

2023
Article

Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control

By: Susanna Gallani

Can managers use monetary incentives to elicit cooperation from workers they cannot reward for their efforts? I study “conduit incentives,” an innovative incentive design, whereby managers influence bonus-ineligible workers’ effort by offering bonus-eligible employees... View Details