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Show Results For
- All HBS Web
(1,146)
- People (2)
- News (184)
- Research (739)
- Multimedia (2)
- Faculty Publications (151)
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- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
Almost everyone has dialed a simple phone number -- be it to order a pair of socks or reserve a flight to New York -- only to end up navigating through a seemingly endless labyrinth of options, all because a mechanical voice continually... View Details
- 01 Jun 2010
- News
Green Dreams: Eco-Friendly Countertops
wanted to build a business that not only makes money but also nurtures its employees, builds community, and minimizes environmental impact. Five years later, Magagnini and Strugatz are putting the finishing touches on IceStone’s most prestigious View Details
- 01 Apr 2002
- News
Career Transitions, Continuing Education Focus of Washington, D.C., Club
opportunities," Loughran observes. Working closely with Stephen C. Messner (MBA '80), Loughran also launched "Your Next Job/Your Next Career," a program designed to support alumni during the daunting process of searching for new... View Details
- 01 Jun 2009
- News
Insights from the Post-Macho Workplace
mistakes might be punished, on these drilling platforms the orientation was more around learning from failures. Management put in place explicit processes for analyzing what went wrong and implementing procedures to address the problem.... View Details
- 24 Mar 2021
- News
Clubs Reaffirm Equity in Community Partners Work; Alumni Angels Invest in Member Education
Oregon, like many other HBS alumni clubs and associations focused on pro-bono consulting, have been reaffirming their commitment to racial equity in a variety of ways. Phillips says the Connecticut program has launched a Diversity Task Force to reassess its View Details
Keywords: Margie Kelley
- 19 Jun 2014
- News
Turning "Black Gold" to Green
"Ambition is necessary in order to make any kind of meaningful change; and, fortunately, the process inevitably beats you up enough to keep you humble," Dawe says. "The nice thing about environmentally... View Details
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
content consumption (e.g., mobile, direct-to-consumer); and realize gains through theNFL Investment Fund, its recent partnership with Providence Equity Partners. Grubman is also heavily involved in the process of investigating whether new... View Details
- 01 Mar 2015
- News
A Boomtown's Echo
an hour south of Watford City. A Pool Past Its Peak? Barbara George (MBA 1980) Williston farmer Steve Jensen surveys the cleanup process after more than 20,000 barrels of oil leaked on his land. “The research by the Post Carbon Institute... View Details
- 01 Jun 2005
- News
Do You Speak Business?
At Dell Beijing, Andy Klump (MBA ’03) was excelling at his job — selling computer hardware and services solutions to multinationals — when the company’s 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: Garry Emmons
- 01 Jun 2016
- News
Ink
there is only Box 3. But very quickly, you get into Box 1. Take Square. Its Box 3 opportunity was micromerchants who want to take credit cards but don’t generate enough sales to have an expensive, big credit card processing machine.... View Details
- 01 Oct 1996
- News
An Atypical Case — Robin G. Berglund (MBA 1971)
encourage them to forget about the technical nomenclature and focus on the essence of processes and systems, using common terms and visual analogies," he says. Berglund had wanted to become a doctor since he was ten years old but deferred... View Details
Keywords: Thomas Frick
- 01 Jun 2007
- News
Mission Possible
East. “At Endeavor, we believe that real economic change and growth — not just poverty alleviation — happen through entrepreneurs who are doing innovative things in their industry, country, or even globally,” says Ko. Endeavor uses a rigorous screening View Details
- 01 Oct 2000
- News
Books
economies and cultures. Understanding this phenomenon of design evolution, the authors write, "is crucial to comprehending the opportunities and the risks that change creates." The authors describe their book as an examination of "the View Details
- 01 Feb 1999
- News
All in the Family
children into the company. Eventually, in-laws and cousins may find themselves working together and trying to manage an intricate set of relationships as the organization expands and formalizes processes that were hit-or-miss during the... View Details
Keywords: Marguerite Rigoglioso
- 29 Jul 2021
- News
A Clean Start
photosynthesis, has figured out how to convert carbon dioxide and water into all types of things, from wood and fibers to fruits and grains,” he says. It’s a process that’s worked for 3.5 billion years. “We need to look at CO2 as a... View Details
- 01 Jun 2017
- News
Supercharged
in China (and, by extension, the world), is in the process of certifying a small electric SUV with the US Environmental Protection Agency. GAC Motors, one of China’s top 10 automakers, debuted a similar vehicle at the Detroit auto show in... View Details
- 19 Mar 2015
- News
Walter Salmon Remembered
and that Professor Milt Brown, head of marketing, ordered me back to the equivalent of boot camp—teaching first year marketing—led by Professor Walt Salmon. Brown explained that “Walt will teach you some marketing,” and so he did,... View Details
- 17 Apr 2015
- News
A Driving Force for a Sustainable World
she was honored with the National Order of Merit, France’s highest decoration, in recognition of her efforts to promote sustainable development and to support innovative startups. “It doesn’t make my life different on a daily basis, but... View Details
- 13 Mar 2018
- News
Leadership Lessons from the “Lone Survivor” Mission
If you have ever been in a car crash or you've ever been in a traumatic situation, and time seems to start to really change, and warp, and slow down, that's what started to happen all around me. I was still trying to process the words... View Details
- 01 Apr 1999
- News
HBS Alumni Association Board of Directors: President's Report
scheduled for Berlin, Germany, June 13-16, 2000 - as well as the conference in 2001, slated for Cleveland, Ohio. In order to give subsequent conference hosts enough time to plan, the committee has begun the View Details