Publications

School leaders are key change agents for their schools and are tasked with improving practice while navigating an increasingly challenging school environment. Driving change requires a strong foundation of knowledge and skills to effectively manage improvement and... View Details

22 Jan 2024
Podcast

Linda Hill on Leading Change and the Paradoxes of Management

Great leadership requires being both a value creator and a game changer. In this episode of The Parlor Room, host Chris Linnane sits down with HBS Professor Linda Hill to explore what that means through the lens of Pfizer's COVID-19 vaccine development. They also... View Details

24 Jul 2018
Op-Ed

4 Ways Managers Can Exercise Their 'Agency' to Change the World

they feel a lack of “agency,” a sense that only the highest rank of management can effect positive social change from within a business. Ironically, an increasing number of C-suite executives, including... View Details

Keywords: by George Serafeim

1992
Chapter

Technological Change and The Management of Architectural Knowledge

By: Rebecca M. Henderson

Keywords: Technological Innovation; Knowledge Management

June 2010 (Revised January 2011)
Case

Scientific Glass Incorporated: Inventory Management

By: Steven C. Wheelwright and William Schmidt

Scientific Glassware is a fast-growing, privately held company that provides specialized glassware for laboratory and research facilities. Excess inventory is tying up extra capital needed to fund the company's expansion plans. The newly hired Manager of Inventory... View Details

Keywords: Inventory Control; Inventory Management; Materials Management; Order Processing; Warehousing; Salesforce Management; Logistics; Operations; Order Taking and Fulfillment; Finance; Consumer Products Industry; Technology Industry

Faced with the need for a massive change, most managers respond predictably. They revamp the... View Details

October 1991
Background Note

Management Power and Style: Implications for Information Technology and Organizational Change

Find at Harvard

15 Mar 2016
News

Why Is It So Hard to Change How We Manage Ourselves?

Edward H. Chang

Edward Chang (he/him/his) is an Assistant Professor of Business Administration in the Negotiation, Organizations & Markets Unit at Harvard Business School. He teaches Inclusion in the MBA required curriculum and Negotiations in the MBA elective curriculum.
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10 Oct 2012
News

Management Tip of the Day: Try Not Responding for a Change

13 Nov 2022
News

How to Manage Sales In A World That Never Stops Changing

News

Data Can Do for Change Management What It Did for Marketing

March 2018 (Revised April 2018)
Case

Verizon 2018

By: Rosabeth Moss Kanter and Jonathan Cohen

In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas slowed and position it as a leader... View Details

Keywords: Change; Change Leadership; Change Management; Innovation; Digital; Management; Leading Change; Innovation and Management; Acquisition; Integration; Telecommunications Industry; United States

September 2014
Case

Havas: Change Faster

By: Karim R. Lakhani and Michael L. Tushman

As of 2013, Havas was the 6th largest global advertising, digital, and communications group in the world. Headquartered in Paris, France, the group was highly decentralized, with semi-independent agencies in more than 100 countries offering a variety of services. The... View Details

Keywords: Advertising Agency; Open Innovation; Commercials; Digital Media; Digital Transition; Advertising; Digital Marketing; Advertising Campaigns; Acquisition; Change Management; Disruption; Transformation; Advertising Industry; Communications Industry