Publications

11 Mar 2001
Research & Ideas

Evolving for Success [Part Two]

Companies and people need to embrace change in order to succeed in the future, according to HBS professor Rosabeth Moss Kanter. In this, the second of a two-part interview for HBS Working Knowledge, she explains the leadership skills of View Details

Keywords: by Staff

06 Oct 2022
News

Successful Leaders Are Great Coaches

November 2001 (Revised January 2002)
Case

Monster.com: Success Beyond the Bubble

In 2001, Monster.com was an Internet site that, among other things, connected individuals seeking jobs with organizations wanting to hire. Its substitutes included help wanted classified advertising in newspapers. Monster was one of the few Internet companies that had... View Details

Keywords: Internet and the Web; Business Growth and Maturation; Service Operations; Service Delivery; Price Bubble; Growth and Development Strategy; Employment Industry

30 May 2000
Research & Ideas

Market Makers Bid for Success

happened in natural gas in the late 1980s and early 1990s. And, there's always money to be saved in industrial sourcing. If management really focuses on purchasing and puts effort into it, you can always save money by creating more... View Details

Keywords: by Staff; Web Services; Technology

March 2007 (Revised March 2012)
Case

Edward Jones in 2006: Confronting Success

By: David J. Collis and Troy Smith

When Jim Weddle took over as Managing Partner of Edward Jones in January 2006, the brokerage firm was at a critical juncture. The firm's distinctive strategy had enabled it to grow from its roots in small-town America to become the 4th largest broker in the U.S. Weddle... View Details

Keywords: Decision Choices and Conditions; Goals and Objectives; Growth and Development Strategy; Performance; Competitive Advantage; Financial Services Industry; United States

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

she set store standards, instituted training programs, and rejuvenated performance. Due to her success in operations over the next two years, this manager received two more challenging assignments. First,... View Details

Keywords: by Linda Hill

September 2020 (Revised September 2021)
Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley

This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details

July 2023
Case

Schuberg Philis: From Success to Significance

By: Thomas J. DeLong and Daniela Beyersdorfer

The founders of Dutch professional services firm Schuberg Philis, and the new leadership team entrusted with the day-to-day management, must set the path forward in 2019. The company has grown into a €70 million revenue strong IT provider with top ranks in the... View Details

Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Information Technology Industry; Consulting Industry; Europe; Netherlands

02 Apr 2018
Blog Post

Event Planning for Recruiting Success – Part 2

The last post, Event Planning for Recruiting Success – Part 1, reviewed the two main recruiting events at HBS, Company Presentations and public Company Conversations. In Part 2 we will cover hosting virtual events, meeting with targeted... View Details

Keywords: All Industries

01 Dec 2001
News

Navigating Success in Volatile Times

The theme of this year's annual HBS African-American Alumni Association (HBSAAA) conference, "Navigating Success in Volatile Times," seemed particularly apropos after the incidents of September 11. "Like many organizations with events... View Details

Keywords: Mary Ellen Gardner; Finance

26 Feb 2001
Research & Ideas

Evolving for Success [Part One]

Knowledge, Kanter discusses the evolution that's afoot, as well as important ways that successful companies can seize emerging opportunities. Q: Why did you decide to call your new book Evolve? A: I chose the title Evolve because I wanted... View Details

Keywords: by Staff

01 Mar 2003
News

A Casual Approach to Success

to Hellman & Friedman, LLC, the well-respected private equity investment firm he cofounded (with Tully Friedman) in 1984. Hellman is one of the Bay Area’s most successful investment bankers, generous philanthropists, and athletic... View Details

Keywords: Susan Young

February 2010
Article

Managing Know-How

By: Deishin Lee and Eric J. Van den Steen

We study how firms can use a knowledge management system to optimally leverage employee-generated know-how. In particular, we consider the following practical strategic questions for the manager of a knowledge-intensive firm: should her firm develop a formal knowledge... View Details

Keywords: Change; Employees; Information; Knowledge Management; Outcome or Result; Practice; Problems and Challenges; Motivation and Incentives; System; Value

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Teaching Interest

Managing Turbulence

By: Felix Oberholzer-Gee

Even before the global pandemic, businesses and their leaders struggled with the extraordinary challenges of technological change, rapidly evolving consumer tastes, and a reconfiguration of the global economic order. COVID-19 added further turbulence, disrupting... View Details

10 Jul 2024
News

Designing a Successful Reskilling Program

July 1996 (Revised August 2024)
Case

Innovative Opportunities to Manage Health Care Delivery

By: Regina E. Herzlinger and D. Scott Lurding

The purpose of this case is: To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).

To discuss fundamental managerial decisions about their... View Details

Keywords: Managed Care; Capitation; Strategy