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  • Research Summary

Overview

Observing how globalization and technological innovation are transforming economies, Professor Steinwender is motivated by understanding what drives these factors. She uses the careful empirical identification of causal effects—and often the lens of history—to examine... View Details
Keywords: Economic History; Productivity; Innovation; Information Technology; Telegraph; Technological Change; Firm Behavior
  • Web

IT Strategy: Creating a Frictionless Experience with Federated Identity and Access Management | Information Technology

Federated IAM Program is more than just an IT project; it’s a strategic endeavor that will create a more connected, efficient, and user-friendly environment at HBS and across Harvard University. It represents a giant leap toward a future... View Details
  • January 2016
  • Teaching Note

Groom Energy Solutions: Selling Efficiency

By: Michael W. Toffel, Kira Fabrizio and Stephanie van Sice
This case examines a start-up service provider that helps clients improve the energy efficiency of their factories, warehouses, and commercial and office spaces by integrating and installing lighting, heating, and cooling technologies. The company seeks to double... View Details
Keywords: Energy Efficiency; Energy Efficiency Paradox; Environment; Environmental Strategy; Growth; Energy; Energy Conservation; Entrepreneurship; Environmental Sustainability; Energy Industry
Related
  • Web

IT Strategy: Building a Diversity, Equity, and Inclusion (DEI) Strategy for HBS IT | Information Technology

department help shape how we do what we do in IT. I am immensely grateful for JEDI's dedication and significant efforts in nurturing an IT environment where each person is acknowledged and valued.” Learn More About the Strategic Plan... View Details
  • March–April 2016
  • Article

Scrutiny, Norms, and Selective Disclosure: A Global Study of Greenwashing

By: Christopher Marquis, Michael W. Toffel and Yanhua Zhou
Under increased pressure to report environmental impacts, some firms selectively disclose relatively benign impacts, creating an impression of transparency while masking their true performance. We identify key company- and country-level factors that limit firms' use of... View Details
Keywords: Disclosure Strategy; Disclosure; Environmental Performance; Environmental Strategy; Environment; Symbolic; Reporting; Corporate Disclosure; Integrated Corporate Reporting; Corporate Social Responsibility and Impact
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  • 20 Aug 2015
  • News

Note to Amazon: Run More Tests on Workplace Practices

Keywords: Amazon; data testing; workplace environment; best practices
  • December 2023
  • Article

Advances in Power-to-Gas Technologies: Cost and Conversion Efficiency

By: Gunther Glenk, Philip Holler and Stefan Reichelstein
Widespread adoption of hydrogen as an energy carrier is widely believed to require continued advances in Power-to-Gas (PtG) technologies. Here we provide a comprehensive assessment of the dynamics of system prices and conversion efficiency for three currently prevalent... View Details
Keywords: Clean Technology; Green Hydrogen; Carbon Emissions; Decarbonization; Learning By Doing; Environment; Energy; Environmental Accounting; Environmental Management; Sustainable Cities; Cost Accounting; Innovation and Management; Technology Adoption; Energy Policy; Engineering; Green Technology; Energy Industry; Utilities Industry; Industrial Products Industry; Manufacturing Industry; Transportation Industry; North America; South America; Africa; Europe; Asia
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  • June 2010 (Revised January 2017)
  • Teaching Note

Continental Media Group: Business Highlights

By: Robert Simons
Teaching Note for 110087. View Details
Keywords: Execution; Management Control Systems; Performance Measurement; Informal Management; Emergent Strategy; Management; Profit; System; Opportunities; Strategy; Risk and Uncertainty; Media and Broadcasting Industry
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  • 2025
  • Working Paper

Managing Remote Work Quality: Evidence from Auditing Management Systems Standards

By: Ashley Palmarozzo, Michael W. Toffel and Melissa Ouellet
Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details
Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety
Related
  • 2021
  • Article

ThreeDWorld: A Platform for Interactive Multi-Modal Physical Simulation

By: Chuang Gan, Jeremy Schwartz, Seth Alter, Damian Mrowca, Martin Schrimpf, James Traer, Julian De Freitas, Jonas Kubilius, Abhishek Bhandwaldar, Nick Haber, Megumi Sano, Kuno Kim, Elias Wang, Michael Lingelbach, Aidan Curtis, Kevin Feigelis, Daniel M. Bear, Dan Gutfreund, David Cox, Antonio Torralba, James J. DiCarlo, Joshua B. Tenenbaum, Josh H. McDermott and Daniel L.K. Yamins
We introduce ThreeDWorld (TDW), a platform for interactive multi-modal physical simulation. TDW enables simulation of high-fidelity sensory data and physical interactions between mobile agents and objects in rich 3D environments. Unique properties include: real-time... View Details
Keywords: Artificial Intelligence; Platform; Interactive Physical Simulation; Virtual Environment; Multi-modal; AI and Machine Learning
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  • 22 Feb 2022
  • News

New Urban Order

progress nationwide is slow. A 2019 US Energy Information Administration report indicated that just over 100,000 of the estimated 6 million commercial buildings in the United States had achieved LEED certification. “Vast potential remains... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
  • Fall 2016
  • Article

The Integrity of Private Third-party Compliance Monitoring

By: Jodi L. Short and Michael W. Toffel
Government agencies are increasingly turning to private, third-party monitors to inspect and assess regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators.... View Details
Keywords: Regulation; Compliance; Compliance Policies; Conflict Of Interest; Independent Third Party; Inspection; Audit Quality; Auditor; Audit; Environment; Safety; Conflict of Interests; Working Conditions; Labor; Corporate Social Responsibility and Impact; Governance Compliance; Accounting Audits
Related
  • 2015
  • Working Paper

The Integrity of Private Third-party Compliance Monitoring

By: Jodi L. Short and Michael W. Toffel
Government agencies are increasingly turning to private, third-party monitors to inspect and assess regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators.... View Details
Keywords: Regulation; Compliance; Compliance Policies; Conflict Of Interest; Independent Third Party; Inspection; Audit Quality; Auditor; Audit; Environment; Production; Supply Chain; Quality; Government Administration; Working Conditions; Safety; Labor; Governing Rules, Regulations, and Reforms; Governance Compliance; Manufacturing Industry; Public Administration Industry; Accounting Industry; Service Industry; United States
Related

    Doing What the Parents Want?

    We examine how the external information environment in which foreign subsidiaries operate affects the investment decisions of multinational corporations (MNCs). We hypothesize and find that the investment decisions of foreign subsidiaries in country-industries with... View Details

    • 2017
    • Working Paper

    Why and How Investors Use ESG Information: Evidence from a Global Survey

    By: Georgios Serafeim
    Using survey data from a sample of senior investment professionals from mainstream (i.e., not SRI funds) investment organizations, we provide insights into why and how investors use reported environmental, social, and governance (ESG) information. The primary reason... View Details
    Keywords: Investment Management; Sustainability; ESG; ESG (Environmental, Social, Governance) Performance; Investment Fund; Investment Strategy; Corporate Accountability; Activist Shareholder; Engagement; Environment; Climate Change; Customers; Customer Satisfaction; Employee Engagement; Global Warming; Investment; Decision Making; Environmental Sustainability; Performance Expectations
    Related
    • November 1985 (Revised March 1987)
    • Case

    DEC--Confidential Instructions

    Confidential information for students assigned the role of the Division of Environment Conservation. See Riverside and DEC--General Information. View Details
    Keywords: Negotiation; Environmental Sustainability; Pulp and Paper Industry
    Related
    • Fall 2014
    • Article

    How to Win in an Omnichannel World

    By: David R. Bell, Santiago Gallino and Antonio Moreno
    The omnichannel environment presents new challenges and opportunities for both information and product fulfillment. While all retailers need to effectively and efficiently manage fulfillment and information provision, there are important nuances to how this happens,... View Details
    Keywords: Supply Chain Management; Customer Relationship Management; Marketing; Marketing Strategy; United States
    Related
    • 1982
    • Article

    Correlates of Deficient Consumer Environments: The Case of the Elderly

    By: Rohit Deshpandé and S. Krishnan
    Although much research attention has been given to the format of consumer information environments, there has been little study of the effects of consumer environments lacking in information. This paper describes an empirical study of elderly consumers functioning in... View Details
    Keywords: Consumer Behavior; Age; Information
    Related
    • Research Summary

    Intangible Assets

    Professor Kimbrough's work examines the information environment surrounding and the economic characteristics of intangible assets. Insight in these areas has implications for how intangible assets should be accounted for, disclosed and managed. View Details
    • August 2020
    • Article

    Strategies for Managing the Privacy Landscape

    By: Ramon Casadesus-Masanell and Andres Hervas-Drane
    Firms use consumer personal information to improve their products and services. Personal information is open to misuse, however, and when exploited for undesired or unexpected purposes reduces consumer’s trust in the firm and their willingness to provide personal... View Details
    Keywords: Consumer Privacy; Privacy Threats; Strategy Framework; Strategy Interactions; Customers; Information; Management; Strategy; Technology Industry
    Related