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01 May 2025
News

The US Runs a Trade Surplus on Services, the Core of the Mass. Economy. Tariffs Could Change That.

08 Jan 2025
News

Mapping Pain Points at the IRS

Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details

Keywords: Jennifer Myers; IRS; customer service; government service; Executive, Legislative, and Other General Government Support; Government

11 May 2015
News

What It Will Take to Fix America’s Crumbling Infrastructure

Keywords: infrastructure; leadership; innovation; government policy; women in business; Transportation

01 Dec 2019
News

Bridging the Gap

of economic development that lifts all boats isn’t quite happening—yet. The next wave of change that needs to take place in Chattanooga isn’t as straightforward as cleaning up the city’s air or developing its waterfront, impressive and... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Government; Government