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Publications

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    Cynthia A. Montgomery

    Professor Montgomery's research centers on strategy and corporate governance. Of particular interest are the unique roles leaders play in developing and implementing strategy; the means organizations use to create value across multiple lines of business; and issues... View Details

    • 16 May 2017
    • News

    Women May Find Management Positions Less Desirable

    • 02 Jun 2021
    • News

    Hubert Joly: At the Heart of Business (Ep #103)

    • October 2017 (Revised October 2020)
    • Case

    Coaching Makena Lane

    By: Ethan Bernstein and Om Lala
    Makena Lane has a gift for producing results, even in the challenging retail context of the 2010s, but she also has a knack for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in... View Details
    Keywords: Executive Coaching; Employee Promotions; Career Transition From Consulting To Operating Role; 360-degree Feedback; Retail; Organizational Behavior; Personal Strategy ＆ Style; Mentoring; Coaching; Talent and Talent Management; Growth and Development; Employees; Leadership Style; Leadership Development; Management Style; Performance Evaluation; Personal Development and Career; Retail Industry; Australia; Europe; Canada; South Africa; United States; Asia
    Related
    • November–December 2020
    • Article

    Rethinking the On-Demand Workforce

    By: Joseph B. Fuller, Manjari Raman, Allison Bailey and Nithya Vaduganathan
    As companies struggle with chronic skills shortages and changing labor demographics, a new generation of talent platforms, offering on-demand access to highly trained workers, has begun to help. These platforms include marketplaces for premium expertise (such as Toptal... View Details
    Keywords: Talent Acquisition; Platforms; Skilled Labor Recruitment; Gig Economy; Talent and Talent Management; Selection and Staffing; Internet and the Web; Strategy; Digital Platforms
    Related
    • October 2019
    • Case

    Engaging the Nationwide Workforce

    By: Ethan S. Bernstein, Jessica Gover and Sarah Mehta
    Nationwide is “on your side,” but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around “engagement” at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this... View Details
    Keywords: Talent and Talent Management; Change; Change Management; Transformation; Insurance; Human Resources; Employees; Employee Relationship Management; Retention; Selection and Staffing; Employment; Human Capital; Leadership; Leadership Development; Organizational Change and Adaptation; Social Psychology; Financial Services Industry; Insurance Industry; United States; Ohio
    Related
    • August 2013 (Revised December 2014)
    • Case

    Taking Dell Private

    By: David J. Collis, David B. Yoffie and Matthew Shaffer
    In July 2012, Michael Dell, CEO and founder of Dell, Inc., met with a representative of Silver Lake Partners to explore taking his company private. The company, which he had founded in his dorm room as a college freshman and which had made him the youngest Fortune 500... View Details
    Keywords: Strategy; Going Private; The PC Market; Market For Corporate Control; Corporate Strategy; Leveraged Buyouts; Change Management; Private Equity; Market Entry and Exit; Private Ownership; Information Infrastructure; Applications and Software; Internet and the Web; Computer Industry; Technology Industry; United States
    Related
    • July 2003 (Revised October 2013)
    • Case

    Model N Inc.

    By: Marco Iansiti and Alison Berkley Wagonfeld
    The CEO of a Silicon Valley start-up needed to make organizational and product changes to deliver a new software solution to a Fortune 500 customer. He was wondering how he should structure the company to best meet the requirements for this particular customer, while... View Details
    Keywords: Business Model; Business Startups; Trends; Communication; Customer Focus and Relationships; Selection and Staffing; Time Management; Organizational Change and Adaptation; Business Strategy; Software; Computer Industry
    Related
    • 2013
    • Article

    Logic Pluralism, Organizational Design, and Practice Adoption: The Structural Embeddedness of CSR Programs

    By: Mary Ann Glynn and Ryan Raffaelli
    The institutional logics perspective highlights how organizations are embedded within broader systems of meaning and how this embeddedness activates salient institutional logics in organizations that can enable or constrain organizational decisions, practices, and... View Details
    Keywords: Organizational Design; Management Practices and Processes; Corporate Social Responsibility and Impact
    Related
    • 2014
    • Teaching Note

    Bluestar's Acquisition of Adisseo (A) (TN)

    By: F. Warren McFarlan, Donghong Li and Zhenning Yang
    This case describes the process of acquiring Adisseo of France in 2006 by Bluestar Group, the largest subsidiary of ChemChina (a Fortune 500 company). Adisseo was mainly engaged in production of methionine, a feed additive, while China had no methionine production and... View Details
    Keywords: Internationalization; Mergers ＆ Acquisitions; Strategy; China; France; Chemicals; China; France
    Related
    • August 2001 (Revised March 2008)
    • Case

    NerveWire, Inc.

    By: Nitin Nohria and Anthony Mayo
    NerveWire, a management consulting and systems integration provider based in Newton, MA, was closing in on its second anniversary. In the beginning days of NerveWire, the major challenge was recruiting--finding the right people who embodied its values and business... View Details
    Keywords: Values and Beliefs; Leadership; Mission and Purpose; Behavior; Internet; Newton
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      Andreessen Horowitz

      This teaching case profiles Andreessen Horowitz (a16z), a venture capital firm launched in 2009 that quickly broke into the VC industry's top ranks. The case recounts the firm's history; describes its co-founders' motivations and their strategy for disrupting an... View Details

      • April 2006 (Revised April 2007)
      • Case

      Endeca Technologies: New Growth Opportunities

      By: Paul A. Gompers and Kristin Perry
      Steve Papa, CEO of Endeca Technologies, must decide whether to expand into a new market with a new application of his company's technology. Endeca has experienced significant success with its information access software in the online retail industry, and in September... View Details
      Keywords: Decision Choices and Conditions; Market Entry and Exit; Production; Organizational Structure; Partners and Partnerships; Opportunities; Expansion; Internet and the Web; Applications and Software; Information Technology Industry
      Related

        The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create

        A Harvard Business School professor and a16z crypto research partner and a career marketer and Web3 entrepreneur demystify the coming digital revolution, showing how NFTs will transform our online and offline... View Details
        • Research Summary

        Managing Innovation in the Emerging Industrial Research System

        The second track of Chesbrough's research looks at issues of how firms manage technology in an environment where research capability is increasingly distributed across the globe. Chesbrough sees the research system in the United States undergoing significant change,... View Details
        • April 2011 (Revised July 2014)
        • Case

        Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication

        By: Boris Groysberg and Michael Slind
        Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee... View Details
        Keywords: Communication Strategy; Interpersonal Communication; Employee Relationship Management; Innovation and Management; Leading Change; Management Practices and Processes; Organizational Change and Adaptation; Organizational Culture; Corporate Strategy; India
        Related
        • 18 Feb 2015
        • First Look

        First Look: February 18

        These results provide some of the first field-based evidence on the potential for a firm's balanced scorecard to provide useful information for detecting problems in its strategy. February 2015 Strategic Management Journal Are Incentives Without Expertise Sufficient?... View Details
        Keywords: Sean Silverthorne
        • 11 Aug 2020
        • Blog Post

        Supporting Independent Workers During COVID-19: One Phone Call at a Time

        Shrey Kapoor and Chrys Nikopoulos are students at Harvard Business School, Class of 2021. Shrey and Chrys co-founded FinGig, a volunteer initiative which has helped over 500 self-employed Americans access federal aid dollars during the... View Details
        • 30 Apr 2018
        • HBS Seminar

        Aparna Joshi, Penn State Smeal College of Business

          Ryan L. Raffaelli

          Ryan Raffaelli is the Marvin Bower Associate Professor of Business Administration at Harvard Business School. He created and teaches the MBA course "Leadership: Execution and Action Planning" (LEAP) and serves... View Details

          Keywords: publishing industry; advertising; consulting; information technology industry; grocery; nonprofit industry; retailing; consumer products; federal government