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    • All HBS Web  (1,761)
      • Faculty Publications  (297)

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      • Article

      Administrative Costs Associated with Physician Billing and Insurance-Related Activities at an Academic Health Care System

      By: Phillip Tseng, Robert S. Kaplan, Barak D. Richman, Mahek A. Shah and Kevin A. Schulman
      The federal government mandated adoption of certified electronic health record systems (EHR), at least in part, to reduce administrative costs for physicians. This study used time-driven activity-based costing to determine the administrative costs associated with... View Details
      Keywords: Health Care and Treatment; Cost Management; Insurance; Problems and Challenges
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      Tseng, Phillip, Robert S. Kaplan, Barak D. Richman, Mahek A. Shah, and Kevin A. Schulman. "Administrative Costs Associated with Physician Billing and Insurance-Related Activities at an Academic Health Care System." JAMA, the Journal of the American Medical Association 319, no. 7 (February 20, 2018): 691–697.
      • 2018
      • Government Testimony

      Health Care Industry Consolidation: What Is Happening, Why It Matters, and What Public Agencies Might Want to Do About It

      By: Leemore S. Dafny
      Keywords: Consolidation; Mergers And Acquisitions; Federal Testimony
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      Dafny, Leemore S. "Health Care Industry Consolidation: What Is Happening, Why It Matters, and What Public Agencies Might Want to Do About It." Government Testimony, U.S. House of Representatives, Committee on Energy and Commerce, Subcommittee on Oversight and Investigations, Washington, DC, February 2018.
      • January 2018 (Revised January 2021)
      • Case

      Colombia's 4G Road Program: The Pacífico 3 Bond Offer

      By: John Macomber, Maria Fernanda Miguel and Mariana Cal
      Colombia conceived its 4G (Fourth Generation) Road Program to try to attract $17 billion from the private sector for investment in toll roads. The nation had also created the National Infrastructure Agency of Colombia (ANI) to oversee multiple investments, and the... View Details
      Keywords: Private Public Partnerships; Infrastructure; Projects; Finance; Emerging Markets; Colombia
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      Macomber, John, Maria Fernanda Miguel, and Mariana Cal. "Colombia's 4G Road Program: The Pacífico 3 Bond Offer." Harvard Business School Case 218-062, January 2018. (Revised January 2021.)
      • 2017
      • Article

      Handgun Waiting Periods Reduce Gun Deaths

      By: Michael Luca, Deepak Malhotra and Christopher Poliquin
      Handgun waiting periods are laws that impose a delay between the initiation of a purchase and final acquisition of a firearm. We show that waiting periods, which create a “cooling off” period among buyers, significantly reduce the incidence of gun violence. We estimate... View Details
      Keywords: Gun Policy; Gun Violence; Waiting Period; Injury Prevention; Policy; Safety; Governing Rules, Regulations, and Reforms; United States
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      Luca, Michael, Deepak Malhotra, and Christopher Poliquin. "Handgun Waiting Periods Reduce Gun Deaths." Proceedings of the National Academy of Sciences 114, no. 46 (November 14, 2017).
      • September 2017 (Revised June 2019)
      • Case

      The ABN AMRO World Tennis Tournament

      By: Anita Elberse and Saskia Van Rheenen
      Should the ABN AMRO World Tennis Tournament gamble most of its player budget on superstar player Rafael Nadal, even after the event’s previous two editions saw Nadal and Roger Federer pull out at the last moment due to injury, leaving the tournament without any... View Details
      Keywords: Superstar; Talent; General Management; Marketing; Sports; Media; Entertainment; Talent and Talent Management; Negotiation; Strategy; Sports Industry; Entertainment and Recreation Industry; Media and Broadcasting Industry
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      Elberse, Anita, and Saskia Van Rheenen. "The ABN AMRO World Tennis Tournament." Harvard Business School Case 518-041, September 2017. (Revised June 2019.)
      • Article

      Narrow Networks on the Health Insurance Marketplaces: Prevalence, Pricing, and the Cost of Network Breadth

      By: Leemore S. Dafny, Igal Hendel, Victoria Marone and Christopher Ody
      Anecdotal reports and systematic research highlight the prevalence of narrow-network plans on the Affordable Care Act’s health insurance Marketplaces. At the same time, Marketplace premiums in the period 2014–2016 were much lower than projected by the Congressional... View Details
      Keywords: Health Care and Treatment; Insurance; Cost; United States
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      Dafny, Leemore S., Igal Hendel, Victoria Marone, and Christopher Ody. "Narrow Networks on the Health Insurance Marketplaces: Prevalence, Pricing, and the Cost of Network Breadth." Health Affairs 36, no. 9 (September 2017).
      • Fall 2017
      • Article

      Strengthening and Streamlining Bank Capital Regulation

      By: Robin Greenwood, Samuel Gregory Hanson, Jeremy C. Stein and Adi Sunderam
      We propose three core principles that should inform the design of bank capital regulation. First, wherever possible, multiple constraints on the minimum level of equity capital should be consolidated into a single constraint. This helps to avoid a distortionary... View Details
      Keywords: Banks and Banking; Capital; Governing Rules, Regulations, and Reforms; Banking Industry
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      Greenwood, Robin, Samuel Gregory Hanson, Jeremy C. Stein, and Adi Sunderam. "Strengthening and Streamlining Bank Capital Regulation." Brookings Papers on Economic Activity (Fall 2017). (Internet Appendix Here.)
      • May 11, 2017
      • Article

      Good Riddance to Big Insurance Mergers

      By: Leemore S. Dafny
      Federal judges issued preliminary injunctions halting mergers of four of the five largest U.S. health insurers. These decisions provide more precedent to support challenges of mergers between competitors in health care markets—whether payers or providers. View Details
      Keywords: Mergers and Acquisitions; Insurance; Health Care and Treatment; Health Industry; Insurance Industry
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      Dafny, Leemore S. "Good Riddance to Big Insurance Mergers." New England Journal of Medicine 376, no. 19 (May 11, 2017): 1804–1806.
      • April 2017
      • Case

      The Future of Patent Examination at the USPTO

      By: Prithwiraj Choudhury, Tarun Khanna and Sarah Mehta
      The U.S. Patent and Trademark Office (USPTO) is the federal government agency responsible for evaluating and granting patents and trademarks. In 2015, the USPTO employed approximately 8,000 patent examiners who granted nearly 300,000 patents to inventors. As of April... View Details
      Keywords: Machine Learning; Telework; Collaborating With Unions; Human Resources; Recruitment; Retention; Intellectual Property; Copyright; Patents; Trademarks; Knowledge Sharing; Technology Adoption; Organizational Change and Adaptation; Performance Productivity; Performance Improvement; District of Columbia
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      Choudhury, Prithwiraj, Tarun Khanna, and Sarah Mehta. "The Future of Patent Examination at the USPTO." Harvard Business School Case 617-027, April 2017.
      • 2016
      • Article

      The Federal Reserve's Balance Sheet as a Financial-Stability Tool

      By: Robin Greenwood, Samuel Gregory Hanson and Jeremy C. Stein
      We argue that the Federal Reserve should use its balance sheet to help reduce a key threat to financial stability: the tendency for private-sector financial intermediaries to engage in excessive amounts of maturity transformation—i.e., to finance risky assets using... View Details
      Keywords: Central Banking; Policy; Risk Management; Public Administration Industry; United States
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      Greenwood, Robin, Samuel Gregory Hanson, and Jeremy C. Stein. "The Federal Reserve's Balance Sheet as a Financial-Stability Tool." Jackson Hole Economic Symposium Conference Proceedings (Federal Reserve Bank of Kansas City) (2016): 335–397.
      • 2017
      • Working Paper

      The Rise of American Ingenuity: Innovation and Inventors of the Golden Age

      By: Ufuk Akcigit, John Grigsby and Tom Nicholas
      We examine the golden age of U.S. innovation by undertaking a major data collection exercise linking inventors from historical U.S. patents to Federal Censuses between 1880 and 1940 and to regional economic aggregates. We provide a theoretical framework to motivate the... View Details
      Keywords: Economic Development; Patents; Economic Growth; Innovation and Invention; Demographics
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      Akcigit, Ufuk, John Grigsby, and Tom Nicholas. "The Rise of American Ingenuity: Innovation and Inventors of the Golden Age." Harvard Business School Working Paper, No. 17-063, January 2017. (Revised June 2017.)
      • December 2016 (Revised October 2018)
      • Case

      U.S. Digital Service

      By: Mitchell Weiss, Nick Sinai and Michael Norris
      Mikey Dickerson and Haley Van Dyck found themselves far from home and far from certain about where to take the U.S. Digital Service (USDS) next. In the summer of 2015, they had landed in London to meet with Mike Bracken, director of the United Kingdom’s Government... View Details
      Keywords: Public Entrepreneurship; Haley Van Dyck; Mikey Dickerson; United States Digital Service; Digital Services; Innovation Teams; Scaling Innovation; 18F; Presidential Innovation Fellows; Government Digital Service; Mike Bracken; Innovation Fellowships; Entrepreneurship; Government Administration; Innovation and Management; United States; United Kingdom
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      Weiss, Mitchell, Nick Sinai, and Michael Norris. "U.S. Digital Service." Harvard Business School Case 817-032, December 2016. (Revised October 2018.)
      • 2016
      • Working Paper

      Delaying Firearm Purchases Reduces Gun Violence

      By: Michael Luca, Deepak Malhotra and Christopher Poliquin
      Handgun waiting periods are laws that impose a two to seven-day delay between the purchase and delivery of a firearm. While states might institute waiting periods for different reasons (e.g., to allow for background checks), these delays also create a “cooling off”... View Details
      Keywords: Government Legislation; Safety; Rights; Laws and Statutes; United States
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      Luca, Michael, Deepak Malhotra, and Christopher Poliquin. "Delaying Firearm Purchases Reduces Gun Violence." Working Paper, December 2016.
      • November 2016 (Revised August 2020)
      • Case

      Improving Access at VA

      By: Ryan W. Buell, Robert S. Huckman and Sam Travers
      In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
      Keywords: Service Operations; Service Delivery; Social Issues; Health Care and Treatment; Government Administration; Performance Improvement; Public Administration Industry; Health Industry; United States
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      Buell, Ryan W., Robert S. Huckman, and Sam Travers. "Improving Access at VA." Harvard Business School Case 617-012, November 2016. (Revised August 2020.)
      • September 2016 (Revised July 2017)
      • Case

      Transferring Knowledge Between Projects at NASA JPL (A)

      By: Dorothy Leonard and Christopher Myers
      The Jet Propulsion Laboratory, a federally funded research institution within NASA, the U.S. National Aeronautics and Space Administration, has played a large role in many space and planetary explorations, particularly to the planet Mars. As a project-based... View Details
      Keywords: Knowledge Sharing; Knowledge Management; Employees; Experience and Expertise; Aerospace Industry; United States
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      Leonard, Dorothy, and Christopher Myers. "Transferring Knowledge Between Projects at NASA JPL (A)." Harvard Business School Case 917-404, September 2016. (Revised July 2017.)
      • September 2016 (Revised October 2016)
      • Technical Note

      Internet Data Capping Note

      By: Shane Greenstein, Lisa Cox and Christine Snively
      In April 2016, U.S. federal regulators approved Charter Communications’ acquisition of Time Warner Cable (TWC). The Department of Justice (DoJ) and Federal Communications Commission (FCC), however, stipulated that the new company could not apply data caps or introduce... View Details
      Keywords: Internet Service Provider; Data Caps; Compression; Information Technology; Internet and the Web; United States
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      Greenstein, Shane, Lisa Cox, and Christine Snively. "Internet Data Capping Note." Harvard Business School Technical Note 617-003, September 2016. (Revised October 2016.)
      • 2016
      • Report

      Problems Unsolved and a Nation Divided: The State of U.S. Competitiveness 2016

      By: Michael E. Porter, Jan Rivkin, Mihir Desai and Manjari Raman
      In this report, the authors synthesize their views on U.S. competitiveness and unveil the findings of the 2016 HBS surveys on U.S. competitiveness. Specifically, the report documents the faltering performance of the U.S. economy and the erosion of America’s business... View Details
      Keywords: U.S. Competitiveness; Competitive Strategy; Macroeconomics; Government and Politics; United States
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      Porter, Michael E., Jan Rivkin, Mihir Desai, and Manjari Raman. "Problems Unsolved and a Nation Divided: The State of U.S. Competitiveness 2016." Report, U.S. Competitiveness Project, Harvard Business School, September 2016.
      • August 2016 (Revised March 2019)
      • Case

      Tom Kalil: Leading Technology & Innovation at the White House

      By: Linda A. Hill and Allison J. Wigen
      This case explores the role of Tom Kalil as Deputy Director for Technology & Innovation at the White House Office of Science and Technology Policy. With the end of President Obama's Administration drawing near, Kalil and his team of "policy entrepreneurs" must work to... View Details
      Keywords: Innovation; Innovation Leadership; Government Innovation; Talent Management; Collaboration; Policy-making; Public Sector Management; Leadership And Managing People; Public-Private Partnerships; Ecosystems; Science And Technology Studies; Public Entrepreneurship; Business And Government; Entrepreneurship; Government and Politics; Leadership; Networks; Partners and Partnerships; Science; Technology; Technology Industry; North and Central America; United States; District of Columbia
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      Hill, Linda A., and Allison J. Wigen. "Tom Kalil: Leading Technology & Innovation at the White House." Harvard Business School Case 417-021, August 2016. (Revised March 2019.)
      • April 2016 (Revised June 2017)
      • Teaching Note

      Dollar General Bids for Family Dollar

      By: Jonas Heese, Paula A. Price and Suraj Srinivasan
      In spring 2015, Dollar General CEO Rick Dreiling was looking ahead to retiring at year's end but worried about ensuring continued growth for the company he had built since 2008 into a market leader in the U.S. discount retail world. Dollar General operated over 11,500... View Details
      Keywords: Dollar General; Family Dollar; Dollar Tree; Antitrust; Board Of Directors; Activist Investors; Federal Trade Commission; Acquisition; Valuation; Corporate Strategy; Retail Industry
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      Heese, Jonas, Paula A. Price, and Suraj Srinivasan. "Dollar General Bids for Family Dollar." Harvard Business School Teaching Note 116-052, April 2016. (Revised June 2017.)
      • 2016
      • Case

      Advanced Leadership Pathways: Mahendra Bapna and Technology Education in India

      By: Rosabeth Moss Kanter and Pamela Yatsko
      Keywords: India; Education; Higher Education; Leadership; Leadership Skills; Technology Education; Tata Motors; Outcome-based Technology Education; OBTE; Indian Institute Of Technology; IIT; Engineering College; Global Management Consulting; University-21; Federation Of Indian Chambers Of Commerce And Industry; FICCI; Indian Economy; Information Technology; Tertiary Education System; University; University Level; Colleges; Institutes Of Technology; Academia; Academia-industry; Technical Institutes; Indian Institute Of Technology Jodhpur; IITJ; IIT Rajasthan; Infrastructure Development; Senior Student Syndrome; Industry Immersion Program; Technology; India
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      Kanter, Rosabeth Moss, and Pamela Yatsko. "Advanced Leadership Pathways: Mahendra Bapna and Technology Education in India." Harvard Business Publishing Case 316-163, 2016. (Harvard Advanced Leadership Initiative.)
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