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    • All HBS Web  (4,453)
      • Faculty Publications  (619)

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      • November 2022
      • Article

      The Psychosocial Value of Employment: Evidence from a Refugee Camp

      By: Reshmaan Hussam, Erin M. Kelley, Gregory Lane and Fatima Zahra
      Employment may be important to wellbeing for reasons beyond its role as an income source. This paper presents a causal estimate of the psychosocial value of employment in refugee camps in Bangladesh. We involve 745 individuals in a field experiment with three arms: a... View Details
      Keywords: Psychosocial Wellbeing; Employment; Refugees; Well-being
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      Hussam, Reshmaan, Erin M. Kelley, Gregory Lane, and Fatima Zahra. "The Psychosocial Value of Employment: Evidence from a Refugee Camp." American Economic Review 112, no. 11 (November 2022): 3694–3724.
      • September 2022 (Revised March 2024)
      • Course Overview Note

      Field Course: Scaling Minority Businesses

      By: Jeffrey J. Bussgang, Archie Jones, Henry McGee and Terrance Rogers
      Keywords: Minority-owned Businesses
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      Bussgang, Jeffrey J., Archie Jones, Henry McGee, and Terrance Rogers. "Field Course: Scaling Minority Businesses." Harvard Business School Course Overview Note 823-052, September 2022. (Revised March 2024.)
      • September 2022
      • Case

      HPP: Tapping the Netherlands’ Potential

      By: Brian Trelstad and Idelès Kaandorp
      Stichting Het Potentieel Pakken (HPP) was launched to solve a systemic problem in the Dutch Labor Market: gender inequity that was leading to a large number of women to work part-time in fields that were in desperately short supply of labor, like health care, child... View Details
      Keywords: COVID-19 Pandemic; Grants; Scaling And Growth; Nonprofit Organizations; Opportunities; Gender; Income; Employment; Health Care and Treatment; Human Capital; Mission and Purpose; Motivation and Incentives; Growth and Development Strategy; Employment Industry; Health Industry; Education Industry; Consulting Industry; Europe; Netherlands
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      Trelstad, Brian, and Idelès Kaandorp. "HPP: Tapping the Netherlands’ Potential." Harvard Business School Case 323-024, September 2022.
      • 2022
      • Working Paper

      Developing a Sustainable High Commitment, High Performance System of Organizing, Managing, and Leading: An Actionable Systems Theory of Change and Development

      By: Michael Beer
      This paper presents a theory for developing an adaptive high commitment, high performance system of organizing, managing, and leading. It is a synthesis of my 50 years of action and field research presented in my books and articles. It operationalized and makes... View Details
      Keywords: Organizational Learning; Organizational Change and Adaptation; Leadership; Management Practices and Processes
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      Beer, Michael. "Developing a Sustainable High Commitment, High Performance System of Organizing, Managing, and Leading: An Actionable Systems Theory of Change and Development." Harvard Business School Working Paper, No. 23-016, September 2022.
      • September 2022
      • Article

      The Limits of Inconspicuous Incentives

      By: Leslie K. John, Hayley Blunden, Katherine Milkman, Luca Foschini and Bradford Tuckfield
      Managers and policymakers regularly rely on incentives to encourage valued behaviors. While incentives are often successful, there are also notable and surprising examples of their ineffectiveness. Why? We propose a contributing factor may be that they are not... View Details
      Keywords: Motivation and Incentives; Behavior
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      John, Leslie K., Hayley Blunden, Katherine Milkman, Luca Foschini, and Bradford Tuckfield. "The Limits of Inconspicuous Incentives." Art. 104180. Organizational Behavior and Human Decision Processes 172 (September 2022).
      • Article

      All Eyes on Them: A Field Experiment on Citizen Oversight and Electoral Integrity

      By: Natalia Garbiras-Díaz and Mateo Montenegro
      Can information and communication technologies help citizens monitor their elections? We analyze a large-scale field experiment designed to answer this question in Colombia. We leveraged Facebook advertisements sent to over 4 million potential voters to encourage... View Details
      Keywords: Social Influence; Electoral Behavior; Election Outcomes; Economics; Economy; Governance; Government and Politics; Social Media; Social Marketing; Society; Political Elections; Advertising
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      Garbiras-Díaz, Natalia, and Mateo Montenegro. "All Eyes on Them: A Field Experiment on Citizen Oversight and Electoral Integrity." American Economic Review 112, no. 8 (August 2022): 2631–2668.
      • August 2022
      • Article

      The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices

      By: Aaron R. Brough, David A. Norton, Shannon L. Sciarappa and Leslie K. John
      Drawing from a content analysis of publicly traded companies’ privacy notices, a survey of managers, a field study, and five online experiments, this research investigates how consumers respond to privacy notices. A privacy notice, by placing legally enforceable limits... View Details
      Keywords: Choice; Purchase Intent; Privacy; Privacy Notices; Warnings; Assurances; Information Disclosure; Trust; Consumer Behavior; Spending; Decisions; Information; Communication
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      Brough, Aaron R., David A. Norton, Shannon L. Sciarappa, and Leslie K. John. "The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices." Journal of Marketing Research (JMR) 59, no. 4 (August 2022): 739–754.
      • July 2022 (Revised February 2025)
      • Case

      A Soul and a Service: North Carolina Mutual Life Insurance

      By: Tom Nicholas and John Masko
      The North Carolina Mutual and Provident Association (the Mutual) was founded in 1898 as a for-profit entity selling life insurance catering to the Black community. The Mutual was entering a field crowded with established White-owned competitors that largely refused to... View Details
      Keywords: Black Entrepreneurs; Insurance; History; Race; Prejudice and Bias; Entrepreneurship; Decision Choices and Conditions; Growth and Development Strategy; Insurance Industry; United States
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      Nicholas, Tom, and John Masko. "A Soul and a Service: North Carolina Mutual Life Insurance." Harvard Business School Case 823-032, July 2022. (Revised February 2025.)
      • July 2022
      • Background Note

      FIELD Immersion 2022: Lawrence, Massachusetts

      By: Laura Alfaro and Tom Quinn
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      Alfaro, Laura, and Tom Quinn. "FIELD Immersion 2022: Lawrence, Massachusetts." Harvard Business School Background Note 322-108, July 2022.
      • July 2022
      • Article

      The Passionate Pygmalion Effect: Passionate Employees Attain Better Outcomes in Part Because of More Preferential Treatment by Others

      By: Ke Wang, Erica R. Bailey and Jon M. Jachimowicz
      Employees are increasingly exhorted to “pursue their passion” at work. Inherent in this call is the belief that passion will produce higher performance because it promotes intrapersonal processes that propel employees forward. Here, we suggest that the pervasiveness of... View Details
      Keywords: Passion; Self-fufilling Prophecy; Lay Beliefs; Interpersonal Processes; Employees; Performance; Attitudes; Organizational Culture; Social Psychology
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      Wang, Ke, Erica R. Bailey, and Jon M. Jachimowicz. "The Passionate Pygmalion Effect: Passionate Employees Attain Better Outcomes in Part Because of More Preferential Treatment by Others." Journal of Experimental Social Psychology 101 (July 2022).
      • June 2022
      • Background Note

      FIELD Immersion 2022: Albuquerque, New Mexico

      By: Alberto Cavallo and Stacy Straaberg
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      Cavallo, Alberto, and Stacy Straaberg. "FIELD Immersion 2022: Albuquerque, New Mexico." Harvard Business School Background Note 722-060, June 2022.
      • June 2022
      • Background Note

      FIELD Immersion 2022: Baltimore, Maryland

      By: Hakeem Belo-Osagie and Zeke Gillman
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      Belo-Osagie, Hakeem, and Zeke Gillman. "FIELD Immersion 2022: Baltimore, Maryland." Harvard Business School Background Note 322-111, June 2022.
      • June 2022
      • Background Note

      FIELD Immersion 2022: Louisville, Kentucky

      By: Len Schlesinger and Alexis Lefort
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      Schlesinger, Len, and Alexis Lefort. "FIELD Immersion 2022: Louisville, Kentucky." Harvard Business School Background Note 322-109, June 2022.
      • June 2022
      • Background Note

      FIELD Immersion 2022: Pittsburgh, Pennsylvania

      By: Vikram S. Gandhi and Zeke Gillman
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      Gandhi, Vikram S., and Zeke Gillman. "FIELD Immersion 2022: Pittsburgh, Pennsylvania." Harvard Business School Background Note 822-121, June 2022.
      • June 2022
      • Background Note

      FIELD Immersion 2022: Salt Lake City, Utah

      By: Alan MacCormack and Kerry Herman
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      MacCormack, Alan, and Kerry Herman. "FIELD Immersion 2022: Salt Lake City, Utah." Harvard Business School Background Note 622-095, June 2022.
      • June 2022
      • Background Note

      FIELD Immersion 2022: San Antonio, Texas

      By: Tarun Khanna, Sara Fleiss and James Barnett
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      Khanna, Tarun, Sara Fleiss, and James Barnett. "FIELD Immersion 2022: San Antonio, Texas." Harvard Business School Background Note 722-450, June 2022.
      • June 2022
      • Background Note

      FIELD Immersion 2022: Shreveport, Louisiana

      By: Hise Gibson and Michael Norris
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      Gibson, Hise, and Michael Norris. "FIELD Immersion 2022: Shreveport, Louisiana." Harvard Business School Background Note 622-092, June 2022.
      • June 2022
      • Background Note

      FIELD Immersion 2022: Birmingham, Alabama

      By: Monique Burns Thompson and Julia Kelley
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      Thompson, Monique Burns, and Julia Kelley. "FIELD Immersion 2022: Birmingham, Alabama." Harvard Business School Background Note 422-074, June 2022.
      • June 2022
      • Background Note

      FIELD Immersion 2022: Boise, Idaho

      By: Jim Matheson and Alexis Lefort
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      Matheson, Jim, and Alexis Lefort. "FIELD Immersion 2022: Boise, Idaho." Harvard Business School Background Note 822-120, June 2022.
      • June 2022
      • Background Note

      FIELD Immersion 2022: Chattanooga, Tennessee

      By: Caroline M. Elkins and Tom Quinn
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      Elkins, Caroline M., and Tom Quinn. "FIELD Immersion 2022: Chattanooga, Tennessee." Harvard Business School Background Note 722-061, June 2022.
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