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  • All HBS Web  (1,428)
    • News  (227)
    • Research  (986)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (354)

Show Results For

  • All HBS Web  (1,428)
    • News  (227)
    • Research  (986)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (354)
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  • 01 Jun 2013
  • News

School of Hard Knocks

Collegiate Research Services, designed to help all students, including disadvantaged minorities and the first-generation college bound. Over time, my initial focus on students has evolved into a larger mission: helping organizations build true and sustainable View Details
Keywords: discrimination; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2006
  • News

Using IT to Heal U.S. Health Care

Association’s conference held on campus in early November. The three-day conference included presentations by industry executives, government officials, and HBS faculty on topics ranging from trends in the biotech and pharmaceutical industries to medical product... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
  • 01 Jun 2000
  • News

Networked Computers behind IT Payoff

the Internet Protocol (IP)." McAfee explains that because they connect people to vast pools of information, networks are extremely valuable tools for businesses. "It may well be that businesses benefit primarily not from the computer's... View Details
  • 01 Dec 2010
  • News

Ilene Lang

there, so it blinds you to the reality of people’s talents and potential contributions. Why does an organization benefit from having a mix of women and men in leadership roles? I want to stay away from the studies that analyze... View Details
Keywords: Julia Hanna; interview; News, Library, Internet, and Other Services; Information; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2018
  • News

Money (Actually) Can Buy Happiness

together to promote happiness? How can this research be used in the workplace? AW: Some employers offer employees a lot of choice when it comes to incentives: for instance, cash, luxury goods, experiences, or time off. They think, “Choice... View Details
Keywords: April White
  • 01 Dec 2017
  • News

Ask the Expert: Human Intelligence

find an area where narrow AI is not having an impact,” says Seseri, which raises questions for business leaders in all sectors. How can e-commerce businesses benefit from artificial intelligence in the near future? And how will potential... View Details
Keywords: April White
  • 01 Jun 2009
  • News

Insights from the Post-Macho Workplace

ask questions or to appear vulnerable, and pressuring coworkers to prove themselves through acts of physical bravery. The goal of this company’s training was to enhance employee safety and reliability in a very hazardous workplace. We... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Oil and Gas Extraction; Mining
  • 01 Dec 2014
  • News

Case Study: Growing the Family Business

discounted services or brand association might benefit the local lender. Finally, given the business strategy of no long-term commitments, I wonder if the centers could be sold to or subsidized by local large employers that would want the... View Details
Keywords: childcare; Finance
  • 25 Apr 2016
  • News

Just Rewards

workforce, streamlined operations, and grown business. At Greggs, his policy of putting employees first was initially criticized by shareholders, but the approach yielded positive results for all and illustrated the View Details
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

costs of employee turnover? What are the benefits of a loyal customer base? These are questions that intrigue members of the Service Management unit. Judging from the popularity of the Service Management... View Details
Keywords: Susan Young
  • 09 Feb 2017
  • News

Turning Disorder into Opportunity

cyber-security and analytics. “These employees have found errors, faults, and gaps in IT systems that have gone undetected for years,” Fieldhouse says. “This even happened in the first week after their on-boarding.” In a video produced... View Details
Keywords: Jennifer Myers
  • 26 Oct 2011
  • News

On Top, Down Under

also notable for its activity in the community, “investing millions of dollars, and with nearly one-third of employees volunteering their time to help out with community-based organizations,” the Australian reported. In 2010, for the... View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Dec 2017
  • News

2017 in Education: Investing in the Next Generation of Workers

Business needs to care about the performance of students in the public education system, from preschool through college. It is the primary source of future employees for every business. It’s also where the vast majority of teachers of... View Details
Keywords: Amy McIntosh (MBA 1984) , associate vice chancellor for academic strategy, The City University of New York
  • 01 Dec 2022
  • News

In My Humble Opinion: Natural Fit

is that their employees have a sense of emotional safety and can bring their best selves to work. The same is true in sports, especially when you have younger athletes performing under immense pressure.” Decision point: “I was cold called... View Details
Keywords: Julia Hanna; skiing; leadership; organizational culture; leadership; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Jun 2023
  • News

The Exchange: The Tech Leader’s Tightrope

impact on the economic ecosystem, where Apple allows users to prevent ad tracking. But for whom is this data actually useful? What’s interesting here is that the data benefit some of Apple’s competitors, like Meta. Increasingly, students... View Details
Keywords: Jen McFarland Flint; Justice, Public Order, and Safety Activities; Government
  • 06 Aug 2020
  • News

Defining Flex Work

companies that offer it, but almost immediately Auerbach recognized two fundamental problems. First, no one knew how to talk about flexibility. Second, no one had the data to understand the business benefits of it. The New York City–based... View Details
  • 01 Sep 2012
  • News

What’s the Big Idea?

Issue Focus: Ideas & Impact Illustration by Timothy Cook An Intellectual Capital: Some Influential HBS Ideas, at a Glance Pleasure in Progress Teresa Amabile It sounds so obvious: Employees who make meaningful progress in their work enjoy... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Corporate Services; Colleges, Universities, and Professional Schools; Educational Services; Management
  • 08 Jan 2025
  • News

Mapping Pain Points at the IRS

Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
Keywords: Jennifer Myers; IRS; customer service; government service; Executive, Legislative, and Other General Government Support; Government
  • 28 Sep 2017
  • News

Alumni-Founded Aerospace Pioneer Orbital Acquired for $7.8 Billion

opportunities that require the enhanced technical and financial resources of a larger organization. Our employees will also benefit from greater development and career opportunities as members of a larger,... View Details
  • 11 Oct 2022
  • News

On Balance

care, social assistance, and education versus mining, construction, and manufacturing.) “It’s a generational project to shift mindsets about traditional roles and traditional industries to drive gender equality,” she says. “It has to be tackled at all levels: by... View Details
Keywords: April White
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