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Show Results For
- All HBS Web
(3,046)
- People (30)
- News (1,109)
- Research (1,128)
- Events (6)
- Multimedia (15)
- Faculty Publications (307)
- 01 Dec 2015
- News
Encouraging Women Leaders
Veronica Serra (MBA 1997) In describing the impact of the HBS experience on her life, Veronica Allende Serra (MBA 1997) says, “Ask me how it hasn’t had an impact.” Serra, the founder View Details
- 01 Dec 2015
- News
Encouraging Women Leaders
In describing the impact of the HBS experience on her life, Veronica Allende Serra (MBA 1997) says, “Ask me how it hasn’t had an impact.” Serra, the founder of Pacific... View Details
- 01 Feb 2001
- News
What Makes a Good Leader
Richard P. Chapman Professor of Business Administration Recent book: The Arc of Ambition: Defining the Leadership Journey Chair: Organizational Behavior Unit Intrigued by: "Emotional intelligence. View Details
Keywords: Management
- 12 Oct 2022
- Video
Mike Luca: The Role Experiments Play in Addressing Discrimination
- 16 Aug 2019
- Video
Unleashing courage in tomorrow’s leaders
- 2016
- Article
Buying to Blunt Negative Feelings: Materialistic Escape from the Self
By: Grant Edward Donnelly, Masha Ksendzova, Ryan Howell, Kathleen Vohs and Roy F. Baumeister
We propose that escape theory, which describes how individuals seek to free themselves from aversive states of self-awareness, helps explain key patterns of materialistic people’s behavior. As predicted by escape theory, materialistic individuals may feel dissatisfied... View Details
Keywords: Materialism; Escape; Self; Negative Emotions; Self-awareness; Emotions; Consumer Behavior; Identity; Motivation and Incentives
Donnelly, Grant Edward, Masha Ksendzova, Ryan Howell, Kathleen Vohs, and Roy F. Baumeister. "Buying to Blunt Negative Feelings: Materialistic Escape from the Self." Review of General Psychology 20, no. 3 (2016): 272–316.
- 01 Jun 2015
- News
Learning from Global Immersion Experiences
of Business Administration The wisdom of the Turkish proverb, “A tribulation is better than a hundred warnings,” was not lost on the HBS students who traveled to Istanbul this year as part View Details
- July 2022
- Teaching Note
Arçelik (A), (B): From a Dealer Network to an Omnichannel Experience
By: Ayelet Israeli, Fares Khrais and Menna Hassan
Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Electronics Industry; Retail Industry; Consumer Products Industry; Turkey
- Research Summary
Overview
Professor Brooks studies the psychology of conversation and emotion—topics at the intersection of how people think, feel, and interact. From pitching ideas to seeking advice, from asking questions to giving compliments, from talking about (or hiding) our feelings and... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
ho-hum and quickly forgotten? Stefan Thomke, the William Barclay Harding Professor of Business Administration at Harvard Business School, explains that “the difference has less to do with catchy marketing and everything to do with the... View Details
- 07 Apr 2003
- Research & Ideas
How the U.S. Army Develops Leaders
leader development in the Army. We saw professional identity as having the same type of conceptual promise at the individual level as organizational culture has at the unit level. Q: The Army has a "Be,... View Details
Keywords: by Martha Lagace
- 18 Sep 2019
- Blog Post
Video: Unleashing courage in tomorrow’s leaders
Abby Falik (MBA 2008), founder and CEO of Global Citizen Year, is rethinking the traditional gap-year experience for high school graduates. In ten years, Global Citizen Year has supported nearly 1,000... View Details
- 19 Jan 2023
- Video
What is the Harvard MBA experience really like?
- January 2025
- Case
Reimagining the Employee Experience at the LEGO Group
By: Amy Edmondson, Mark Mortensen and Elisabeth Powell
In 2024, the LEGO Group faced a decision about the future of LEGO’s Benefits Experience Strategy and the “Best of Both” remote/hybrid work policy. With over 28,500 employees spanning global hubs, retail stores, and manufacturing plants, LEGO leaders had to consider... View Details
Keywords: Leadership; Employee Relationship Management; Values and Beliefs; Organizational Culture; Alignment; Compensation and Benefits; Europe
Edmondson, Amy, Mark Mortensen, and Elisabeth Powell. "Reimagining the Employee Experience at the LEGO Group." Harvard Business School Case 625-088, January 2025.
- 06 Jun 2011
- Research & Ideas
Why Leaders Lose Their Way
important issues. Values-centered Leadership Leading is high stress work. There is no way to avoid the constant challenges of being responsible for people, organizations, outcomes, and uncertainties in the environment. View Details
Keywords: by Bill George
- 25 Apr 2014
- News
A defining global experience before college can unlock a lifetime of potential
Believing in the importance of a global experience for young people, Abby Falik (MBA 2008) created Global Citizen Year, a nonprofit social enterprise that is forging a new educational pathway for America’s... View Details
- 2021
- Working Paper
T-Shaped Managers—One Size Does Not Fit All: Exploratory Study from the Military
By: Hise O. Gibson
People are an organization’s most important resource. Managers who are collaborative and innovative ensure that organizations remain competitive. This type of manager has been referred to as a T-shaped manager. “T” given that the vertical portion represents the depth... View Details
Keywords: T-shaped Management; Leader Development; Talent Management; Leadership Style; Leadership Development; Management Skills; Talent and Talent Management
Gibson, Hise O. "T-Shaped Managers—One Size Does Not Fit All: Exploratory Study from the Military." Harvard Business School Working Paper, No. 22-003, July 2021.
- 25 Oct 2012
- Research & Ideas
Developing the Global Leader
be intelligent. But they'll also need to have a high level of cultural and emotional intelligence." According to George, additional characteristics of a successful global... View Details
Keywords: by Julia Hanna
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
concerns—who might be interested in collaborating to make change. Then together, explore how existing work practices may compromise both equity and effectiveness; design small, local experiments to change these practices; monitor the... View Details
Keywords: by Mallory Stark