Education and Retail - Publications - Faculty & Research

16 Dec 2002
Lessons from the Classroom

Marrying Distance and Classroom Education

adult learning workshop was looking at the strengths and weaknesses of face-to-face education versus online distance learning. But in fact, these two types of education can be... View Details

Keywords: by Sean Silverthorne

19 Dec 2018
News

Online Retailers Aim to Shake Up the Wedding Market

Keywords: online retail; weddings; fashion; e-commerce; Retail Trade

18 Mar 2011
News

Better Retail Performance Predictions

18 Apr 2005
Research & Ideas

Prosper with Multi-Channel Retailing

of store finance and operations for youth retailer Abercrombie & Fitch, Inc., said his company uses all its channels to magnify its brand message. "For us, it's all about building brands, View Details

Keywords: by Julie Jette; Retail; Retail

2018
Working Paper

Shipping Fees and Product Assortment in Online Retail

By: Chaoqun Chen and Donald Ngwe

Shipping fees are an important aspect of online retail for both consumers and sellers. A common fee structure is contingent free shipping, in which consumers are granted free shipping for basket sizes above a minimum value and are charged a flat fee for orders below... View Details

Keywords: Shpping Fee; E-commerce; Multi-category Demand; Search Costs; Shipping Membership; Spending; Consumer Behavior; Retail Industry

Citation

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November 2003 (Revised May 2005)
Case

Beverly Stern: Retail Executive

By: H. Kent Bowen and Alison Berkley Wagonfeld

Beverly Stern has been a successful operating manager in three prominent retail chains: GAP, Pottery Barn, and Williams-Sonoma. Stern's last job at a start-up did not meet her expectations, and she must now decide what to do next. She has an offer to start a new retail... View Details

Keywords: Personal Development and Career; Experience and Expertise; Personal Characteristics; Jobs and Positions; Decisions; Retail Industry

Citation

Find at Harvard

May 2013 (Revised April 2015)
Case

Ron Johnson: Retail at Target, Apple, and J.C. Penney

By: Das Narayandas, Kerry Herman and Lisa Mazzanti

In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures... View Details

Keywords: Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States

Citation

Educators

Purchase

1999
Chapter

Retail Banking

By: F. Frei, P. Harker and L. Hunter

Keywords: Commercial Banking; Banking Industry

Citation

05 May 2020
News

China Tariffs and Coronavirus a Double Hit to American Retailers

July 2015 (Revised September 2017)
Case

Ron Johnson: A Career in Retail

By: Das Narayandas, Joshua D. Margolis and Ryan Raffaelli

In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures... View Details

Keywords: Leadership; Leadership Development; Legal Industry; Procurement; Professional Service Firms; Pricing; Organizational Behavior Modification; Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Competition; Retail Industry; United States

Citation

Educators

Purchase

01 Dec 2023
News

Educating Leaders for Today and Tomorrow

Illustration by Stephanie Dalton Cowan HBS is constantly taking steps, both small and large, to refine and improve the way it prepares its students and program participants to lead—both in today’s world and in a future we can’t yet imagine. By being creative, nimble,... View Details

2001
Other Unpublished Work

Linking Operations and Finance in Retailing

By: A. Raman, Vishal Gaur and Marshall Fisher

Keywords: Operations; Corporate Finance; Retail Industry

Citation

20 Jan 2021
News

Unconscious Bias in Retail and Marketing

April 2009 (Revised December 2015)
Case

Dot.com: Online Pet Retailing

By: Tom Nicholas and David Chen

From 1995 to 1999, the U.S. experienced a period of tremendous growth in its information technology (IT) sector. The IT industry, although it accounted for less than 10% of the U.S. economy's total output, contributed disproportionately to economic growth. One market... View Details

Keywords: Entrepreneurship; Price Bubble; Growth and Development Strategy; Failure; Competitive Strategy; Online Technology; Retail Industry

Citation

Educators

Purchase

2014
Working Paper

Bride Price and the Returns to Education

By: Nava Ashraf, Natalie Bau, Nathan Nunn and Alessandra Voena

Traditional cultural practices can play an important role in development, but can also inspire condemnation. The custom of bride price, prevalent throughout sub-Saharan Africa and in parts of Asia as a payment of the groom to the family of the bride, is one example. In... View Details

Keywords: Zambia; Indonesia

Citation

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03 Oct 2016
Working Paper Summaries

The Skills Gap and the Near-Far Problem in Executive Education and Leadership Development

Keywords: by Das Narayandas and Mihnea Moldoveanu; Education

28 Mar 2011
News

Future of India's Retail Market

India: The Future of Retail

India: The Future of Retail – Panel Discussion co-hosted by CNBC and Virtuous Retail, a Xander investee company View Details

May 2025
Case

Boutiqaat: Influencing Retail in MENA

By: Juan Alcacer and Noor Al Qadhi

Boutiqaat, a Kuwait-based e-commerce platform, scaled an influencer-driven beauty retail model across MENA and now faces critical strategic choices about offline expansion and globalization. Founded in 2015, Boutiqaat combined social commerce, localized logistics, and... View Details