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    • Research  (1,372)
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  • All HBS Web  (1,903)
    • People  (2)
    • News  (350)
    • Research  (1,372)
    • Events  (1)
    • Multimedia  (28)
  • Faculty Publications  (925)
← Page 5 of 1,903 Results →
  • May 2020
  • Article

Sales Leadership During and After the Crisis

By: Frank V. Cespedes
Because customer acquisition and retention are the lifeblood of a for-profit enterprise, sales activities establish foundational conditions for a business. In turn, sales managers’ responsibilities in a crisis extend beyond keeping the lights on. Their leadership makes... View Details
Keywords: Sales; Leadership; Health Pandemics; Crisis Management
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Cespedes, Frank V. "Sales Leadership During and After the Crisis." Top Sales Magazine (May 2020), 28–29.
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

create a bigger problem going forward. Anytime the government manages a risk, it must also manage the moral hazard, and the current crisis is no exception," Moss... View Details
Keywords: by Martha Lagace; Financial Services
  • 2012
  • Case

Robert Whelan and the Student Loan Crisis (A)

By: Rosabeth M. Kanter and Olivia Leskinen
Robert Whelan and the Student Loan Crisis (A) 2009 AL Fellow Bob Whelan developed an idea with partners that was a seed before his fellowship year and seemed to address a significant national challenge - college financing - with a creative concept and experience from... View Details
Keywords: Innovation; Entrepreneurs; Leadership Skills; Student Loan Crisis; Student Loans; Students; Low-income; Postsecondary Education; Debt-free; Income-share Agreements; ISA; College; Master’s Degree; Google; Purdue Research Foundation; Kanter’s Law; Elida Gonzalez; 13th Avenue; Ed Lowry; Flexibility; National Student Debt Jubilee Project; Fundraising; Difficult Middles; Investing In Student Success Act Of 2014; State Engagement; State Level; Pay It Forward; Student Movement; Tuition; Financing College; Change Management; Entrepreneurship; Innovation and Invention; Leadership; Education; Higher Education; Financing and Loans; Social Enterprise
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Kanter, Rosabeth M., and Olivia Leskinen. "Robert Whelan and the Student Loan Crisis (A)." Harvard Business School Case 313-009, 2012. (Advanced Leadership Initiative.)
  • 01 Mar 2008
  • News

Avoiding a Succession Crisis

many firms have not instituted a process for managing the development of potential leaders. Many have not even thought about the process of selecting a leader when the time comes for change. And as a result, they are as confused about who... View Details
Keywords: Joseph L. Bower; Management of Companies and Enterprises; Management of Companies and Enterprises
  • March 2022
  • Case

Managing Innovation at Atrium Health: 'Never Let a Good Crisis Go To Waste'

By: Derek van Bever, Rory McDonald and Anibha Singh
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van Bever, Derek, Rory McDonald, and Anibha Singh. "Managing Innovation at Atrium Health: 'Never Let a Good Crisis Go To Waste'." Harvard Business School Case 322-049, March 2022.
  • April 2010
  • Case

The Credit Crisis of 2008: An Overview

By: V.G. Narayanan, Fabrizio Ferri and Lisa Brem
This case examines the causes and consequences of the credit crisis of 2008 from a national and global perspective and explores the actions taken and proposed by the U.S. and European governments. View Details
Keywords: Credit; Financial Crisis; Crisis Management; Risk Management; Globalized Economies and Regions; Global Strategy; Mortgages; Performance Effectiveness; Financial Services Industry; United States
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Narayanan, V.G., Fabrizio Ferri, and Lisa Brem. "The Credit Crisis of 2008: An Overview." Harvard Business School Case 110-048, April 2010.
  • 19 May 2020
  • Video

Board Governance During the COVID-19 Crisis Session 1

  • March 1983 (Revised March 1986)
  • Case

Mexico: Crisis of Confidence

By: Richard H.K. Vietor
Keywords: Crisis Management; Borrowing and Debt; Mexico
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Vietor, Richard H.K. "Mexico: Crisis of Confidence." Harvard Business School Case 383-148, March 1983. (Revised March 1986.)
  • December 2003 (Revised March 2004)
  • Case

FIRA: Confronting the Mexican Agricultural Crisis

By: James E. Austin, Michael Chu and Cate Reavis
In fall 2003, Mexico's agriculture sector was facing a crisis brought on largely by a surge in cheap U.S. imports resulting from NAFTA and inaccessible and/or expensive terms of credit for Mexican agricultural producers. It was getting harder for Mexican producers to... View Details
Keywords: Development Economics; Public Sector; Trade; Financial Instruments; Crisis Management; Markets; Strategic Planning; Partners and Partnerships; Competitive Strategy; Agriculture and Agribusiness Industry
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Austin, James E., Michael Chu, and Cate Reavis. "FIRA: Confronting the Mexican Agricultural Crisis." Harvard Business School Case 304-032, December 2003. (Revised March 2004.)
  • April 27, 2020
  • Article

A Crisis Playbook for Family Businesses

By: Josh Baron and Ben Francois
In a business crisis, the power of family business owners is magnified. Unlike public companies, which typically focus on maximizing shareholder value, family owners value objectives that usually go well beyond financial returns (e.g., family legacy, reputation). This... View Details
Keywords: COVID-19 Pandemic; Crisis Management; Family Ownership; Family and Family Relationships
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Baron, Josh, and Ben Francois. "A Crisis Playbook for Family Businesses." Harvard Business Review (website) (April 27, 2020).
  • 17 Dec 2024
  • News

Solving the Underemployment Crisis

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, it’s Dan. Today, we are sharing a brief excerpt from Managing the Future of Work, the critically-acclaimed podcast from my colleagues at Harvard Business School. Each episode, HBS professors Bill Kerr... View Details
  • 01 Sep 2012
  • News

A Silent Workplace Crisis

pharmaceuticals, the gap between the medical and the mental health systems, and the time required to find community resources and quality home care. My previous experience as a pharmaceutical executive and management consultant seemed... View Details
Keywords: Janet Simpson Benvenuti; caregiving; aging; Nursing and Residential Care Facilities; Health, Social Assistance
  • 19 Dec 2012
  • News

Whitman Battles H-P Identity Crisis

  • 2004
  • Dictionary Entry

Leadership in Crisis Situations

By: Dutch Leonard
Keywords: Leadership; Crisis Management
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Leonard, Dutch. "Leadership in Crisis Situations." In The Encyclopedia of Leadership, edited by James MacGregor Burns, George R. Goethals, and Georgia J. Sorenson. Great Barrington, MA: Berkshire Publishing, 2004.
  • 19 May 2020
  • Video

Board Governance During the COVID-19 Crisis Session 2

  • May 2008
  • Case

Thomas Green: Power, Office Politics and a Career in Crisis

By: W. Earl Sasser Jr. and Heather Beckham
The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis. Green and Davis disagree on work styles and market projections. Green believes the sales goals set by Davis are based... View Details
Keywords: Superior & Subordinate; Performance Management; Personal Strategy & Style; Management Style; Conflict Management; Communication; Rank and Position; Personal Characteristics; Power and Influence
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Sasser, W. Earl, Jr., and Heather Beckham. "Thomas Green: Power, Office Politics and a Career in Crisis." Harvard Business School Brief Case 082-095, May 2008.
  • June 2012 (Revised March 2014)
  • Case

Best Buy in Crisis

By: John R. Wells and Galen Danskin
In June 2012, Best Buy was in crisis. In 1996, Best Buy overtook Circuit City as the world's leader in consumer electronics retailing; however, 18 years later, Best Buy now found this position threatened. With $51 billion in revenues, it was still the biggest CE... View Details
Keywords: Change Management; Decision Choices and Conditions; Forecasting and Prediction; Competitive Strategy; Ethics; Management Teams; Consumer Products Industry; Electronics Industry; Retail Industry
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Wells, John R., and Galen Danskin. "Best Buy in Crisis ." Harvard Business School Case 713-403, June 2012. (Revised March 2014.)
  • Article

Avoiding a Succession Crisis

By: Joseph L. Bower
Keywords: Management Succession; Crisis Management
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Bower, Joseph L. "Avoiding a Succession Crisis." Opinion-Manager's Journal. Wall Street Journal (November 7, 2007), A22.
  • May 2010 (Revised January 2012)
  • Case

Lincoln Financial Meets the Financial Crisis

By: Robert C. Pozen and Peter Goodspeed Spring
In March of 2009, Lincoln Financial Group's CEO Dennis Glass was facing a difficult decision as to how he would replenish his company's capital, which could quickly fall to dangerously low levels as a result of the financial crisis. Though the cost of raising capital... View Details
Keywords: Cost vs Benefits; Financial Crisis; Capital; Private Equity; Crisis Management; Business and Government Relations; Business and Stakeholder Relations; Insurance Industry
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Pozen, Robert C., and Peter Goodspeed Spring. "Lincoln Financial Meets the Financial Crisis." Harvard Business School Case 310-137, May 2010. (Revised January 2012.)
  • July 2020
  • Case

King's College Hospital in Crisis

By: John R. Wells and Benjamin Weinstock
On December 11, 2017, King’s College Hospital NHS Foundation Trust (King’s), one of London’s leading teaching hospital groups, was put into “special measures” by NHS Improvement (NHSI), the financial regulator of England’s National Health Service (NHS). The future of... View Details
Keywords: Hospitals; Financing; Health Care and Treatment; Financial Condition; Crisis Management; Organizational Structure; Transformation; Strategic Planning; United Kingdom
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Wells, John R., and Benjamin Weinstock. "King's College Hospital in Crisis." Harvard Business School Case 721-356, July 2020.
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