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  • All HBS Web  (10,061)
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  • March 1976 (Revised June 1993)
  • Case

Communications Satellite Corp.

Describes the FCC hearings which were designed to determine Comsat's cost of equity. Comsat's risks are examined, and expert testimony is given. Objective of the case is to estimate Comsat's cost of equity. View Details
Keywords: Government Administration; Equity; Telecommunications Industry; United States
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Mullins, David W., Jr. "Communications Satellite Corp." Harvard Business School Case 276-195, March 1976. (Revised June 1993.)
  • June 1986
  • Case

U.S. Communications (A)

Citation
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Kao, John J. "U.S. Communications (A)." Harvard Business School Case 486-103, June 1986.
  • February 2011 (Revised November 2012)
  • Case

PatientsLikeMe: An Online Community of Patients

By: Sunil Gupta and Jason Riis
PatientsLikeMe (PLM) is an online community where patients share their personal experiences with a disease, find other patients like them, and learn from each other. The company was founded by Jamie and Ben Heywood when their 29-year-old brother was diagnosed with ALS... View Details
Keywords: Business Startups; Health Disorders; Knowledge Sharing; Growth and Development Strategy; Product Launch; Digital Platforms; Social and Collaborative Networks; Health Industry
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Gupta, Sunil, and Jason Riis. "PatientsLikeMe: An Online Community of Patients." Harvard Business School Case 511-093, February 2011. (Revised November 2012.)
  • 2011
  • Book

Communities and Organizations

By: Christopher Marquis, Michael Lounsbury and Royston Greenwood
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Marquis, Christopher, Michael Lounsbury, and Royston Greenwood, eds. Communities and Organizations. Vol. 33, Research in the Sociology of Organizations. Emerald Group Publishing, 2011.
  • February 2001 (Revised April 2002)
  • Case

Dialpad Communications (B)

By: Alan D. MacCormack and Kerry Herman
Supplements the (A) case. View Details
Keywords: Telecommunications Industry; California
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MacCormack, Alan D., and Kerry Herman. "Dialpad Communications (B)." Harvard Business School Case 601-107, February 2001. (Revised April 2002.)
  • February 2001 (Revised August 2001)
  • Case

Dialpad Communications (A)

By: Alan D. MacCormack and Kerry Herman
Describes the evolution of Dialpad, a voice-over-Internet-protocol telephony company. Set in September 2000, CEO Brad Garlinghouse faces a dilemma: what to do about the large number of international users who use Dialpad to call the United States for free. He must also... View Details
Keywords: Corporate Entrepreneurship; Business or Company Management; Organizational Design; Competitive Strategy; Investment; Mobile and Wireless Technology; Internet and the Web; Venture Capital; Telecommunications Industry; California
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MacCormack, Alan D., and Kerry Herman. "Dialpad Communications (A)." Harvard Business School Case 601-090, February 2001. (Revised August 2001.)
  • October 1994
  • Case

ABRY Communications (A)

By: Jeffrey F. Rayport
Citation
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Rayport, Jeffrey F. "ABRY Communications (A)." Harvard Business School Case 395-094, October 1994.
  • June 1978 (Revised August 1991)
  • Case

Williamstown Community Hospital

By: Regina E. Herzlinger
Keywords: Health Industry
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Herzlinger, Regina E. "Williamstown Community Hospital." Harvard Business School Case 178-226, June 1978. (Revised August 1991.)
  • summer 1974
  • Article

Communes in Cities

By: R. M. Kanter
Keywords: Relationships
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Kanter, R. M. "Communes in Cities." Working Papers for a New Society 2 (summer 1974): 36–44. (Reprintings include: Sociology Full Circle, edited by W. Feigelman. Second Edition. N.Y.: Praeger, 1976; Co-ops, Communes, and Collectives, edited by J. Case and R. Taylor. N.Y.: Pantheon, 1979.)
  • 2019
  • Working Paper

Why Do User Communities Matter for Strategy?

By: Sonali K. Shah and Frank Nagle
User communities represent a unique organizing structure for the exchange of ideas and knowledge. They are organizations composed primarily of users working collaboratively, voluntarily, and with minimal oversight to freely and openly develop and exchange knowledge... View Details
Keywords: Strategic Management; Knowledge Sharing; Collaborative Innovation and Invention; Organizations; Knowledge Use and Leverage; Strategy
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Shah, Sonali K., and Frank Nagle. "Why Do User Communities Matter for Strategy?" Harvard Business School Working Paper, No. 19-126, June 2019.
  • January 1983 (Revised June 1985)
  • Case

Mary Kay Cosmetics, Inc.: Marketing Communications

By: John A. Quelch
Marketing executives at the company are considering the merits of a variety of communications programs designed to increase the effectiveness of the company's sales force of beauty consultants. View Details
Keywords: Marketing Communications; Salesforce Management; Decision Making; Performance Effectiveness; Management Teams; Beauty and Cosmetics Industry; United States
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Quelch, John A. "Mary Kay Cosmetics, Inc.: Marketing Communications." Harvard Business School Case 583-068, January 1983. (Revised June 1985.)
  • June 1994 (Revised August 1994)
  • Case

Cunard Line Ltd.: Managing Integrated Marketing Communications

By: Stephen A. Greyser
Cunard, the world's oldest luxury line company, is confronted with several key issues involving its marketing and marketing communications strategy. One concerns the balance between image/positioning advertising and short-term-oriented promotional... View Details
Keywords: Advertising Campaigns; Marketing Communications; Marketing Strategy; Product Positioning; Consumer Behavior; Organizational Structure; Identity; Balance and Stability; Shipping Industry
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Greyser, Stephen A. "Cunard Line Ltd.: Managing Integrated Marketing Communications." Harvard Business School Case 594-046, June 1994. (Revised August 1994.)
  • April 2012
  • Article

Proposing a Welfare Framework for the Society and Local Community Stakeholders: A Mixed Method Study

By: Shashank Shah
Keywords: Corporate Social Responsibility; Community Engagement; Philanthropy; India
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Shah, Shashank. "Proposing a Welfare Framework for the Society and Local Community Stakeholders: A Mixed Method Study." Journal of Human Values 18, no. 1 (April 2012): 53–71.
  • Research Summary

Strategic Uncertainty and Communication in Bargaining

A second field of research deals with the effects of strategic uncertainty and communication on bargaining behavior. Stylized bargaining situations are the simplest prototypes of strategic interaction. However, their experimental study provides us with insights which... View Details
  • October 2007 (Revised February 2010)
  • Case

Adelphia Communications Corp.'s Bankruptcy

By: Stuart C. Gilson and Belen Villalonga
In 2002, a massive accounting fraud and corporate looting scandal involving the founding Rigas family made Adelphia the 11th largest bankruptcy case in history, and the third-after WorldCom and Enron-among those triggered by fraud. Set in 2005, when Adelphia is... View Details
Keywords: Family Business; Restructuring; Crime and Corruption; Insolvency and Bankruptcy; Corporate Governance; Governance Controls; Family Ownership
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Gilson, Stuart C., and Belen Villalonga. "Adelphia Communications Corp.'s Bankruptcy." Harvard Business School Case 208-071, October 2007. (Revised February 2010.)
  • January 1992
  • Teaching Note

Communications Satellite Corporation TN

By: William E. Fruhan Jr.
Teaching Note for (9-276-195). View Details
Keywords: Cost of Capital; Equity; Risk and Uncertainty; Communications Industry
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Fruhan, William E., Jr. "Communications Satellite Corporation TN." Harvard Business School Teaching Note 292-046, January 1992.
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

Children in the United States today are at risk to live shorter lives than their parents. This sobering assessment is one reason big box retailer Target is investing $40 million this year to improve the health of communities around the... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • Research Summary

Regulatory negotiations and risk communication

In the pharmaceutical industry a drugs benefits and risks are constantly being weighed by companies, regulators, physicians and drug consumers. While companies and regulators must make decisions based on population statistics about drug outcomes, physicians and drug... View Details
  • 21 Jul 2019
  • Working Paper Summaries

Why Do User Communities Matter for Strategy?

Keywords: by Sonali K. Shah and Frank Nagle
  • 1994
  • Chapter

Communicating the Teacher's Wisdom

By: James E. Austin, L. B. Barnes, C. R. Christiansen and A. J. Hansen
Keywords: Teaching; Communication; Knowledge Sharing
Citation
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Austin, James E., L. B. Barnes, C. R. Christiansen, and A. J. Hansen. "Communicating the Teacher's Wisdom." In Teaching and the Case Method: Text, Cases, and Readings. Harvard Business School Press, 1994.
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