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How to Really Motivate Salespeople

Much of what we believe about the best ways to compensate and motivate the sales force is based on theory and lab experiments. But in the past decade, researchers have been moving out of the lab and into the field, analyzing companies' sales and pay data, and... View Details

January 2025 (Revised April 2025)
Case

Duolingo: On a 'Streak'

By: Jeffrey F. Rayport, Nicole Tempest Keller and Nicole Luo

In December 2024, Severin Hacker, Co-Founder and Chief Technology Officer of Duolingo, reflected on the remarkable evolution of the language-learning app he helped launch in 2011. As the #1 most downloaded education app in the world, Duolingo had over 100 million... View Details

Keywords: Learning; AI and Machine Learning; Growth and Development Strategy; Motivation and Incentives; Diversification; Business Model; Market Entry and Exit; Technology Industry; Education Industry; United States

January 2017 (Revised December 2017)
Case

Carmichael Roberts: To Create a Private Equity Firm?

By: Steven Rogers and Kenneth J. Cooper

Carmichael Roberts, a rare African-American venture capitalist, considered leaving his general partnership in a private equity firm near Boston and setting up his own in 2015. He weighed whether the timing was right, with the economy still not fully recovered from the... View Details

April 2015
Case

Accor: Designing an Asset-Right Business and Disclosure Strategy

By: Mozaffar Khan and George Serafeim

Sebastien Bazin was now in charge of Accor, the world's largest French hotelier, a CAC 40 company with 3,600 hotels in 92 countries and a market cap of €10 billion. Previously as the European head of Colony Capital, one of the largest private equity groups and the... View Details

December 2018
Case

Good Energy Group PLC

By: John R. Wells and Benjamin Weinstock

Founded at the end of 1999 by Juliet Davenport and Martin Edwards, Good Energy was the number-two renewable-energy seller in the United Kingdom at the end of 2016, supplying over 71,000 of the country’s 27 million households and small businesses with 100% renewable... View Details

Keywords: Power/Energy; Green Energy; Renewables; Wind Power; Electricity; Power; Strategy Development; Electric Vehicles; Customer Service; Energy Policy; Barriers To Entry; Renewable Energy; Growth and Development Strategy; Competitive Strategy; Business and Government Relations; Problems and Challenges; Strategy; Energy Industry; United Kingdom

Research Summary

Experiments in Financial Democracy: Corporate Governance and Financial Development in Brazil, 1882-1950 (BOOK)

In my first book manuscript, Experiments in Financial Democracy, I challenge the idea that it was colonial institutions that sent Brazil, a civil law country, down a particular path of corporate governance and finance. Detailed archival research reveals... View Details

December 2018 (Revised May 2021)
Background Note

Making UK Energy Smarter

By: John R. Wells and Benjamin Weinstock

This case describes the history of the United Kingdom's domestic energy industry and the country's efforts to create a more competitive, greener, and distributed power sector. On July 24, 2017, the United Kingdom government and the industry regulator, the Office of Gas... View Details

30 Mar 2012
HBS Seminar

Matthew W. Emmens, Executive Chairman,Vertex Pharmaceuticals

Web

Interviews - Creating Emerging Markets

Diversified) “Something we have always understood and appreciated was the strength that each and every brother brings to the table. You learn from everyone – It was a roundtable.” Download Transcript Chile Roberto de Andraca Chair, Cap... View Details

17 Jan 2024
Research & Ideas

Are Companies Getting Away with 'Cheap Talk' on Climate Goals?

Companies regularly set ambitious climate goals, but these plans often end up like many people’s New Year’s resolutions: unmet aspirations that quietly fizzle out. While companies often gain positive media attention by trumpeting plans for reducing greenhouse gas... View Details

Keywords: by Tim Gray

12 Oct 2021
Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

least-well-attended game to 93,370 spectators for the highest. “A lot of the stadiums seat 60,000; and the largest stadium seats upwards of 100,000 people,” Ferguson says. “Given the size of these stadiums, we don’t have to worry about sell-outs View Details

Keywords: by Rachel Layne; Sports

11 Apr 2024
In Practice

Why Progress on Immigration Might Soften Labor Pains

scenarios are: A more stringent cap on immigration regardless of education and skills. A tougher approach on undocumented immigration, with enhanced border security and possibly a tougher limit on the number of unskilled immigrants, but a... View Details

Keywords: by Rachel Layne

21 Apr 2023
Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

worries do not apply for the vast majority of the players, they add. The results suggest that companies generate revenue by exploiting behavioral biases of whales, leading them to overspend on loot boxes. Given the concentration of overspending among whales, spending... View Details

Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting

Chip Bergh

Chip Bergh is a Senior Lecturer at Harvard Business School. Prior to joining HBS, Chip served as president and chief executive officer of Levi Strauss & Co. (LS&Co.) from September 2011 until January 2024. He also served on the Company’s Board of Directors... View Details

30 Jun 2022
HBS Case

Peloton Changed the Exercise Game. Can the Company Push Through the Pain?

of that hole: The company was worth $3.3 billion as of June 21, a fraction of its almost $50 billion market cap in January 2021. Its shares now trade for less than $10 a share, down from an intraday high of $170 in December 2020. “That’s... View Details

Keywords: by Lane Lambert; Media & Broadcasting; Health; Bicycle

Web

California - Global

launch in 2011. As the #1 most downloaded education app in the world, Duolingo had over 100 million monthly active users, 8 million paid subscribers, and a market cap approaching $15 billion in late 2024. The company’s success stemmed... View Details

30 Aug 2023
Blog Post

I’m From the South and Going Back: Why HBS Was the Best School for Me

House (with hashbrowns covered and capped obviously), and the merits of the word "y'all" as the most efficient method of addressing a group of people. I've said "this case reminds me of my time in the paper products supply chain" more... View Details

Web

Hiring International Students

requires at least a bachelor’s degree Annual quota of 85,000 new H-1B visas with 20,000 reserved for individuals who hold advanced degrees from US universities Individuals who previously held H-1B status not subject to cap A total of 6... View Details

Web

Global Opportunity Fellowship GO: AFRICA - Alumni

period following graduation. The cumulative amount of post-graduation career exploration funds that an HBS graduate may receive in their lifetime from all HBS and Harvard University sources is capped at $150,000 USD. In each year that a... View Details

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

restaurants pre-COVID. Some localities, including New York City, have sought to cap those fees. The viability of the economics of third-party delivery for both restaurants and the delivery providers post-COVID will continue to be... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

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