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Show Results For
- All HBS Web
(2,111)
- People (6)
- News (289)
- Research (1,516)
- Events (1)
- Multimedia (3)
- Faculty Publications (1,163)
- January 1997 (Revised October 1997)
- Case
Guaranty Trust Bank Plc. Nigeria
A new bank rose from nothing to sixth place in Nigeria by turning its back on traditional practices (corruption, bribery, political favoritism) and adopting policies of high integrity and high employee involvement. They said it couldn't be done, but it was. The... View Details
Barnes, Louis B. "Guaranty Trust Bank Plc. Nigeria." Harvard Business School Case 897-118, January 1997. (Revised October 1997.)
- October 2009 (Revised April 2021)
- Case
Ingrid Johnson and Nedbank Business Banking
By: Michael Tushman and David Kiron
This case discusses the issue of leading change at the business banking division of Nedbank, a prominent South African bank, between 2005 and 2009. (This timeframe, beginning just 11 years after Apartheid's end, covers Ingrid Johnson's leadership of this division... View Details
Keywords: Leadership And Change Management; Leadership; Leading Change; Banks and Banking; Organizational Culture; Organizational Structure; Change Management; Leadership Style; Banking Industry; South Africa
Tushman, Michael, and David Kiron. "Ingrid Johnson and Nedbank Business Banking." Harvard Business School Case 410-003, October 2009. (Revised April 2021.)
- 1997
- Chapter
The Deutsche Bank
By: David A. Moss
Moss, David A. "The Deutsche Bank." In Creating Modern Capitalism: How Entrepreneurs, Companies, and Countries Triumphed in Three Industrial Revolutions, edited by Thomas K. McCraw. Harvard University Press, 1997.
- March 1998
- Article
The Performance of International Joint Ventures: A Study of The Merchant Banking Industry In Singapore
By: Paul M. Healy, Andrew Alford and Ng Kah Hwa
Healy, Paul M., Andrew Alford, and Ng Kah Hwa. "The Performance of International Joint Ventures: A Study of The Merchant Banking Industry In Singapore." Journal of Corporate Finance 4, no. 1 (March 1998).
- June 1990 (Revised April 1991)
- Case
Deutsche Bank Group
Hayes, Samuel L., III. "Deutsche Bank Group." Harvard Business School Case 290-036, June 1990. (Revised April 1991.)
- October 2001
- Teaching Note
First Community Bank (B): Community Banking Group TN
Teaching Note for (9-301-086). View Details
Keywords: Banking Industry
- April 2002 (Revised March 2006)
- Background Note
Economics of Retail Banking Note
By: Frances X. Frei and Dennis Campbell
Explains the financial operations of retail banking, highlighting profitability challenges facing the industry. For U.S. banks, it is quite common for more than half of the customer base to be unprofitable and to have relatively few customers make up the vast majority... View Details
Keywords: Customers; Economics; Cost; Banks and Banking; Profit; Revenue; Service Operations; Banking Industry; United States
Frei, Frances X., and Dennis Campbell. "Economics of Retail Banking Note." Harvard Business School Background Note 602-153, April 2002. (Revised March 2006.)
- 2011
- Chapter
Explaining the Loss of Community: Competing Logics and Institutional Change in the U.S. Banking Industry
By: Christopher Marquis, Zhi Huang and Juan Almandoz
Keywords: Banks and Banking; Organizational Change and Adaptation; Conflict and Resolution; Banking Industry; United States
Marquis, Christopher, Zhi Huang, and Juan Almandoz. "Explaining the Loss of Community: Competing Logics and Institutional Change in the U.S. Banking Industry." In Communities and Organizations. Vol. 33, edited by Christopher Marquis, Michael Lounsbury, and Royston Greenwood. Research in the Sociology of Organizations. Emerald Group Publishing, 2011.
- September 2010 (Revised January 2012)
- Case
Mobile Banking for the Unbanked
By: V. Kasturi Rangan and Katharine Lee
The case describes in detail the workings of two mobile banking operators in Africa—WIZZIT in South Africa and M-PESA in Kenya. It explores the dimensions of strategy that make for success in the market for the unbanked. It raises questions regarding the portability of... View Details
Keywords: Business Model; Financial Institutions; Disruptive Innovation; Marketing Strategy; Corporate Strategy; Banking Industry; Kenya; South Africa
Rangan, V. Kasturi, and Katharine Lee. "Mobile Banking for the Unbanked." Harvard Business School Case 511-049, September 2010. (Revised January 2012.)
- September 2019 (Revised February 2020)
- Teaching Note
Commonwealth Bank of Australia: Unbanklike Experimentation
By: Ryan W. Buell and Leslie K. John
Email mking@hbs.edu for a courtesy copy.
This Teaching Note explains the theory of the case and teaching plan for the case: Commonwealth Bank of Australia: Unbanklike Experimentation (619-018). In August 2017,... View Details
This Teaching Note explains the theory of the case and teaching plan for the case: Commonwealth Bank of Australia: Unbanklike Experimentation (619-018). In August 2017,... View Details
- August 2001 (Revised October 2001)
- Case
Shinsei Bank (D)
By: Michael Y. Yoshino and Perry Fagan
One year later, Yashiro and his management team can be proud of the young bank's first-year results, but face a set of difficult implementation issues. View Details
Keywords: Financial Reporting; Restructuring; Management Systems; Management Teams; Success; Banking Industry
Yoshino, Michael Y., and Perry Fagan. "Shinsei Bank (D)." Harvard Business School Case 302-039, August 2001. (Revised October 2001.)
- February–March 2013
- Article
The Mobile Banking and Payment Revolution
By: Sunil Gupta
Mobile technology is revolutionizing the global banking and payment industry. It offers new opportunities for banks to provide added convenience to their existing customers in developed countries and reach a large population of unbanked customers in emerging markets.... View Details
Keywords: Emerging Markets; Cross-Cultural and Cross-Border Issues; Mobile and Wireless Technology; Banks and Banking; Banking Industry
Gupta, Sunil. "The Mobile Banking and Payment Revolution." European Financial Review (February–March 2013), 3–6.
- 24 Apr 2008
- Working Paper Summaries
Bank Accounting Standards in Mexico: A Layman’s Guide to Changes 10 Years after the 1995 Bank Crisis
- August 1971 (Revised December 1971)
- Case
Plaza National Bank
By: M. Colyer Crum and Michael D. Brown
Keywords: Banking Industry
Crum, M. Colyer, and Michael D. Brown. "Plaza National Bank." Harvard Business School Case 272-009, August 1971. (Revised December 1971.)
- August 2001 (Revised October 2001)
- Case
Shinsei Bank (B)
By: Michael Y. Yoshino and Perry Fagan
Supplements the (A) case. View Details
Yoshino, Michael Y., and Perry Fagan. "Shinsei Bank (B)." Harvard Business School Case 302-037, August 2001. (Revised October 2001.)
- August 2001 (Revised October 2001)
- Case
Shinsei Bank (C)
By: Michael Y. Yoshino and Perry Fagan
Supplements the (A) case. View Details
Yoshino, Michael Y., and Perry Fagan. "Shinsei Bank (C)." Harvard Business School Case 302-038, August 2001. (Revised October 2001.)
- March 2011 (Revised April 2011)
- Case
State Bank of India: Transforming a State Owned Giant
By: Rajiv Lal and Rachna Tahilyani
February 2011: O.P. Bhatt reflected contentedly on his five-year term as Chairman of State Bank of India (SBI), India's largest commercial bank. He had led SBI on a journey of transformation from an old, hierarchical, transaction oriented, government bank to a modern,... View Details
Keywords: Transformation; Customer Relationship Management; Commercial Banking; Leading Change; Growth and Development Strategy; Marketing; Organizational Change and Adaptation; Banking Industry; India
Lal, Rajiv, and Rachna Tahilyani. "State Bank of India: Transforming a State Owned Giant." Harvard Business School Case 511-114, March 2011. (Revised April 2011.)
- March 2014
- Case
Managing Change at Axis Bank (A)
By: Paul Healy and Rachna Tahilyani
Axis Bank is India's third largest private sector bank. In April 2009, Shikha Sharma, an outsider, was appointed as its CEO. She took over from a person who had overseen ten years of rapid growth at the bank. The selection of an outsider as the new CEO surprised many... View Details
Keywords: Change Management; Transformation; Organizational Culture; Organizational Change and Adaptation; Leadership Style; Leading Change; Valuation; Finance; Banks and Banking; Financial Services Industry; Financial Services Industry; India
Healy, Paul, and Rachna Tahilyani. "Managing Change at Axis Bank (A)." Harvard Business School Case 114-082, March 2014.
- March 2006 (Revised November 2006)
- Case
China: To Float or Not To Float? (D)- Bank of America's Strategic Investment in China Construction Bank
By: Laura Alfaro, Rafael M. Di Tella and Ingrid Vogel
With its $3 billion investment in Chinese state bank China Construction Bank, Bank of America--the second U.S. bank behind Citigroup in terms of assets and market capitalization--was one of several foreign banks directly participating in China's banking sector reform.... View Details
Keywords: Currency Exchange Rate; Banks and Banking; Foreign Direct Investment; International Relations; Banking Industry; China; United States
Alfaro, Laura, Rafael M. Di Tella, and Ingrid Vogel. "China: To Float or Not To Float? (D)- Bank of America's Strategic Investment in China Construction Bank." Harvard Business School Case 706-031, March 2006. (Revised November 2006.)