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- All HBS Web
(1,028)
- News (278)
- Research (531)
- Events (1)
- Multimedia (1)
- Faculty Publications (127)
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- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving... View Details
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
their organizations merely sell the products and services they have rather than develop new offerings based on evolving customer needs and desires. Interestingly, only 55... View Details
- November 1990 (Revised February 1991)
- Case
L. William Seidman and the Resolution Trust Corp.
Keywords: Business and Government Relations; Organizational Design; Public Administration Industry; Public Administration Industry
Vietor, Richard H.K. "L. William Seidman and the Resolution Trust Corp." Harvard Business School Case 391-098, November 1990. (Revised February 1991.)
- August 2000
- Case
Project ACHIEVE - January 2000
By: H. Kent Bowen and Elizabeth Kind
Education services target public schools to assist the school with technology and services that will improve their communication with students, parents, and the community. There is also the goal of increasing scores of measured learning. How does a small company do... View Details
Keywords: Information Technology; Service Delivery; Learning; Interactive Communication; Measurement and Metrics; Performance Consistency; Business and Community Relations; Expansion; Technology Adoption; Education Industry
Bowen, H. Kent, and Elizabeth Kind. "Project ACHIEVE - January 2000." Harvard Business School Case 601-044, August 2000.
- 31 Aug 2020
- Research & Ideas
State and Local Governments Peer Into the Pandemic Abyss
government budgets—even as demand for public services peaks. Many predict that losses in the next fiscal year will be even worse because persistent record-high unemployment will significantly impact income... View Details
Keywords: by Kristen Senz
- 11 Nov 2020
- Research & Ideas
How Hackathons Help Decide Platform Winners and Losers
public clearinghouse for information about hackathons around the world, including participants, prize winners, and sponsors. They then combined that with data from GitHub, an online View Details
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
at-home services or take-home medications under the close supervision of a treatment professional. Many are taking advantage of the easing of telehealth restrictions to expand access and deliver View Details
- 20 Mar 2000
- Research & Ideas
Incubators: The New Venture Capitalists?
kicking off a panel discussion at Cyberposium 2000. "But I think it's fair to characterize the incubator space as rather a sleepy one." Until now, that is. Once largely the domain of universities and View Details
Keywords: by Kenneth Liss
- 29 May 2020
- Op-Ed
How Leaders Are Fighting Food Insecurity on Three Continents
dedicated their careers to unlocking the potential of agriculture in Africa and are engaged in a range of coronavirus responses. They see COVID-19 as a wake-up call. “Many global experts have underscored that this pandemic is a 12-18... View Details
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
and laundry products aimed at men, examples of identity-based labeling—or “identity appeals”—abound in advertising and marketing. Five studies show when and why they backfire.... View Details
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
self-compacting solution to keep streets clean. Last year, however, the Massachusetts-based company’s CEO shared plans to change its business model from selling a product—waste and recycling stations—to selling a subscription-based View Details
- 28 May 2019
- Research & Ideas
Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets
You need checks and balances. The trust we have in our system—we shouldn’t weaken it. That actually will end up hurting us. About the Author Martha Lagace is a writer based in the Boston area. [Image: guvendemir] View Details
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
corporate leaders speaking out on social and environmental policy issues not directly related to their core business. In the first study of this phenomenon, we investigate how CEO activism can influence... View Details
Keywords: Sean Silverthorne
- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
healthy workers, benefit their reputations, and engender greater consumer and employee loyalty. Healthy communities also have more money to spend on non health care products View Details
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
Here are key requirements to ask of any service provider offering to certify your work setting as a healthy building. These best practices apply for employers, employees, and customers alike. Our research... View Details
- 07 Aug 2017
- Research & Ideas
'Be Yourself (Within Reason)' and Other Job Search Survival Tips
kept getting longer, and I finally realized I might be able to do a service by putting all this information into one package. Silverthorne: Is the academic job market for accounting PhDs a difficult field to... View Details
- 06 Dec 2010
- Sharpening Your Skills
Sharpening Your Skills: Doing Business in Emerging Markets
area, where strategy is set, core product and process technology are maintained, and a critical mass of sophisticated production and service... View Details
- May 2011 (Revised March 2013)
- Supplement
Marshall & Gordon: Designing an Effective Compensation System (B)
By: Heidi K. Gardner and Kerry Herman
CEO Kelly Browne wrestles with the design and roll-out of a new compensation system to promote the collaboration necessary for supporting her firm's new strategy. Marshall Gordon International, a global public relations (PR) firm, has recently expanded its service... View Details
Keywords: Globalization; Executive Compensation; Management; Organizational Culture; Performance; Groups and Teams; Behavior; Corporate Strategy; System
Gardner, Heidi K., and Kerry Herman. "Marshall & Gordon: Designing an Effective Compensation System (B)." Harvard Business School Supplement 411-099, May 2011. (Revised March 2013.)
- 29 Jun 2017
- Research & Ideas
Why Uber Is Worth Saving and How To Do It
was providing rides in 311 cities and 58 countries, and the startup’s reported valuation was estimated at about $70 billion in 2017. Consumers raved so much about the service... View Details
- 29 Aug 2011
- Research & Ideas
Decoding Insider Information and Other Secrets of Old School Chums
An old adage says that it's not what you know, it's whom you know. But outsiders can take heart: even for those who don't belong to a high-power social network, there's power in simply keeping track of who went to school with whom. Associate Professors Lauren H. Cohen... View Details