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  • May 2017
  • Case

Pho Hoa Dorchester

By: Leonard A. Schlesinger, Michael Raiche and Roger Zhu
Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder/owner has scaled down his involvement in the day-to-day operations, leading to a number of... View Details
Keywords: Pho Hoa; Tam Le; Small Business; Restaurants; Dorchester; Business Growth and Maturation; Business Organization; Family Business; Change Management; Transition; Diasporas; Cash Flow; Food; Employment; Wages; Working Conditions; Leading Change; Business Processes; Organizational Culture; Organizational Change and Adaptation; Organizational Structure; Ownership Stake; Franchise Ownership; Family and Family Relationships; Food and Beverage Industry; Viet Nam; Massachusetts; Boston; Eastern United States
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  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

in the creation and distribution of goods and services, becoming a more significant employer in the process. How about employment? Will a post-capitalist society create or destroy jobs? For example, Airbnb now lists on its site more than... View Details
Keywords: by James Heskett; Service
  • 09 Mar 2009
  • Research & Ideas

How to Revive Health-Care Innovation

knitting all these pieces together will require a much higher degree of integration than has been the norm in the health-care industry. Difficult though it will be, these providers need to disrupt themselves. Employers will need to play a... View Details
Keywords: by Clayton M. Christensen, Jerome H. Grossman, M.D. M.D. & Jason Hwang; Health
  • 24 Apr 2007
  • First Look

First Look: April 24, 2007

Millennium" (Case 299-084) Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207105 Fabindia Overseas Pvt. Ltd Harvard Business School Case 807-113 Fabindia is a for-profit Indian retail company with the stated mission of providing... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

laboratory to study coach-team matching effects. Clear-cut measures of team performance and precise employment records are publicly available, and the set of teams vying for coaches’ services is comparatively small. Controlling for coach... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 02 Feb 2016
  • First Look

February 2, 2016

https://cb.hbsp.harvard.edu/cbmp/product/616012-PDF-ENG Harvard Business School Case 616-013 Aspiring Minds By 2015, India-based employment assessment and certification provider Aspiring Minds had helped facilitate over 300,000 job... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2018
  • First Look

First Look at New Research, March 27, 2018

and Hiring By: Stanton, Christopher T., and Catherine Thomas Abstract—New employers in a global online labor market are less likely to hire and, when they do, pay higher hourly wages than employers with... View Details
Keywords: Sean Silverthorne
  • March 2019 (Revised June 2019)
  • Supplement

Gender and Free Speech at Google (C)

By: Nien-hê Hsieh and Sarah Mehta
This case reveals Google’s response to a list of employee demands aiming to combat sexual misconduct in the workplace. This case should accompany the (A) and (B) cases, “Gender and Free Speech at Google” (318-085) and (319-085). View Details
Keywords: Free Speech; Ethnicity; Gender; Race; Employees; Employee Relationship Management; Recruitment; Labor; Employment; Lawsuits and Litigation; Technology Industry; United States; California
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  • November 2015
  • Case

Upwork: Reimagining the Future of Work

By: Feng Zhu, Rory McDonald, Marco Iansiti and Aaron Smith
Upwork, the world's largest freelance talent platform, was the result of a merger between the two leading online freelancing companies in 2014, Elance and oDesk. After the merger, the company operated as Elance-oDesk and continued to manage two online... View Details
Keywords: Platforms; Employment; Digital Platforms; Market Transactions; Business Processes; Information Technology; Internet and the Web; Job Search
Related
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

employer-based insurance will return Amitabh Chandra: More demand for insurance exchanges Recessions and pandemics create job losses that highlight the problems of tying health insurance to employment. Cleaving insurance from employment... View Details
Keywords: by Danielle Kost
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

"Bridge" program, a comprehensive approach to helping employees find new employment opportunities and to replacing jobs in communities where Nokia had been a major employer. The case challenges students to make decisions such as... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

relatively informative about ability but are difficult to influence through managerial effort, may have the unintended consequence of generating inefficiencies in firms' employment contracts. Companies and the Customers Who Hate Them... View Details
Keywords: Martha Lagace
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

greatest asset—themselves. Also, broadens their understanding of how salespeople sell products and services. Before class, students are asked to interview a potential employer and to develop a preliminary sales pitch. Once in class,... View Details
Keywords: Sean Silverthorne
  • 08 Mar 2011
  • First Look

First Look: March 8

employment history includes experience in investment banking, auditing, or private equity/venture capital. On average, we find that former auditors are significantly more likely to impair goodwill. However, further investigation reveals... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207099 Pitch Yourself! Harvard Business School Exercise 508-039 Helps students develop an elevator pitch for their most important asset—themselves. Before class students are asked to interview a potential... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2023
  • Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

likely to leave?” Yet, at the same time, Polzer notes that people analytics could also be used in more worrisome ways, raising concerns about employers that monitor every keystroke in an attempt to control and micromanage employee... View Details
Keywords: by Ben Rand
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

Diego, also found that how employers frame bonuses played a big role in their effectiveness. In the study, teachers who received bonuses at the beginning of the school year—money they had to return if they didn’t meet achievement... View Details
Keywords: by Danielle Kost
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

unionized, it paid well, offered benefits, and was secure. But manufacturing employment has steadily declined, from about 25% of the U.S. labor force in 1970 to less than 10% today. Now a decent living entails more than a generous wage;... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

was U.S.-owned, it had a history of stable lifetime employment and a union that enjoyed close relations with management. However, when the plant's first U.S. manager instigated downsizing to enhance returns—even though the plant was... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

notion underlying permanent employment actually is a good one. It is taken to the extreme in Japan. What we are soon to discover in the United States—if we haven't already discovered it—is that having employees move rapidly from company... View Details
Keywords: by Martha Lagace & Hilah Geer

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