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Show Results For
- All HBS Web
(4,541)
- People (11)
- News (1,070)
- Research (2,672)
- Events (11)
- Multimedia (20)
- Faculty Publications (1,258)
- Program
Driving Digital Strategy
AI. We will challenge existing paradigms and develop a deep understanding of how technology impacts business strategy, operations, and leadership. We aim to ignite your entrepreneurial spirit and empower you to exploit the potential of technology to build your View Details
- September–October 2015
- Article
Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces
By: Jesse Shore, Ethan Bernstein and David Lazer
Using data from a novel laboratory experiment on complex problem solving in which we varied the structure of 16-person networks, we investigate how an organization's network structure shapes performance of problem-solving tasks. Problem solving, we argue, involves both... View Details
Keywords: Networks; Experiments; Clustering; Problem Solving; Exploration And Exploitation; Knowledge; Search; Collaboration; Collaboration Structures; Transparency; Communication; Communication Technology; Information; Knowledge Use and Leverage; Organizational Design; Organizational Structure; Performance Effectiveness; Theory; Information Industry; Information Technology Industry; Public Administration Industry; Technology Industry; Service Industry
Shore, Jesse, Ethan Bernstein, and David Lazer. "Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces." Organization Science 26, no. 5 (September–October 2015): 1432–1446. (Won 2014 INGRoup Outstanding Paper Award.)
- 26 Sep 2019
- Research & Ideas
What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?
those questions to refugees, many said they simply wanted something to do with their hands. While aid organizations provide food and some basic supplies, the Rohingya lack permits to work outside the camps.... View Details
Keywords: by Danielle Kost
- Web
Value-Based Health Care - Institute For Strategy And Competitiveness
Professor Kaplan teaches how time-driven activity-based costing is used in health care delivery organizations around the world. Length: 28 min. See All Media Videos Key Stakeholders Providers Stay... View Details
- Research Summary
Research Summary
By: Leslie A. Perlow
There has been tremendous change in the workplace — ubiquitous technology, 24/7 globalization, hyper-efficiency and now significant changes in work location. Professor Perlow’s research explores the implications for the ways we work and live, and what we can do to... View Details
- 2010
- Chapter
The Many Faces of Nonprofit Accountability
By: Alnoor Ebrahim
Calls for greater accountability are not new. Leaders of organizations, be they nonprofit, business, or government, face a constant stream of demands from various constituents demanding accountable behavior. But what does it mean to be accountable? By and large,... View Details
Keywords: Crime and Corruption; Corporate Accountability; Governing Rules, Regulations, and Reforms; Taxation; Leadership; Management; Nonprofit Organizations; Behavior; Trust
Ebrahim, Alnoor. "The Many Faces of Nonprofit Accountability." Chap. 4 in The Jossey-Bass Handbook of Nonprofit Leadership and Management. 3rd ed. Edited by David O. Renz, 110–121. San Francisco: Jossey-Bass, 2010.
- 05 Mar 2015
- News
Marketing to millennials
- May 2003
- Supplement
ZARA: Fast Fashion Video
Presents roundtable discussions and vignettes introducing the company and providing an inside view of the four stages of ZARA's business system, including design, sourcing and manufacturing, distribution, and retailing. View Details
Ghemawat, Pankaj. "ZARA: Fast Fashion Video." Harvard Business School Video Supplement 703-901, May 2003.
- 16 Sep 2013
- Research & Ideas
Earnings Calls That Get Lost in Translation
find that investors have lower confidence about the information being disclosed” The reason is easy to understand. The conference call is designed to provide context to the many figures included in financial reports, yet when the... View Details
Keywords: by Dina Gerdeman
- Web
Social Enterprise | Harvard Business School
and paths for social entrepreneurship. Alumni Engagement Connect to a powerful global network of social impact leaders through events, interest groups, and local alumni clubs. For Organizations Build your organization’s social impact by... View Details
- 23 Mar 2020
- News
Product Disasters Can Be Fertile Ground for Innovation
- November 2012
- Case
Occupy Wall Street
By: Rakesh Khurana and Eric Baldwin
This case examines the Occupy Wall Street movement, which emerged in late 2011 in response to the fallout from the global financial crisis of 2008 and the economic downturn that followed. Occupy Wall Street was born out of a sense of frustration with both a global... View Details
- 05 Jul 2006
- Working Paper Summaries
Bankers, Industrialists, and Their Cliques: Elite Networks in Mexico and Brazil During Early Industrialization
- 2017
- Working Paper
Seeking to Belong: How the Words of Internal and External Beneficiaries Influence Performance
By: Paul Green, Francesca Gino and Bradley R. Staats
In this paper, we examine how connecting to beneficiaries of one’s work increases performance and argue that beneficiaries internal to an organization (i.e., one’s own colleagues) can serve as an important source of motivation, even in jobs that—on the surface—may seem... View Details
Keywords: Prosocial Motivation; Belongingness; Motivation; Job Design; Field Experiment; Motivation and Incentives; Strategy; Job Design and Levels
Green, Paul, Francesca Gino, and Bradley R. Staats. "Seeking to Belong: How the Words of Internal and External Beneficiaries Influence Performance." Harvard Business School Working Paper, No. 17-073, February 2017.
- February 1997 (Revised April 1998)
- Case
first direct (A)
Describes the operations and strategy of the world's largest, fastest growing branchless bank. Using a person-to-person interface over conventional phone lines, First Direct provides standard banking and related financial products to nearly 700,000 customers throughout... View Details
Keywords: Service Delivery; Customer Satisfaction; Banks and Banking; Innovation and Invention; Banking Industry; United Kingdom
Rayport, Jeffrey F., and Dickson Louie. "first direct (A)." Harvard Business School Case 897-079, February 1997. (Revised April 1998.)
- August 2012
- Case
ARISE: A Destination-for-a-Day Spa
By: Michael Beer and Lynda St. Clair
A new Dallas-based health and beauty spa aims to use a highly distinctive human resource system as the foundation of its competitive strategy. By encouraging employees to act as "personal wellness coaches" (PWCs) with high commitment and broad responsibilities, the... View Details
Keywords: Compensation and Benefits; Motivation and Incentives; Organizational Design; Organizational Culture; Service Delivery; Competitive Strategy; Innovation Strategy; Health Industry; Entertainment and Recreation Industry; Service Industry; Texas
Beer, Michael, and Lynda St. Clair. "ARISE: A Destination-for-a-Day Spa." Harvard Business School Brief Case 913-521, August 2012.
- 25 May 2021
- Blog Post
The Surprising Power of Nostalgia at Work
example, organizations could hold monthly game nights, potluck dinners, movie screenings, book clubs, or other events that provide employees the opportunity to form meaningful social memories shared with... View Details
Keywords: All Industries
- Fall 2018
- Article
What Problems Will You Solve with Blockchain?: Before Jumping on the Bandwagon, Companies Need to Carefully Consider how Ledger Technologies Fit into their Overall Strategy
By: Teppo Felin and Karim R. Lakhani
Distributed ledger technologies — collectively known as blockchain — have burst onto the business scene, accompanied by a significant amount of hype.They are widely expected to disrupt existing industries and lead to the creation of new types of companies. Some of the... View Details
Felin, Teppo, and Karim R. Lakhani. "What Problems Will You Solve with Blockchain? Before Jumping on the Bandwagon, Companies Need to Carefully Consider how Ledger Technologies Fit into their Overall Strategy." Reprint 60115. MIT Sloan Management Review 60, no. 1 (Fall 2018).
- 11 Mar 2008
- First Look
First Look: March 11, 2008
executives during the initial stages of implementing the new strategy. Our analysis demonstrates that this firm's balanced scorecard contained useful and timely information for distinguishing between these alternatives. These results View Details
Keywords: Martha Lagace
- 20 Jul 2009
- Research & Ideas
Markets or Communities? The Best Ways to Manage Outside Innovation
using market incentives (Apple's program to draw independent developers to its iPhone/iTouch platform.) We asked Lakhani to discuss in more detail the strategic options available to managing outside innovation. Sean Silverthorne: View Details