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Publications

Publications

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  • All HBS Web  (3,192)
    • People  (5)
    • News  (552)
    • Research  (2,178)
    • Events  (9)
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Show Results For

  • All HBS Web  (3,192)
    • People  (5)
    • News  (552)
    • Research  (2,178)
    • Events  (9)
    • Multimedia  (3)
  • Faculty Publications  (1,162)
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  • Web

Accounting & Management - Faculty & Research

structured? How to clearly define roles and responsibilities? Which processes help the board function most effectively? What norms foster the right dynamics and culture? We draw on research, boardroom case studies, and our experience at... View Details
  • Program

Senior Executive Leadership Program—China

your business as a whole—to look outward and craft local, regional, and global strategies and to look inward and lead organizational changes that create value and drive performance. Developing these skills on the job can take years—but this program speeds the View Details
  • 11 Jan 2019
  • Blog Post

The ABCs of Recruiting at HBS

EC? RC? Aldrich? What’s an Aldrich? Every organization has their own acronyms and jargon and HBS is no exception. Here are some of the terms used at HBS that relate to on-campus company recruiting. Hopefully, you will have an even better... View Details
  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

collaboration are essential, but they happen in fluid arrangements, rather than in static teams. Read the Book Excerpt In her new book, Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy, Edmondson says that... View Details
Keywords: by Maggie Starvish
  • December 2010
  • Article

Acquisitions as Exaptation: The Legacy of Founding Institutions in the U.S. Commercial Banking Industry

By: Christopher Marquis and Zhi Huang
This study focuses on the imprinting of institutional environments, particularly how founding institutions impact intra-organizational capabilities and how such imprints may have different external manifestations in subsequent historical eras. We introduce the concept... View Details
Keywords: Mergers and Acquisitions; Commercial Banking; Organizations; Theory; Policy; Government and Politics; Management Practices and Processes; Strategy; Competency and Skills; United States
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Marquis, Christopher, and Zhi Huang. "Acquisitions as Exaptation: The Legacy of Founding Institutions in the U.S. Commercial Banking Industry." Academy of Management Journal 53, no. 6 (December 2010): 1441–1473.
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

Learning promotes performance—is there any argument? Without learning, organizations, teams, and managers are stuck in yesterday's world. In fact, says Harvard Business School professor Amy Edmondson, there are built-in tensions between learning and performance, which... View Details
Keywords: by Sarah Jane Gilbert
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

designed to boost responsibility, yet corporate misconduct has persisted—and in many ways worsened, often to the tune of billions of dollars in losses. Perhaps that’s because organizations are still failing to recognize that misconduct is... View Details
Keywords: by Dina Gerdeman
  • April 2017
  • Case

The Future of Patent Examination at the USPTO

By: Prithwiraj Choudhury, Tarun Khanna and Sarah Mehta
The U.S. Patent and Trademark Office (USPTO) is the federal government agency responsible for evaluating and granting patents and trademarks. In 2015, the USPTO employed approximately 8,000 patent examiners who granted nearly 300,000 patents to inventors. As of April... View Details
Keywords: Machine Learning; Telework; Collaborating With Unions; Human Resources; Recruitment; Retention; Intellectual Property; Copyright; Patents; Trademarks; Knowledge Sharing; Technology Adoption; Organizational Change and Adaptation; Performance Productivity; Performance Improvement; District of Columbia
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Choudhury, Prithwiraj, Tarun Khanna, and Sarah Mehta. "The Future of Patent Examination at the USPTO." Harvard Business School Case 617-027, April 2017.
  • 19 Apr 2017
  • News

This company trusts its employees so much it has a “no limits” expense policy

  • 2014
  • Book

The Power of Noticing: What the Best Leaders See

By: Max Bazerman
This book will examine the common failure to notice critical information due to bounded awareness. The book will document a decade of research showing that even successful people fail to notice the absence of critical and readily available information in their... View Details
Keywords: Interpersonal Communication; Judgments; Negotiation; Negotiation Process; Relationships
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Bazerman, Max. The Power of Noticing: What the Best Leaders See. New York: Simon & Schuster, 2014.
  • Article

Turnkey or Tailored? Relational Pluralism, Institutional Complexity, and the Organizational Adoption of More or Less Customized Practices

By: Ryan Raffaelli and Mary Ann Glynn
We examine how the organizational adoption of new practices is influenced by relational pluralism, i.e., an organization's multiple ties to actors inside and outside its industry. We theorize that institutional mechanisms of practice diffusion underlying relational... View Details
Keywords: Networks; Corporate Social Responsibility and Impact; Business Processes; Adoption; Customization and Personalization
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Raffaelli, Ryan, and Mary Ann Glynn. "Turnkey or Tailored? Relational Pluralism, Institutional Complexity, and the Organizational Adoption of More or Less Customized Practices." Academy of Management Journal 57, no. 2 (April 2014): 541–562.
  • June 2004
  • Case

AT&T's Transmission Systems Business Unit (A)

By: Rogelio Oliva, Elizabeth Keating and James Quinn
The newly appointed director of the project dedicated to reducing product development time for AT&T's Transmission Systems Business Unit (TSBU) is trying to decide how best to sustain the momentum of its Achieving Process Excellence (APEX) teams. During the past three... View Details
Keywords: Quality; Groups and Teams; Performance Improvement; Business Processes; Product Development; Telecommunications Industry
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Oliva, Rogelio, Elizabeth Keating, and James Quinn. "AT&T's Transmission Systems Business Unit (A)." Harvard Business School Case 604-098, June 2004.

    Revolutionizing Innovation: Users, Communities, and Open Innovation

    The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process that emphasizes users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation... View Details

    • 2007
    • Working Paper

    Innovation through Global Collaboration: A New Source of Competitive Advantage

    By: Alan MacCormack, Theodore Forbath, Peter Brooks and Patrick Kalaher
    Many recent studies highlight the need to rethink the way we manage innovation. Traditional approaches, based on the assumption that the creation and pursuit of new ideas is best accomplished by a centralized and collocated R&D team, are rapidly becoming outdated.... View Details
    Keywords: Collaborative Innovation and Invention; Groups and Teams; Research and Development; Performance Improvement; Management Practices and Processes; Partners and Partnerships; Competency and Skills; Framework; Competitive Advantage; Global Strategy; Opportunities; Cost
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    MacCormack, Alan, Theodore Forbath, Peter Brooks, and Patrick Kalaher. "Innovation through Global Collaboration: A New Source of Competitive Advantage." Harvard Business School Working Paper, No. 07-079, July 2007. (revised August 2007.)
    • 10 Dec 2021
    • News

    New NYC Law Restricts Hiring Based on Artificial Intelligence

    • 01 Mar 2013
    • Working Paper Summaries

    Hurry Up and Wait: Differential Impacts of Congestion, Bottleneck Pressure, and Predictability on Patient Length of Stay

    Keywords: by Jaeker Berry Jillian & Anita L. Tucker; Health
    • February 2008 (Revised April 2009)
    • Case

    Citigroup: Re-Branding in 2007 (A)

    By: Rohit Deshpandé and Carin-Isabel Knoop
    With its history of growth through acquisition, Citigroup has a conglomeration of sub-brands that need to be integrated and rationalized. Ajay Banga, CEO of Citi's Global Consumer Group International, chairs a task force to work through the process of re-branding the... View Details
    Keywords: Mergers and Acquisitions; Business Conglomerates; Customer Focus and Relationships; Globalization; Growth Management; Brands and Branding; Organizational Culture; Competitive Strategy; Financial Services Industry
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    Deshpandé, Rohit, and Carin-Isabel Knoop. "Citigroup: Re-Branding in 2007 (A)." Harvard Business School Case 508-010, February 2008. (Revised April 2009.)
    • Web

    Technology & Operations Management - Faculty & Research

    Supply Chains By: Yanhua Bird, Jodi L. Short and Michael W. Toffel Social movement pressures can lead organizations to concede and improve social performance to avoid disruption costs, but we theorize that such responses evoke concession... View Details
    • 14 Dec 2018
    • Blog Post

    The ABCs of Recruiting at HBS

    EC? RC? Aldrich? What’s an Aldrich? Every organization has their own acronyms and jargon and HBS is no exception. If you are new to recruiting at HBS let us provide an HBS to English dictionary to get you acclimated to terms you’ll see on... View Details
    Keywords: All Industries
    • 21 Nov 2023
    • Op-Ed

    The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?

    In my recently published book Deeply Responsible Business, I write about business leaders since the 19th century who have acted responsibly, often by putting the welfare of their communities above the idea of maximizing profits. I make a sharp distinction between... View Details
    Keywords: by Geoffrey Jones; Beauty & Cosmetics
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