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    Channing Spencer

    Channing Spencer is a Doctoral Candidate in the Organizational Behavior program jointly offered by Harvard Business School and the Department of Sociology at Harvard. She is also an affiliate of the Institute for Quantitative Social Science (IQSS).
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    • June 2018
    • Teaching Note

    Zurich Insurance

    By: Boris Groysberg, David Lane and Joni Coughlin
    This teaching note addresses six cases in the Zurich Insurance series, the overview case (HBS No. 417-035) and five cases focused on particular change efforts (HBS Nos. 417-036 through 417-040).
    Zurich Insurance was undergoing organizational change after... View Details
    Keywords: Managing Change; Organizational Behavior; Diversity Management; Organizational Architecture; Recruiting; Succession Planning; Management; Organizational Culture; Organizational Change and Adaptation; Leading Change; Human Capital; Human Resources; Insurance; Leadership; Diversity; Organizational Structure; Recruitment; Leadership Development; Management Succession; Insurance Industry
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    • 02 Apr 2019
    • First Look

    New Research and Ideas, April 2, 2019

    is that women’s thin representation at senior levels remains in place. We conclude by highlighting contributions to work-family, workplace inequality, and systems-psychodynamic theory. Publisher's link:... View Details
    Keywords: Dina Gerdeman
    • 25 Sep 2018
    • First Look

    New Research and Ideas, September 25, 2018

    companies, the companies that hire them, the types of problems that economists are currently working on, and the areas of academic research that have emerged in relation to these problems. Download working... View Details
    Keywords: Dina Gerdeman
    • 2022
    • Article

    Pills in a World of Activism and ESG

    By: Guhan Subramanian and Caley Petrucci
    Easterbrook and Fischel’s The Economic Structure of Corporate Law advances their now famous passivity thesis, which posits that managers should remain passive in the face of an unsolicited tender offer for the company’s shares. Consistent with the broader... View Details
    Keywords: Investment Activism; Governance Controls; Business and Shareholder Relations
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    • September 2013 (Revised June 2017)
    • Supplement

    IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners

    By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
    IBM's Corporate Citizenship office created an innovation in public education through a business-school partnership for widespread replication and diffusion. In 2012, while P-TECH (Pathways in Technology Early College High School) was still in its first year operating,... View Details
    Keywords: Social Enterprise; Partnerships; Innovation; Entrepreneurship; Organizational Change and Adaptation; Leadership; Partners and Partnerships; Social Entrepreneurship; Education; Business and Community Relations; Innovation and Invention; Growth Management; Chicago; Idaho
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    • 14 Sep 2020
    • Research & Ideas

    You're Right! You Are Working Longer and Attending More Meetings

    Work-from-home employees whose days seem longer, with more meetings and emails than ever before, may find a new Harvard Business School study validating. An analysis of the emails and meetings of 3.1 million... View Details
    Keywords: by Danielle Kost
    • 18 Dec 2018
    • First Look

    New Research and Ideas, December 18, 2018

    benign envy in addition to decreasing their perceptions of the entrepreneur’s hubristic pride (i.e., arrogance) while increasing their perceptions of the entrepreneur’s authentic pride (i.e., confidence). These findings align with previous work on the social-functional... View Details
    Keywords: Dina Gerdeman
    • November 2005 (Revised December 2005)
    • Case

    County Department of Public Health: Organizing for Emergency Preparedness and Response

    By: Lynda M. Applegate, Ajay Vinze and Minu Ipe
    The anthrax attacks of 2001 exposed serious inadequacies in the response of the U.S. public health system to meet such grave threats. The public health infrastructure required rebuilding to respond to any type of large-scale health emergency. The Public Health... View Details
    Keywords: Information Technology; Change Management; Crisis Management; Health Care and Treatment; Infrastructure; Public Administration Industry; Health Industry; United States
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    • 07 May 2020
    • Research & Ideas

    The One Good Thing Caused by COVID-19: Innovation

    people confined in their homes across the world. A key question many managers face now is how much and in what form to invest in risk-mitigating technologies and corresponding... View Details
    Keywords: by Hong Luo and Alberto Galasso
    • October 2015 (Revised November 2024)
    • Case

    A Challenger's Strategy: Pinar Abay at ING Bank Turkey

    By: Paul Healy, Gautam Mukunda and Esel Çekin
    In 2013, Pinar Abay was appointed as the CEO of ING Bank Turkey. At 34, she was the youngest bank CEO in Turkey's history. Her appointment raised eyebrows because of her youth and because her career at McKinsey had given her no day-to-day bank management experience.... View Details
    Keywords: Challenger's Strategy; Culture; Innovation; Performance Management; Talent Acquisition; Differentiation; Growth; Emerging Country; Banking; Digital Banking; Alternative Channels; Leadership; Change Management; Talent and Talent Management; Organizational Culture; Emerging Markets; Transformation; Banks and Banking; Innovation and Invention; Growth and Development Strategy; Banking Industry; Turkey
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    • March 2019
    • Case

    Investing in the Future: Corning Inc. and the Alternative School for Math and Science

    By: Derek van Bever and Miho Kubagawa
    In early 2017, Kim Frock (MBA 1987), founder and administrative head of school for the Alternative School for Math and Science (ASMS) in Corning, New York, is beginning to think through the issue of leadership succession at the school. Founded in close partnership with... View Details
    Keywords: Middle School Education; Leadership; Management Succession; Partners and Partnerships; Business and Community Relations
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    • 21 May 2014
    • Working Paper Summaries

    The Role of the Corporation in Society: An Alternative View and Opportunities for Future Research

    Keywords: by George Serafeim
    • March 2023
    • Supplement

    Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (B)

    By: Linda A. Hill and Emily Tedards
    In 2018, Ana Owczarzak was appointed to lead Google Ads' new innovation and accelerator team - the Sales Acceleration and Innovation Labs (SAIL). The purpose of SAIL was to offer testing and incubation services for individuals within Google Ads who were developing new... View Details
    Keywords: Innovation Leadership; Organizational Culture; Technology Industry; Information Technology Industry; Advertising Industry; United States
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    • October 1997 (Revised September 2003)
    • Case

    Eli Lilly and Company: Drug Development Strategy (A)

    By: Stefan H. Thomke, Ashok Nimgade and Paul Pospisil
    Describes how Eli Lilly and Co. tries to accelerate its new drug development process with the aid of "combinatorial chemistry"--a rapidly emerging and revolutionary approach to preclinical drug discovery. The product manager of a potential blockbuster migraine drug... View Details
    Keywords: Chemicals; Finance; Innovation and Invention; Time Management; Markets; Product Development; Organizations; Business Processes; Problems and Challenges; Business and Stakeholder Relations; Competition; Pharmaceutical Industry
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    • 10 Jul 2018
    • First Look

    New Research and Ideas, July 10, 2018

    increased by 9.4% following the first managerial change. Our results highlight the important complementarities between incentives and management practices, especially in developing countries. A... View Details
    Keywords: Dina Gerdeman
    • Web

    Operational Effectiveness vs. Strategy - Institute For Strategy And Competitiveness

    standing still. Operational Effectiveness: Too Much of a Good Thing? Total quality management. Benchmarking. Time-based competition. Reengineering. Change management. The quest for productivity, quality, and speed has spawned a remarkable... View Details
    • 08 Jan 2019
    • First Look

    New Research and Ideas, January 8, 2019

    November 20, 2018 Journal of the American College of Cardiology Operational Efficiency and Effective Management in the Catheterization Laboratory By: Reed, Grant W., Michael L. Tushman, View Details
    Keywords: Dina Gerdeman
    • 23 Jun 2003
    • Research & Ideas

    Psychology, Pathology, and the CEO

    financial and strategic decision making. But along the way, I also noted another important aspect of this leadership task, a related line of effort that seemed to go largely unnoticed View Details
    Keywords: by Rosabeth Moss Kanter
    • 16 Oct 2018
    • First Look

    New Research and Ideas, October 16, 2018

    Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 5 Complementarity By: Baldwin, Carliss Y. Abstract—The purpose of this chapter is to relate the theory of task networks and technology set... View Details
    Keywords: Dina Gerdeman