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  • Research Summary

Learning Organizations

David A. Garvin is studying how companies pursue improvement and change through efforts to stimulate organizational learning. He has found the following activities to be common in learning organizations: intelligence gathering; experimentation; learning from... View Details

  • April 2010 (Revised May 2011)
  • Case

Emerging Nokia?

By: Juan Alcacer, Tarun Khanna, Mary Furey and Rakeen Mabud
By late 2009, Nokia was grappling with the decision of whether to recover its leading position in the high-profit developed markets, where they were losing market share to the likes of Apple and Samsung, or defend its market leadership in the low-margin, high-volume... View Details
Keywords: Innovation and Invention; Emerging Markets; Industry Structures; Competitive Advantage; Corporate Strategy; Telecommunications Industry; Finland
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  • October 2009 (Revised December 2010)
  • Case

GE Money Bank: The M-Budget Card Initiative

By: Michael L. Tushman, Sebastian Raisch and Christian Welling
The M-Budget Card case study is about mastering the challenges of an exploratory strategic initiative in a context marked by time pressure and frequent change. M-Budget was the first of a series of highly successful projects that established GE Money Bank as a leader... View Details
Keywords: Corporate Entrepreneurship; Credit Cards; Leading Change; Product Launch; Product Development; Groups and Teams; Banking Industry; Switzerland
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  • September 2010
  • Case

Quanta Research Institute: Rainforest or Hothouse?

By: Willy C. Shih, Jyun-Cheng Wang and Ho Howard Yu
Barry Lam, the CEO and founder of Quanta Computer (the largest notebook computer manufacturer worldwide), has recognized for many years that he had to transform the company to decrease its dependence on producing commodity hardware for other global brands and move the... View Details
Keywords: Change Management; Leading Change; Growth and Development Strategy; Product Development; Organizational Change and Adaptation; Research and Development; Computer Industry; Taiwan
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  • Web

Marketing - Faculty & Research

Marketing helps a firm in creating value by better understanding the needs of its customers and providing them with innovative products and services. This value is communicated through a variety of channels as well as through the firm's... View Details
  • Web

Accounting & Management - Faculty & Research

development. Keywords: AI and Machine Learning ; Venture Capital ; Innovation Leadership ; Technological Innovation ; Technology Industry ; United States Citation Educators... View Details
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

George Serafeim Abstract—We examine if, and under what conditions, disclosure of sustainability information identified as investor relevant by market-driven innovations in accounting standard setting is associated with stock prices... View Details
Keywords: Carmen Nobel
  • 18 Jul 2024
  • Blog Post

Harvard Business School Announces Its 2024-2025 Blavatnik Fellows

alumni and Harvard-affiliated postdoctoral researchers the opportunity to advance new ventures around promising life science technologies and develop their leadership talents during a 12-month fellowship year. Fellows work closely with... View Details

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 14 Dec 2021
    • Op-Ed

    To Change Your Company's Culture, Don't Start by Trying to Change the Culture

    Culture change is probably on your leadership agenda. You may want (or feel forced) to create a post-pandemic culture, or become more collaborative, innovative, or aggressive. But most companies fail in this because they try to change... View Details
    Keywords: by Michael Beer
    • April 2025
    • Supplement

    Joe Mazzulla and the Boston Celtics (B)

    By: Linda A. Hill, James I. Cash and Lydia Begag
    This case is a supplement to “Joe Mazzulla and the Boston Celtics” (A) and is set against the backdrop of the 2024 NBA Finals. It describes the impact of Mazzulla’s decision to rally his team with an aggressive “go for the kill” mindset instead of choosing language... View Details
    Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Innovation and Invention; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leadership; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States
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    • June 2020
    • Case

    RBC: Transforming Transformation (A)

    By: Ethan Bernstein, Francesca Gino and Aldo Sesia
    In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
    Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
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    • Web

    Organizational Behavior - Faculty & Research

    strategic visit to Asia to deepen regional understanding and global alignment across the business. Keywords: Innovation Leadership ; Technological Innovation ; View Details
    • Web

    Social Progress Index - Institute For Strategy And Competitiveness

    HBS ISC Research Areas Research Areas Antitrust & Competition Policy CEO Leadership Environmental Quality Innovation & Innovative Capacity Philanthropy Social Progress Index... View Details
    • 18 Jul 2017
    • First Look

    First Look at New Research and Ideas, July 18, 2017

    instant photography. Under the leadership of its mercurial founder Edwin Land, the company regularly released new instant cameras and films, often without any market research. Land created a culture of View Details
    Keywords: Sean Silverthorne
    • 23 Oct 2013
    • News

    Three Things that Actually Motivate Employees

    • Web

    Health Care Initiative - Health Care

    student placement efforts, and assists in promoting the Health Care Initiative. The HBS Difference At HBS, students become tomorrow’s health care leaders. They study innovative health care organizations, put View Details
    • February 2003 (Revised April 2003)
    • Case

    Roman Catholic Diocese of San Jose, The

    By: Allen S. Grossman and Christina Darwall
    Patrick J. McGrath, the bishop of the healthy and growing San Jose diocese, is pioneering the use of long-term, business-like strategic planning to better deliver on his churches' core mission. The adopted plan addresses issues at the heart of how the diocese is... View Details
    Keywords: Financial Management; Innovation Strategy; Leadership; Growth Management; Success; Performance Effectiveness; Strategic Planning; Problems and Challenges
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    • 24 Aug 2010
    • First Look

    First Look: August 24

    S&P 500 index and are only marginally higher than the risk-free rate as of the end of 2008. The combined impression from these results is that the return experience of hedge fund investors is much worse than previously thought. View Details
    Keywords: Sean Silverthorne
    • Web

    Podcast - Business & Environment

    the circular economy. Lauren explains how Closed Loop Partners supports the transition from a linear to a circular economy through capital management, innovation initiatives, and operating companies like Circular Services. She shares how... View Details