Publications

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Teaching Cases - Institute For Strategy And Competitiveness

patients. It presents process maps and financial data relating to the processes used during (1) an office visit to a plastic surgeon for three different diagnoses and (2) View Details

01 Jun 2000
News

Tradition and Outreach at HBS Club de France

Like a fine French wine, the HBS Club de France has aged well and been savored by many. The club was organized in 1934 by the legendary HBS professor General Georges F. Doriot. Jean L. Borit (MBA '33) headed the first postwar meetings,... View Details

Keywords: Amy E. Dean

Web

Research in Black and White | Baker Library

many of those working in the lab “had graduated from Smith, some with no scientific background. Land proved many times over that a bright young liberal arts student could learn the routines of the laboratory and the structure of a... View Details

03 Oct 2023
Blog Post

Hire an MBA: The Benefits and Misconceptions for Startups

recruiting guide. Job descriptions need to be formal Job descriptions can feel time-consuming to write if you do not have a clear scope of the position, but they do not have to be. You can outline a project or opportunity in 4-5 sentences View Details

Keywords: All Industries; Entrepreneurship

02 Jun 2016
Blog Post

Applying to the JD/MBA Program

Applying to business school can be a stressful and time consuming endeavor. For those who hope to pursue a joint degree, the application process is doubly demanding. Joanna Cornell View Details

22 Aug 2017
First Look

First Look at New Research and Ideas, August 23

salaries and compensation calculation formula to the public, and the public reaction was greater and more positive than they would have imagined. The company experienced both... View Details

Keywords: Sean Silverthorne

20 Aug 2009
Working Paper Summaries

A Decision-Making Perspective to Negotiation: A Review of the Past and a Look into the Future

Keywords: by Chia-Jung Tsay & Max H. Bazerman

28 Aug 2019
Working Paper Summaries

Who Drives Digital Innovation? Evidence from the US Medical Device Industry

Keywords: by Cirrus Foroughi and Ariel Dora Stern; Health; Medical Devices & Supplies

01 Feb 1997
News

Made, Not Born: HBS Courses and Entrepreneurial Management

videoconference hookup. Recalls Baumhart, "We were encouraged to leverage what we were learning from classmates, from guest experts, and from other MBA courses. I also made numerous contacts with individuals who share my interests in... View Details

08 Aug 2017
First Look

First Look at Research and Ideas, August 8, 2017

Business School Case 817-051 Bootstrapping at Lightricks By August 2015, two-year-old mobile imaging software startup Lightricks had developed and released two best-selling paid mobile apps, grown to a team... View Details

Keywords: Sean Silverthorne

November 2016
Case

ShotSpotter

By: Mitchell Weiss and Sarah McAra

SST, Inc. offered a subscription-based gunfire detection service, ShotSpotter Flex, to cities across the United States in addition to a few abroad. Over its 20-year history, SST had mostly honed a reliable business-to-government sales model, and the company had been... View Details

Keywords: ShotSpotter; SST; Internet Of Things; IoT; Smart Cities; Public Entrepreneurship; Enterprise Sales; Scaling And Growth; Government; Public Sector; Innovation; Ralph Clark; Entrepreneurship; Sales; Innovation and Invention; Public Administration Industry; California; United States

December 2021 (Revised March 2022)
Case

Collaboration Wars: Slack vs. Microsoft Teams

By: David B. Yoffie, Kriti Gupta, Mehek Punatar, Poonam Sacheti and Poorvi Vijay

In 2021, Slack was acquired by Salesforce. While widely viewed as the best corporate collaboration and messaging software, Slack was being challenged by Microsoft, which was giving away its competitive product, Microsoft Teams, for free with a subscription to... View Details

Keywords: Information Technology; Applications and Software; Technology Adoption; Acquisition; Business Model; Business Strategy; Competitive Strategy; Corporate Strategy; Competition; Expansion; Technology Industry

January 2002 (Revised February 2002)
Case

Postgirot Bank and Provment AB: Managing the Cost of IT Operations

By: F. Warren McFarlan and Nancy Bartlett

Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering... View Details

Keywords: Cost Management; Investment; Management Analysis, Tools, and Techniques; Management Style; Information Technology; Applications and Software

June 2024
Article

Valuing the Societal Impact of Medicines and Other Health Technologies: A User Guide to Current Best Practices

By: Jason Shafrin, Jaehong Kim, Joshua T. Cohen, Louis P. Garrison, Dana A. Goldman, Jalpa A. Doshi, Joshua Krieger, Darius N. Lakdawalla, Peter J. Neumann, Charles E. Phelps, Melanie D. Whittington and Richard Willke

This study argues that value assessment conducted from a societal perspective should rely on the Generalized Cost-Effectiveness Analysis (GCEA) framework proposed herein. Recently developed value assessment inventories—such as the Second Panel on Cost-Effectiveness’s... View Details

Keywords: Health Care and Treatment; Valuation; Cost vs Benefits; Society

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01 Dec 1996
News

Organizations and Markets: A Challenging View of the World

developed it while at the University of Rochester with his former colleague and frequent collaborator William H. Meckling in response to a call from students for an economics course that was applicable to... View Details

Keywords: Susan Young

September 1996 (Revised June 1998)
Case

InterSoft of Argentina (A)

By: Linda A. Hill and Stacy Palestrant

Focuses on InterSoft of Argentina, a growing software company in Argentina. In 1993, InterSoft acquires a Russian software company and Emilo Lopez, the vice president and director of InterSoft's Systems Software Lab, must manage a creative, cross-cultural, "virtual"... View Details

Keywords: Applications and Software; Cross-Cultural and Cross-Border Issues; Business Growth and Maturation; Mergers and Acquisitions; Management Teams; Groups and Teams; Partners and Partnerships; Information Technology Industry; Argentina; Russia

June 2023
Supplement

Clash of Two Giants Simulation Exercise

By: Feng Zhu and Marco Iansiti

Many markets are organized around platforms that connect consumers with complementary applications and services. These platforms are two-sided because both sides - consumers and those providing applications or services - need access to the same platform to interact. A... View Details

Keywords: Customer Acquisition; Platform Strategy; Technology Platform; Digital Platforms; Competitive Strategy; Network Effects

June 2003
Case

Rise and Fall (?) of Palm Computing in Handheld Operating Systems,The

Describes the evolution of the handheld operating system market. Describes the rise to dominance of Palm's operating system and the significant challenge to that dominance posed by Microsoft's Windows CE. View Details

Keywords: Competition; Information Infrastructure; Applications and Software; Network Effects; Information Technology Industry; Computer Industry