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  • February 1990
  • Teaching Note

General Electric: Customer Service, Teaching Note

By: Frank V. Cespedes
Keywords: Customers; Electronics Industry
Citation
Related
Cespedes, Frank V. "General Electric: Customer Service, Teaching Note." Harvard Business School Teaching Note 590-030, February 1990.
  • January 1982
  • Case

GenRad, Inc. (D): The Pursuit of Renascence Under The Ambivalence Born of the Confluence of Nascence and Senescence

By: Robert G. Eccles Jr.
Keywords: Electronics Industry
Citation
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Eccles, Robert G., Jr. "GenRad, Inc. (D): The Pursuit of Renascence Under The Ambivalence Born of the Confluence of Nascence and Senescence." Harvard Business School Case 482-108, January 1982.
  • March 1981
  • Case

Matsushita Electric

By: Michael Beer
Keywords: Electronics Industry
Citation
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Beer, Michael. "Matsushita Electric." Harvard Business School Case 481-146, March 1981.
  • December 1989 (Revised October 1990)
  • Case

General Electric Co.: Preparing for the 1990s

By: Francis Aguilar
Describes Jack Welch's tenure as CEO from 1981 to 1989 through excerpts of speeches and presentations. Sections include summary of GE's strategy, Welch's quantum leap approach to change, the restructuring of GE, how GE operates (the "GE Growth Engine"), and managing GE... View Details
Keywords: Corporate Governance; Policy; Business or Company Management; Change Management; Business Strategy; Restructuring; Operations; Corporate Entrepreneurship; Electronics Industry
Citation
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Aguilar, Francis. "General Electric Co.: Preparing for the 1990s." Harvard Business School Case 390-091, December 1989. (Revised October 1990.)
  • October 1984 (Revised January 1986)
  • Background Note

World Television Industry in 1979

By: Michael E. Porter
Keywords: Television Entertainment; Electronics Industry
Citation
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Porter, Michael E. "World Television Industry in 1979." Harvard Business School Background Note 385-193, October 1984. (Revised January 1986.)
  • 01 Apr 1998
  • News

The Cole Room: A Wealth of Resources for Job-Seekers

The Cole Room in Baker Library offers an extensive range of useful information for alumni conducting a job search. Resources include a database of more than twenty thousand alumni career advisors, printed and electronic files with... View Details
  • 24 Apr 2014
  • News

Cash flow struggles can take down a company or spark ideas that transform an industry

hospitals, and patients were hurting athenahealth’s bottom line. Bush shifted the company’s focus from clinical care to Internet billing and information processing, and athenahealth now provides cloud-based practice management, billing, and View Details
  • 01 Dec 2022
  • News

Elevator Pitch: Common Knowledge

receive free access to their data and control how it is shared. The Why: Patient data is often fragmented across electronic medical record systems, providers, and categories. But recent changes to the laws governing medical records have... View Details
Keywords: entrepreneurship; healthcare; data; technology; Blavatnik Fellowship
  • Fast Answer

Betas

Mutual Fund BETA Morningstar Mutual Funds Ref. HG4530 .M85 in the Stamps Reading Room. Updated every 20 weeks. Also available electronically on Morningstar Direct at Baker Library. View Details
  • 01 Apr 2000
  • News

Award-Winning Article Urges Companies to Loosen Ties that Bind

expenses associated with everyday activities such as management meetings, conferences, phone conversations, sales calls, reports, and memos. Hagel and Singer maintain that by dramatically reducing interaction costs, the Internet and other View Details
  • 24 Apr 2014
  • News

Betting big on star power can be a winning strategy in business—not just show business

to subsidize less popular offerings. And now these strategies are pervading other industries from consumer electronics to fashion. “Although risky, betting heavily on the most likely blockbusters and spending considerably less on the... View Details
  • 01 Jun 2000
  • News

Slam Dunk

the 17 million American males who play basketball and have access to the Net -- you know, the electronic one. As its slogan suggests, the company is serious about its game: "If basketball is your religion, HoopsTV.com is your church."... View Details
  • 01 Mar 2004
  • News

Gibson Hits a High Note

patented computer chip in the instrument detects and processes the sound, sending it to a digital amplifier. To purists who protest, Juszkiewicz stands firm: “The electronics of the guitar are actually pretty bad by today’s standards.... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

there are some managers who don't want to take the time to fill out a simple form," he says, "but it really doesn't take that much effort." The electronic reports get to customers up to two weeks faster and save Aetna... View Details
Keywords: by Theodore Kinni
  • 01 Feb 2001
  • News

HBSi Combines HBS Content with State-of-the-Art Technology

will add many new dimensions and capabilities to the School's already extensive portfolio of custom Executive Education programs," added Robert Fogel, the former executive director of Executive Education who will serve as president and CEO of the new venture. "It will... View Details
Keywords: HBSi; HBS Interactive; e-learning; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2013
  • News

Delivering the Power to Dream Big

lightweight, transparent solar panels, which can be integrated seamlessly into everyday objects, like windows or electronic displays. The technology's promise could lead to widespread adoption of solar power and reduce its cost by... View Details
Keywords: solar power; Electric Power Generation, Transmission, Distribution; Utilities
  • January 1992
  • Teaching Note

Tandy Corporation (A) TN

By: William E. Fruhan Jr.
Keywords: Electronics Industry; Electronics Industry
Citation
Related
Fruhan, William E., Jr. "Tandy Corporation (A) TN." Harvard Business School Teaching Note 292-015, January 1992.
  • February 1984
  • Case

Systems Engineering Laboratories, Inc. (Abridged)

By: William E. Fruhan Jr. and Thomas R. Piper
Keywords: Electronics Industry; Electronics Industry
Citation
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Fruhan, William E., Jr., and Thomas R. Piper. "Systems Engineering Laboratories, Inc. (Abridged)." Harvard Business School Case 284-061, February 1984.
  • June 2015 (Revised August 2016)
  • Case

Qualcomm Inc., 2009-2015

By: David B. Yoffie
In the years after 2009, Qualcomm navigated the wireless industry's transition from 3G to 4G, retaining its technological leadership and experiencing dramatic growth in revenue and profit. In March 2014, Qualcomm appointed a new CEO, Steve Mollenkopf, who had to... View Details
Keywords: Communication Technologies; Technology; Wireless Technologies; Mobile and Wireless Technology; Strategy; Communication Technology; Competitive Strategy; Change Management; Electronics Industry; Electronics Industry; California
Citation
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Yoffie, David B. "Qualcomm Inc., 2009-2015." Harvard Business School Case 715-467, June 2015. (Revised August 2016.)
  • June 2010
  • Teaching Note

Design Thinking and Innovation at Apple (TN)

By: Stefan H. Thomke
Teaching Note for 609066. View Details
Keywords: Product Development; Strategy; Product Design; Innovation and Management; Electronics Industry; Electronics Industry
Citation
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Thomke, Stefan H. "Design Thinking and Innovation at Apple (TN)." Harvard Business School Teaching Note 610-105, June 2010.
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