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    Ricardo Claro

    Keywords: Shipping
    • October 2021 (Revised December 2021)
    • Case

    PhonePe: Democratizing Payments in India

    By: Michael Chu and Rachna Tahilyani
    The co-founders of PhonePe, India’s leading digital payment platform are considering pursuing various growth opportunities in a huge country just entering the digital age. In a highly competitive industry, the founders are keenly aware that making the right choices is... View Details
    Keywords: Digital Platform; Digital Banking; Business Strategy; Growth and Development Strategy; Decision Choices and Conditions; Corporate Entrepreneurship; Digital Platforms; Financial Services Industry; Asia; India
    Related
    • 17 Dec 2020
    • Working Paper Summaries

    How Do CEOs Make Strategy?

    Keywords: by Mu-Jeung Yang, Michael Christensen, Nicholas Bloom, Raffaella Sadun, and Jan Rivkin
    • 29 Jan 2015
    • News

    Innovation In Health Care Education: A Call To Action

    • February 2011 (Revised December 2022)
    • Supplement

    Houghton Mifflin Harcourt

    By: Stuart C. Gilson and Sarah Abbott
    One of the leading publishers of textbooks and other educational materials for the U.S. K-12 educational instruction market has suffered a dramatic decline in sales and profits in the wake of the 2008-2009 financial market crisis and economic recession, and it now... View Details
    Keywords: Restructuring; Decisions; Economic Slowdown and Stagnation; Borrowing and Debt; Insolvency and Bankruptcy; Profit; Crisis Management; Goals and Objectives; Sales; Competition; Publishing Industry; United States
    Related

      From Higher Aims to Hired Hands

      Is management a profession? Should it be? Can it be? This major work of social and intellectual history reveals how such questions have driven business education and shaped American management and society for more than a century. The book is also a call for reform.... View Details

        Jill J. Avery

        Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

        Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels ＆ motels; food; beverage

          Ramon Casadesus-Masanell

          Ramon Casadesus-Masanell is the Herman C. Krannert Professor of Business Administration at the Harvard Business School. He joined HBS in 2000 where he has taught the required MBA Strategy course, an elective course on Competing Business Models, and Ph.D. courses on... View Details

          Keywords: apparel; energy; paper; semiconductor; software
          • 07 Jun 2014
          • Video

          Courtney Miller Cavatoni - Making A Difference

          • 07 Apr 2014
          • Video

          Professor Despande Talks The Multimedia Case "Terror at the Taj"

          • Clubs

          FinTech Club

          Keywords: Technology
          • 12 Nov 2013
          • News

          Innovation Can't be Measured in Dollars: Harvard Prof Stefan Thomke

            Maria P. Roche

            Maria Roche is an Assistant Professor in the Strategy Unit. She teaches the MBA elective Innovating at Scale and contributes to teaching in executive education programs. Her research examines how specialized knowledge is commercialized and how... View Details

            Keywords: education industry; education industry; education industry
            • 09 Jul 2020
            • Video

            Sylvia Escovar

            Sylvia Escovar, the President of the Colombia-based oil and gas distribution company Terpel, discusses the challenge of income inequality in Colombia, the role of Fundación Terpel in demonstrating that business... View Details
            • December 2011
            • Article

            Prices or Knowledge? What Drives Demand for Financial Services in Emerging Markets?

            By: Shawn A. Cole, Thomas Sampson and Bilal Zia
            Financial development is critical for growth, but its micro-determinants are not well understood. We test leading theories of low demand for financial services in emerging markets, combining novel survey evidence from Indonesia and India with a field experiment. We... View Details
            Keywords: Price; Knowledge; Demand and Consumers; Emerging Markets; Banks and Banking; Education; Finance; Behavior; Service Operations; Financial Services Industry; India; Indonesia
            Related
            • 30 Jun 2016
            • News

            Humanities seem distant from startups, but they're not

            • 25 Apr 2014
            • Video

            Andrew Tisch - Making A Difference

            • March 2006 (Revised February 2007)
            • Case

            Frederick Douglass Charter School: The Renewal Decision

            Five years after the launch of the Frederick Douglass Charter School, the school's performance is under review by the state board of education as part of a decision about whether to renew the school's charter for a school as well as the implications of a... View Details
            Keywords: Corporate Accountability; Urban Development; Education; Business Startups; Education Industry; United States
            Related
            • July 2019 (Revised May 2020)
            • Case

            AT&T, Retraining, and the Workforce of Tomorrow

            By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg
            By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company... View Details
            Keywords: AT＆T; Workforce; Skills; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Competency and Skills; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Telecommunications Industry; Communications Industry; United States
            Related

              Tiona W. Zuzul

              Tiona Zuzul is an Assistant Professor in the Strategy Unit. She teaches the MBA elective Making Difficult Decisions and contributes to various executive education programs. Professor Zuzul studies how leaders’ cognition and communication shape the decisions... View Details