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  • 01 Jun 2008
  • News

The Prophet of Start-Ups

led the way in developing computers, atom smashers, medical devices, and new machines that desalinated brackish water. Doriot even backed George H.W. Bush’s first company, Zapata Off-Shore Company. “He was very important because he was... View Details
Keywords: Spencer E. Ante; George Doriot; Charles F. Kettering; Lawrence Lowell; F. Warren Hellman; Finance; Securities, Commodities, and Other Financial Investments; Finance
  • 22 Feb 2022
  • News

March 2022 Alumni and Faculty Books

self-refining algorithms (aka machine learning) and wearable sensors and computers, and offer a compass for making the right choice for CEOs and CLOs who are guiding executive program design. Ultimately, this book serves as a guide to... View Details
  • 01 Oct 1996
  • News

Leading In a New Era

Four 1971 classmates — three who serve on the front lines of corporate leadership in the 1990s and one learned observer of the changing role of the senior executive — comment on the complex task of running a successful company in an... View Details
Keywords: Nancy O. Perry
  • July 2024
  • Case

Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones

By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; Artificial Intelligence; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Digital Strategy; Financial Services Industry; St. Louis; Missouri; United States; Canada
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  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

still hold true. But a great deal of research over the past 20 years or so have put a lot of meat on those bones. As one example, we’ve come to learn more about creating the high-trust environment that leads to engaged employees who... View Details
Keywords: by Jim Aisner; Retail
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

organizations to leverage peer effects to improve the performance of their members. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55775 Pre-published online, October 2018 The Oxford Handbook of Group and Organizational View Details
Keywords: Dina Gerdeman
  • 01 Dec 1999
  • News

Covering the Issues

standards and social responsibility, technology, globalization, the School's Soldiers Field campus, and the essential contributions that women are making in the business world. While a lot has changed at HBS in 75 years, it is remarkable to View Details
Keywords: Susan Young, Deborah Blagg, and Garry Emmons
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

Nalls Harvard Business School Case 808-167 Barry Nalls describes lessons learned during his 25-year career-his rise at GTE and shorter-lived ventures—and how these prepared him to found MASERGY, a telecommunications start-up. Even as a... View Details
Keywords: Martha Lagace
  • 13 Feb 2020
  • News

Not Throwing Away My Shot

themes? Eric: The first theme is mechanization. If you were a young person in the early Republic in America and you could build a machine that did what had been traditionally done by hand, you were in the sweet spot of entrepreneurship.... View Details
  • 01 Jun 2014
  • News

Screen Saver

caught up in the hierarchy of leadership. He engaged with you regardless of your level in the company. That really mattered at a place like Starbucks." Lopez sees a direct connection between his focus at Starbucks and his work at AMC. "One of the first things I View Details
Keywords: Julia Hanna; Arts, Entertainment
  • 03 Jan 2017
  • First Look

January 3, 2017

powerful machine learning technique known as Thompson sampling to address the challenge of balancing the exploration-exploitation tradeoff under the presence of inventory constraints. Our algorithms prove to... View Details
Keywords: Carmen Nobel
  • 12 Oct 2011
  • First Look

First Look: October 12

the need for change puts itself at a distinct disadvantage to one that tracks the Four Rs along with indicators of learning and innovation. The Rise and Consequences of Corporate Sustainability Reporting Authors:Ioannis Ioannou and George... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2025
  • News

Alumni and Faculty Books

Edited by Margie Kelley Rethinking Investing: A Very Short Guide to Very Long-Term Investing By Charles D. Ellis (MBA 1963) Wiley In just 10 short, accessible, and inviting chapters, Rethinking Investing: A Very Short Book on Very Long-Term Investing presents... View Details
  • 01 Jun 1997
  • News

Blockbuster Deals

disappointments? To learn more about some of the ramifications, pitfalls, and managerial issues associated with the M&A; process, the Bulletin asked a number of HBS faculty members to comment on the M&A; phenomenon from their several... View Details
Keywords: Garry Emmons and Nancy O. Perry
  • 01 Dec 2006
  • News

Inside Intel

had learned as a corporation how to do things that all corporations must do if they are to succeed. Two of these deserve special note. First, Intel had learned how to grow. Second, it had View Details
Keywords: Richard S. Tedlow; Hanna, Julia; technology; manufacturing; innovation; Computer and Electronic Product Manufacturing; Manufacturing; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

We implement a variety of machine learning methods to forecast daily sales. We find that using social media information results in statistically significant improvements in the out-of-sample accuracy of the... View Details
Keywords: Dina Gerdeman
  • Web

HBS - Financials | From the Chief Financial Officer

(D^3) and the Institute for Study of Business in Global Society (BiGS). The purpose of D^3 is to study how technological changes such as machine learning, digitalization, and artificial intelligence are affecting business and society. The... View Details
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

forthcoming Journal of Political Economy CEO Behavior and Firm Performance By: Bandiera, Oriana, Stephen Hansen, Andrea Prat, and Raffaella Sadun Abstract— We measure the behavior of 1,114 CEOs in six countries parsing granular CEO diary data through an unsupervised... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2006
  • News

India Arrives

Minister) Dr. Manmohan Singh. Up until that time, government controls on production (referred to as the “license raj” or “permit raj”) created a stagnant environment for competition and entrepreneurial activity. MBAs who came home during this period found few... View Details
Keywords: Julia Hanna
  • 14 Mar 2019
  • News

The Merchant of Osaka

cancer still progressing, he and his wife decided it was time to stop treatment. At the age of 74, Sato-san settled in for his final stages in the heart of his home—the altar to his ancestors to his left, oxygen machine to his... View Details
Keywords: Health, Social Assistance