Shared Services - Publications - Faculty & Research

19 Feb 2018
Sharpening Your Skills

Amazoned: Is Any Industry Safe?

discussion on health care management, experts looked to the retail industry as a possible model for delivering medical services more effectively. What's your take on Amazon? Share your thoughts in the reader... View Details

Keywords: by Sean Silverthorne; Retail

Profile

Roy Ben-Dor

at Cdigix, "a comprehensive, media service targeted at the college market and delivered over the local area network. In many ways, it was an extension of my father's business – a glimpse of the promised land of what broadband access... View Details

Leo Burnett

Pillsbury Doughboy, Charlie the Tuna, Morris the Cat for Starkist, the Maytag repairman, and United’s “Fly the friendly skies.” He also is credited with the Marlboro Man, which took Marlboro from less than 1 percent market share in 1953... View Details

Keywords: Services

01 Sep 2003
News

Andrea Silbert

particular, the diversity of the population CWE serves: About half of last year’s sixteen hundred clients were low-income individuals. The variety of the programs and services offered by CWE reflects the diversity of its clients. Those at... View Details

Keywords: Susan Young; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

Web

IT Strategy: Elevating Research Capabilities with a Cloud-Based Platform Built to Meet Evolving Needs | Information Technology

IT Strategy: Elevating Research Capabilities with a Cloud-Based Platform Built to Meet Evolving Needs 3.10 Research Computing Platform By Melissa Lantz on July 21, 2025 Share via Facebook Share via LinkedIn... View Details

01 Mar 2014
News

@Soldiers Field

A COYOTE SPOTTED resting on Ohiri Field in November was later found wandering on Harvard Way near Morris Hall at 3 a.m. A Mass. Environmental Police investigation found that the animal "posed no danger." THE FALL I-LAB SCRAMBLE student start-up crash course: 40 hours... View Details

Keywords: FIELD program; Educational Services; Educational Services

Web

Health Plans - Institute For Strategy And Competitiveness

services Share information with providers to enable improved outcomes and cost measurement Assist in coordinating patient care across the care cycle and across medical conditions Direct care to appropriate... View Details

16 Jun 2003
Research & Ideas

Researchers Contribute Globalization of Markets Papers

way to combine the best of both? Yes, if marketers are willing to dig below superficial benefits and attributes to connect products and services to emotions and schemes of thoughts that are almost universally View Details

Keywords: by Working Knowledge editors

13 May 2019
Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

contracts.” In fixed-price contracts, the supplier provides a product or service to the government at a fixed price. In cost-plus contracts, the supplier bills the government based on reported production costs and profit margin, making it... View Details

Keywords: by Kristen Senz; Service; Service

Profile

Jackie Burgos

to see more diverse characters and storylines on Television. At HBS, the Career Services office has been especially supportive of Jackie’s ambition to further continue her success in the Media and Entertainment industry. “I use all the... View Details

Keywords: Other Financial Services; Other Financial Services; Other Financial Services

01 Dec 1999
News

New Jakurski Chair Supports Research in Global Finance

endow a chair at the School. After graduating from HBS as a Baker Scholar, he worked for a number of years at Unibanco, Brazil's third largest bank, including service as executive director. In 1983, he and three partners founded Pactual,... View Details

25 Feb 2013
Research & Ideas

Lean Strategy Not Just for Start-Ups

Lean start-up strategies aren't just for start-ups anymore. That was the key message that Intuit cofounder Scott Cook (HBS MBA '76) shared in a small seminar with Harvard Business School faculty recently. Since its launch in 1983, the... View Details

Keywords: by Carmen Nobel; Financial Services

01 Dec 2022
News

Case Study: Your Call Is Important to Us

If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to View Details

Keywords: Computer Systems Design and Related Services; Computer Systems Design and Related Services

01 Mar 2019
News

Case Study: Off to a Fine Art

Launched in 2017, Clay is an artisanal ceramics startup for the sharing economy. Founder and CEO Rukmini Giridharadas (MBA 2014) has partnered with potters in the Bay Area to offer their wares online to the chefs, caterers, and florists... View Details

Keywords: Jen McFarland Flint

21 Apr 2014
Research & Ideas

Bio-Piracy: When Western Firms Usurp Eastern Medicine

exploiting indigenous communities for the benefit of their new employers in the West? And a more hopeful question: Were there cases in which Western firms and rural Indian societies shared the licensing fees from herbal patents? "We... View Details

Keywords: by Carmen Nobel; Legal Services; Legal Services

December 2016 (Revised April 2017)
Case

BASF: Co-Creating Innovation (A)

By: V. Kasturi Rangan, Emilie Billaud and Vincent Dessain

In 2016, BASF's chief executive officer and chief technology officer reflected on the co-creation innovation program started almost 18 months ago as part of BASF's 150th anniversary celebration. Five hundred project ideas had been created, of which 100 had already... View Details

Keywords: Sustainability; Knowledge Sharing; Innovation Strategy; Innovation and Management; Chemicals; Environmental Sustainability; Collaborative Innovation and Invention; Consumer Products Industry; Europe

Citation

Educators

Purchase

01 Mar 2010
News

Alumni Books

The Masters of Private Equity and Venture Capital: Management Lessons from the Pioneers of Private Investing by Robert A. Finkel (MBA ’89) with David Greising (McGraw-Hill) Ten investment and management masters share the wisdom they... View Details

Keywords: Educational Services; Educational Services; Educational Services; Educational Services; Educational Services

01 Dec 2022
News

Flying High

aerospace sector, proposed a different approach for Aero, one that took its cues from other profitable airlines that own their fleets: “We’re a low-cost carrier on the back end and a premium service on the front end,” she explains. Mikael... View Details

Keywords: April White; aviation; airlines; entrepreneurship; leadership; innovation; Air Transportation; Transportation

01 Oct 1997
News

HBS Alumni Association Board of Directors: President's Report

mid-July, the Board delivered its final report to the Dean and Professor Warren McFarlan. I will share their review of the report with you in a subsequent issue of the Bulletin. In the meantime, the Board is fired up for its fall meeting... View Details

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Password Managers | Information Technology

someone leaves the team. However, your personal Harvard/HBS account should never be shared with others and should not be stored in the main 1Password vault. Other Password Manager Services There are numerous... View Details

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