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- All HBS Web
(1,763)
- People (2)
- News (182)
- Research (1,321)
- Events (7)
- Multimedia (3)
- Faculty Publications (823)
- Web
HBS Alumni Conference: Accelerating Climate Solutions - Alumni
2015–2021, Jones served as the founding Dean of the College of Innovation + Design at Boise State University, and from 2010–2015, he worked at Harvard University, serving from 2011 as the Evans Family Foundation Managing Director of the... View Details
- Web
Business Insights Blog | HBS Online
Innovation Digital Marketing Strategy Disruptive Strategy Global Business Leadership Principles Leadership, Ethics, and Corporate Accountability Leading Change and Organizational Renewal Negotiation Mastery... View Details
- 17 Aug 2010
- First Look
First Look: August 17
discriminant validity from voice-related individual and organizational factors and their incremental predictive validity on workplace silence. Collectively, the results from the four studies indicate the prevalence of implicit voice... View Details
Keywords: Martha Lagace
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
P. Norton aims to make strategy a continual process. The Execution Premium: Linking Strategy to Operations for Competitive Advantage shows managers how to weave organizational principles into a more effective management system that... View Details
Keywords: by Martha Lagace
F. Warren McFarlan
Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details
- 01 Jun 2024
- News
Redefining How Businesses Operate
In her LinkedIn profile, Rebecca Hu (MBA 2023) describes herself as a “biologist-turned-technologist obsessed with building great software products.” A product manager at the language learning app Duolingo, Hu immersed herself in electives and activities centered... View Details
Keywords: Jennifer Gillespie
- October 2021 (Revised December 2021)
- Case
Customer-Centric Design with Artificial Intelligence: Commonwealth Bank
By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo
As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer... View Details
Keywords: Artificial Intelligence; Customer-centricity; Banks and Banking; Customer Focus and Relationships; Technological Innovation; Transformation; Organizational Change and Adaptation; Performance; AI and Machine Learning; Financial Services Industry; Australia
Lakhani, Karim R., Yael Grushka-Cockayne, Jin Hyun Paik, and Steven Randazzo. "Customer-Centric Design with Artificial Intelligence: Commonwealth Bank." Harvard Business School Case 622-065, October 2021. (Revised December 2021.)
- 01 Dec 2019
- News
Bridging the Gap
spread such efforts, YALP is slowly but surely beginning to see on-the-ground results of the partnerships and innovation it’s designed to foster. In the aftermath of the 2016 presidential election, phrases like income inequality and... View Details
- 23 Dec 2008
- First Look
First Look: December 23, 2008
science of building a sufficient and sustainable "winning coalition" of support behind an organizational vision as well as dealing effectively with would-be "blocking coalitions." We illustrate the practice of... View Details
Keywords: Martha Lagace
- 20 Jan 2015
- First Look
First Look: January 20
Review The Art of Giving and Receiving Advice By: Garvin, David A., and Joshua D. Margolis Abstract—The article looks at giving and receiving advice as an element of organizational leadership and managerial ability. It suggests that the... View Details
Keywords: Sean Silverthorne
- October 2023 (Revised April 2024)
- Case
ghSMART & Co: Building and Scaling a Time Smart Firm
By: Ashley Whillans and Sara Coronel Rodriguez
"For ghSMART, freedom is the first principle from which all good things flow”—Geoff Smart, Chairman and Founder, ghSMART. ghSMART was a leadership advisory firm that was grounded in the principle of freedom. Talented Consultants and Partners could work remotely from... View Details
Keywords: Time; Consulting Firms; Time Management; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Knowledge Sharing; Organizational Culture; Going Public; Partners and Partnerships; Expansion; Reputation
Whillans, Ashley, and Sara Coronel Rodriguez. "ghSMART & Co: Building and Scaling a Time Smart Firm." Harvard Business School Case 924-009, October 2023. (Revised April 2024.)
- Web
Events - Business History
1960s and developed a research agenda for scholars seeking to overcome those roadblocks. In addition to offering a retrospective analysis of where corporate sustainability has fallen short, the conference explored the incentives, View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
shareholders. Unilever's historical legacy provided organizational and cultural constraints on the options available. It entered the 1960s with an organization that was so decentralized as to be fragmented. The British and Dutch... View Details
- 01 Jun 2024
- News
Competing in the Age of AI
tech and 30 percent organizational when, in fact, it’s going to be the opposite,” he says. “To really take advantage of these tools, you are going to have to change your organization and make learning investments in AI, both personally... View Details
Keywords: April White
- 08 Nov 2016
- First Look
November 8, 2016
academic cultures, structures, and traditions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51876 Innovation Network By: Acemoglu, Daron, Ufuk Akcigit, and William Kerr Abstract—Technological progress builds upon... View Details
Keywords: Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
nature of strategy, organizational design, and leadership. Management: An Integrated Approach is the only introductory management text on the market to address this challenge by taking an integrated and holistic approach to management, as... View Details
Keywords: Sean Silverthorne
- 09 Nov 2010
- First Look
First Look: November 9, 2010
channels instead persist, with strong odds against upstream suppliers waging a successful defense of material interests. Download the paper: http://www.hbs.edu/research/pdf/11-042.pdf Growth through Heterogeneous Innovations Authors:Ufuk... View Details
Keywords: Sean Silverthorne
W. Earl Sasser
Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details
- Web
Beth Clark | About
responsible for a wide array of services supporting the School's academic, research, administrative, and alumni engagement activities. She has held several leadership positions at HBS; her innovative leadership was evident during the... View Details
- Web
Becoming an Entrepreneur - Alumni
and your team need to determine the legal format of your company, the organizational chart, and the distribution of equity. Your choices will have lasting consequences; although a "structure" may be less appealing than an "innovation,"... View Details