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- All HBS Web (1,580)
- Faculty Publications (503)
- June 2000 (Revised June 2000)
- Case
Microsoft Office 2000
By: Alan D. MacCormack and Kerry Herman
Describes the history of Microsoft's Office product suite. Discusses evolution of the Office 2000 project. Set at the end of the project when Steven Sinofsky, Office vice president, must decide upon the direction for the next version of Office, as well as make changes... View Details
Keywords: Applications and Software; Product Development; Risk and Uncertainty; Change; Innovation and Management; Information Technology Industry
MacCormack, Alan D., and Kerry Herman. "Microsoft Office 2000." Harvard Business School Case 600-097, June 2000. (Revised June 2000.)
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
be more forgiving in that it can fit a wide range of body types. Products like men's dress shirts and women's hosiery, which have consistent, known sizing, are also amenable to online buying. Basic garments are typically relatively inexpensive, further contributing to... View Details
- 02 Aug 2018
- News
Can Marketing Help Halt the Heroin Epidemic?
the bad news is that with younger audience is increasingly seeing heroin as OK, that heroin is cool for some reason. 20% of them think there is little or no risk in trying heroin, and 15% think it's OK to use heroin on a regular basis.... View Details
- 08 Feb 2011
- First Look
First Look: Feb. 8
M. Howitt Publication:In Integrative Risk Management: Advanced Disaster Recovery, edited by Simon Woodward. Zürich, Switzerland: Swiss Re Centre for Global Dialogue, 2010 Abstract Societies face a wide array of significant hazards—ranging... View Details
Keywords: Sean Silverthorne
- Web
Global Trade, Capital and National Institutions - Course Catalog
HBS Course Catalog Global Trade, Capital and National Institutions Course Number 1565 Professor Laura Alfaro Spring; Q3; 1.5 credits 14 Sessions Exam Course Overview This course addresses the opportunities created by the emergence of a global economy and proposes... View Details
- 11 Oct 2016
- First Look
October 11, 2016
litigation strategically respond to increased litigation risks in this industry. We find that as patent wars intensify, smartphone vendors not involved in any litigation focus more of their business in markets with weaker intellectual... View Details
Keywords: Sean Silverthorne
- 12 Mar 2014
- Research & Ideas
Entrepreneurship and Multinationals Drive Globalization
War I, the management of political risk became a central concern for firms operating internationally. These risks were on many levels, from expropriation to exchange controls... View Details
- 22 Dec 2009
- First Look
First Look: Dec. 22
take advantage of factor cost differences. Instead, multinationals tend to own the stages of production proximate to their final production, giving rise to a class of high-skill, intra-industry vertical FDI. Measuring and Managing Macrofinancial View Details
Keywords: Martha Lagace
- January 2009 (Revised December 2009)
- Supplement
Playing with Fire at Sittercity (B)
By: Noam T. Wasserman and Rachel Gordon
To help her finance her aggressive expansion plans, Genevieve Thiers plans to raise venture capital for the first time. She has spent the last six long years building Sittercity into the nation's leading babysitting web service, larger than all of its competitors... View Details
Keywords: Entrepreneurship; Venture Capital; Problems and Challenges; Risk Management; Agreements and Arrangements; Service Operations; Family and Family Relationships; Competition; Expansion; Internet
Wasserman, Noam T., and Rachel Gordon. "Playing with Fire at Sittercity (B)." Harvard Business School Supplement 809-010, January 2009. (Revised December 2009.)
- 08 Sep 2016
- Blog Post
4 Unexpected Things I Learned at HBS
and Operations Management (TOM). Many perceive the necessity to ask for help as a sign of weakness in today’s society. I find this not to be true. Asking for help signals you trust someone else’s capacity on a subject matter. By taking... View Details
- 11 Jul 2012
- Research & Ideas
Book Excerpt: ’The Future of Boards’
organization has the controls and procedures that will red-light or highlight risks when they need to be highlighted?" Other directors disagreed, believing that the board should devote less time to compliance issues and more to... View Details
Keywords: by Jay Lorsch
- 02 Mar 2010
- First Look
First Look: March 2
corporate directors' fiduciary duties in that state. This change limited incentives to take actions favoring equity over debt. We show that, as predicted, this increased the likelihood of equity issues, increased investment, and reduced View Details
Keywords: Martha Lagace
- 01 Jun 1996
- News
New Releases
of confidence that demonstrates the risks of neglecting customer and employee relationships in the face of large-scale change. Once the world's most admired corporation, IBM stumbled badly in the early 1990s. The company, now making a... View Details
- 01 Apr 2000
- News
At Cyberposium, Amazon's Bezos Debunks Internet Myths
world," he said. "Probably more so because more business models are possible online." Myth #5: It's easier for bricks-and-mortar retailers to extend their business. Using books as an example, Bezos noted that online sellers are essentially in the technology business,... View Details
- 15 Apr 2008
- First Look
First Look: April 15, 2008
frontline workers. Data were analyzed for type of failure and frequency of occurrence. Interviews were conducted with frontline staff. Principal Findings. The two most frequent categories of operational failures, equipment/supplies and... View Details
Keywords: Martha Lagace
- 04 Jun 2013
- First Look
First Look: June 4
and organizations, leaving few left for newcomers and growth. In this context, some networks seek to sell the addresses they previously received-sales that can usefully transfer resources to the networks that most need them, but with certain View Details
Keywords: Sean Silverthorne
- 11 Aug 2020
- Blog Post
Supporting Independent Workers During COVID-19: One Phone Call at a Time
coffee shop. These self-employed individuals were forced to make a tough decision: either continue working and put their family at risk of COVID-19, or stay at home and not get paid. In early April, Congress stepped in and began providing... View Details
- Profile
Matt Thurmond
But he made his mark as an eBay Power Seller. "I sold well over 1,500 items," says Matt. "And I learned a lot about business: high margin versus low margin; not holding too much inventory; and the risk of shrinkage — I woke... View Details
- Web
Exploring Trade Links in the Interior - A Chronicle of the China Trade
purchase of tea. “At first money went into the country to some extent in January, and more largely in February and March, and did not come back in the shape of tea till May,” Augustine Heard II wrote. “It was a great risk to run.” 36... View Details
- 01 Apr 2001
- News
Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni
Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began... View Details