Publications

14 Feb 2021
Blog Post

Celebrating Love @ HBS in 2021

dance partner became my best friend and roommate. We kept our pace, pushing each other to achieve our respective goals as true equals. We talked jobsite safety while cooking, built vacation Gantt charts, and... View Details

08 Mar 2016
First Look

March 8, 2016

choices. Evaluating a natural experiment in which different results were shown to users who performed similar searches, they find that Google's prominent placement of its Flight Search service increased the... View Details

Keywords: Sean Silverthorne

16 Nov 1999
Lessons from the Classroom

Leading Change and Organizational Renewal

series of class discussions, lectures, and case analyses. A selection of written and video cases provides participants an opportunity to confront real-life situations in the safety of a classroom... View Details

Keywords: by Staff

14 Jun 2016
First Look

June 14, 2016

Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective By: Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner Abstract—Psychological safety... View Details

Keywords: Sean Silverthorne

January 2003 (Revised August 2005)
Case

CareGroup

By: F. Warren McFarlan and Robert D. Austin

Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they... View Details

Keywords: Information Management; Information Technology; Safety; Crisis Management; Infrastructure; Health Industry

December 1993 (Revised November 2009)
Case

Manville Corporation Fiber Glass Group (A)

By: Lynn S. Paine and Sarah Gant

Manville Corp.'s senior managers must decide how to respond to a new scientific study suggesting that fiberglass, the source of 75% of the company's profits, may be another asbestos and must act under conditions of great uncertainty. In particular, when should a... View Details

Keywords: Communication Strategy; Decision Choices and Conditions; Ethics; Health Disorders; Risk Management; Marketing Communications; Product; Corporate Social Responsibility and Impact; Safety; Consumer Products Industry; Industrial Products Industry

August 2019 (Revised February 2020)
Teaching Note

Sidewalk Labs: Privacy in a City Built from the Internet Up

By: Leslie John and Mitch Weiss

Email mking@hbs.edu for a courtesy copy.

The case serves as a microcosm of issues of digital privacy: the availability of data – personal data in particular – has tremendous potential to improve people’s lives... View Details

Keywords: Privacy; Privacy By Design; Privacy Regulation; Platforms; Data; Data Security; Behavioral Science; Analytics and Data Science; Safety; Entrepreneurship; Business and Government Relations; Consumer Behavior; Digital Platforms

September 2015
Article

Design and Implementation of a Privacy Preserving Electronic Health Record Linkage Tool in Chicago

By: Abel Kho, John Cashy, Kathryn Jackson, Adam Pah, Satyender Goel, Jorn Boehnke, John Eric Humphries, Scott Duke Kominers and et al.

Objective
To design and implement a tool that creates a secure, privacy preserving linkage of electronic health record (EHR) data across multiple sites in a large metropolitan area in the United States (Chicago, IL), for use in clinical... View Details

Keywords: Information; Customers; Safety; Rights; Ethics; Entrepreneurship; Health Care and Treatment; Health Industry; Chicago

Read Now

17 Nov 2014
Lessons from the Classroom

Managing the Family Business: Are Optimists or Pessimists Better Leaders?

motivate people to take action-different actions, but at least action. Are You A Pessimist? If you're a pessimist, you tend to focus on safety and security. Pessimism drives... View Details

2011
Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber

Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details

Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry

Find at Harvard

2024
Working Paper

Managing Remote Work Quality: Evidence from Auditing Management Systems Standards

By: Ashley Palmarozzo and Michael W. Toffel

Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details

Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety

SSRN

Read Now

04 Dec 2020
Blog Post

Heard on the Street (HOTS) - bringing the HBS community together through harmony

we would meet at the beautiful Class of 1959 Chapel with gorgeous acoustics once a week to rehearse. This year, due to COVID-19 and safety concerns, we had View Details

10 Mar 2022
Blog Post

How I Spent My HBS 2+2 Deferral: Vika Wasyliw

freeing three years during my deferral period thanks to the safety net of 2+2. What advice do you have for prospective MBA students considering the 2+2 program? Focus on what makes you unique and what you... View Details

31 Aug 2009
Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

In the run-up to the global financial crisis, credit rating agencies gave high marks to such risky financial vehicles as collateralized debt obligations, which few people understood. It has been argued that... View Details

Keywords: by Martha Lagace; Financial Services

29 Jun 2010
First Look

First Look: June 29

cater to these preferences and beliefs by engineering securities perceived to be safe but exposed to neglected risks. Because the risks are neglected, security issuance is... View Details

Keywords: Martha Lagace

02 Oct 2007
First Look

First Look: October 2, 2007

number of daily flights from 250 to a mere 21. Gary Kelly, Southwest's newly minted CEO, thought about what appeared to be a golden opportunity. How could Southwest best... View Details

Keywords: Martha Lagace

March 2014 (Revised April 2014)
Supplement

China Vanke (B)

By: Lynn S. Paine, John Macomber and Keith Chi-ho Wong

The case describes Vanke's response to the decisions posed in the A1, A2, and A3 cases and asks whether Vanke should expand its strategic scope by defining itself as an "urban facilities provider" rather than a "residential housing developer." The management team is... View Details

Keywords: Real Estate; China; Green Building; Sustainable Development; Asset Management; Growth and Development Strategy; Urban Development; Safety; Assets; Real Estate Industry; China

January 2020 (Revised October 2023)
Case

Governing PG&E

By: Lynn S. Paine and Will Hurwitz

The five commissioners of the California Public Utilities Commission (CPUC) listened intently at a public forum in April 2019 as PG&E Corporation’s out-going chairman Richard Kelly described the company’s proposed new board. PG&E, which provided electricity and natural... View Details