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Publications

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  • All HBS Web  (38,396)
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Show Results For

  • All HBS Web  (38,396)
    • People  (99)
    • News  (12,608)
    • Research  (17,612)
    • Events  (217)
    • Multimedia  (1,756)
  • Faculty Publications  (14,816)
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  • 2003
  • Book

When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies

By: Leslie Perlow
“Saying yes when you really mean no” is a problem that haunts organizations from start-ups to multi-nationals. It exists across industries, levels, and functions. And it’s exacerbated by a down economy, when the fear of losing one’s job is on everybody’s mind and the... View Details
Keywords: Conflict and Resolution; Relationships; Business Ventures
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Perlow, Leslie. When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies. New York: Crown Business, 2003.
  • 2025
  • Working Paper

When Where Watt: Harnessing the Value of Time and Location for Renewable Electricity Generation

By: Vishrut Rana, Christian Kaps and Serguei Netessine
Problem definition: Investments in renewable energy have surged worldwide in recent years, with over $2 trillion spent globally on clean energy. This surge was driven by growing policy support, concerns about energy security, and, most importantly, the cost... View Details
Keywords: Wind Power; Electricity Distribution; Renewable Energy; Profit; Investment Return; Factories, Labs, and Plants; Geographic Location; Revenue; Energy Industry; Utilities Industry
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Rana, Vishrut, Christian Kaps, and Serguei Netessine. "When Where Watt: Harnessing the Value of Time and Location for Renewable Electricity Generation." Working Paper, January 2025.
  • April 2001
  • Article

Earnouts: The Effects of Adverse Selection and Agency Costs on Acquisition Techniques

By: Srikant M. Datar, Richard Frankel and Mark Wolfson
Keywords: Mergers and Acquisitions; Cost
Citation
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Datar, Srikant M., Richard Frankel, and Mark Wolfson. "Earnouts: The Effects of Adverse Selection and Agency Costs on Acquisition Techniques." Journal of Law, Economics & Organization 17, no. 1 (April 2001): 201–238.
  • December 1998
  • Case

Marchesi De'Frescobaldi: Integrating Tradition and Change in One of Italy's Oldest Industries

By: Ray A. Goldberg and Don Daniels
Keywords: Change Management; Family Business
Citation
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Goldberg, Ray A., and Don Daniels. "Marchesi De'Frescobaldi: Integrating Tradition and Change in One of Italy's Oldest Industries." Harvard Business School Case 599-074, December 1998.
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

not just because it’s ‘free.’ You’ve left completely unaddressed the key point that many, many companies use other MS products, particularly Outlook/Exchange email, and that using Teams simplifies the IT and... View Details
Keywords: by Danielle Kost
  • 07 Mar 2019
  • Working Paper Summaries

Calculators for Women: When Identity Appeals Provoke Backlash

Keywords: by Tami Kim, Kate Barasz, Leslie John, and Michael Norton
  • 14 Sep 2020
  • News

Rude work emails are bad for your health and on the rise - here's what you need to know

  • summer 2007
  • Article

Fast-Track Profit Models: Creating the New Due-Diligence Process for Mergers and Acquisitions

By: Steven R. Anderson, Kevin J. Prokop and Robert S. Kaplan
Keywords: Profit; Mergers and Acquisitions
Citation
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Anderson, Steven R., Kevin J. Prokop, and Robert S. Kaplan. "Fast-Track Profit Models: Creating the New Due-Diligence Process for Mergers and Acquisitions." Journal of Private Equity 10, no. 3 (summer 2007): 22–34.
  • May 2018
  • Teaching Note

AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr
Teaching Note for HBS No. 718-486. View Details
Keywords: AT&T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Communications Industry; United States
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Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Teaching Note 718-518, May 2018.
  • 12 May 2016
  • News

What Ernest Shackleton has in common with Jeff Bezos and Elon Musk

Dean Nitin Nohria penned a piece for the Boston Globe magazine that draws parallels between famed Antarctic explorer Ernest Shackleton and modern space entrepreneurs like Elon Musk and Jeff Bezos. Reflecting... View Details
  • Clubs

Volunteer Corps

  • Article

Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis

By: Rohit Deshpandé, J. U. Farley and F E Webster Jr
Keywords: Organizational Culture; Business Ventures; Customers; Innovation and Invention; Japan
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Deshpandé, Rohit, J. U. Farley, and F E Webster Jr. "Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis." Journal of Marketing 57, no. 1 (January 1993): 23–37.
  • Article

Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

Data... View Details

Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
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Tucker, Anita L., Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell. "Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems." Health Services Research 43, nos. 5, pt.2 (October 2008).
  • 20 Jun 2019
  • Blog Post

What is the MS/MBA Biotechnology: Life Sciences Program? A Q&A with Bill Anderson, Senior Lecturer on Stem Cell and Regenerative Biology

leadership at Harvard Business School, the university is in a unique position to take the lead in this training. What types of individuals are you looking for? We are looking for the next leaders who wish to think deeply about challenges... View Details
  • Forthcoming
  • Article

The Effect of a System for Sharing Best Practices Within Pre-existing Peer Networks

By: Shelley Xin Li and Tatiana Sandino
Peer networks, such as enterprise social networks (ESNs), can facilitate knowledge transfer across employees. However, such systems can also lead to information overload or difficulty in finding useful information. We examine data from a natural field experiment where... View Details
Keywords: Retail; Best Practices; Enterprise Social Media; Management Accounting And Control Systems; Social and Collaborative Networks; Communication Technology; Knowledge Sharing; Sales; Social Media; Retail Industry
Citation
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Li, Shelley Xin, and Tatiana Sandino. "The Effect of a System for Sharing Best Practices Within Pre-existing Peer Networks." Management Science (forthcoming).
  • June 1984
  • Case

Federal Trade Commission and the Shared Monopoly Case against the Ready-to-Eat Cereal Manufacturers

By: Thomas K. McCraw and Richard S. Tedlow
Keywords: Business and Government Relations; Monopoly; Courts and Trials; Food and Beverage Industry; United States
Citation
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McCraw, Thomas K., and Richard S. Tedlow. "Federal Trade Commission and the Shared Monopoly Case against the Ready-to-Eat Cereal Manufacturers." Harvard Business School Case 384-265, June 1984.
  • 21 Jun 2024
  • Blog Post

What Does PRIDE Mean to You?

PRIDE is HBS's home for lesbian, gay, bisexual, transgender, queer, and questioning MBA students and their partners. PRIDE builds community through dedicated social View Details
  • July 2021
  • Article

Big Data for Social Benefits: Innovation as a Mediator of the Relationship between Big Data and Corporate Social Performance

By: Goran Calic and Maryam Ghasemaghaei
Over the last decade, the use big data in firms has seen a rapid increase. Whilst scholars have begun to unpack the relationship between big data utilisation and financial performance, significant uncertainty exists about the ethical uses of this new asset. Whether... View Details
Keywords: Analytics and Data Science; AI and Machine Learning; Performance Improvement; Organizational Change and Adaptation
Citation
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Calic, Goran, and Maryam Ghasemaghaei. "Big Data for Social Benefits: Innovation as a Mediator of the Relationship between Big Data and Corporate Social Performance." Journal of Business Research 131 (July 2021): 391–401.
  • 2014
  • Working Paper

Why Don’t People Ask More Questions? Question-asking Promotes Information Exchange and Improves Interpersonal Perception

By: A.W. Brooks, J. Minson and K. Huang
Keywords: Knowledge Sharing; Interpersonal Communication
Citation
Related
Brooks, A.W., J. Minson, and K. Huang. "Why Don’t People Ask More Questions? Question-asking Promotes Information Exchange and Improves Interpersonal Perception." Working Paper, 2014.
  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

splitting off into more isolated and well-defined communication networks, according to research by Harvard Business School Professor Tiona Zuzul. The authors of the working... View Details
Keywords: by Jay Fitzgerald
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