Organ - Publications - Faculty & Research

04 Oct 2024
News

On the Vineyard, Black Alumni Reconnect With Friends and HBS

The summer weather could not have been better on August 9, when 180 HBS alumni and guests converged on Martha’s Vineyard for “HBS on the Vineyard: A Summer Reception,” an event co-hosted by HBS External Relations and the HBS African-American Alumni Association... View Details

Keywords: Margie Kelley

19 Jan 2023
Blog Post

11 Ways to Reengage Employees in the New Year

to ensure employees feel recognized and valued. Plan to celebrate personal and professional milestones and achievements: birthdays, the birth of a child, work anniversaries, completion of a long-term project, etc. When staff feel that their View Details

Keywords: All Industries

30 Sep 2019
Blog Post

The Health Care Initiative at HBS

students, alumni or faculty — HBS has amazing resources around this critical topic. Opportunities for students From a student perspective, the best way to get involved is to join the student-run Health Care Club. The club organizes... View Details

Web

A Catalyst for Commitment | Social Enterprise | Harvard Business School

work I want to be doing in the world.” Last year, Global Citizen Year placed 100 fellows in Brazil, Ecuador, and Senegal. And thanks to a recent partnership with Teach For India, the organization will expand its geographic reach and scale... View Details

Web

Field Course: Startup Operations - Course Catalog

product managers, operations, support and other key team members. Cross-functional communication from across and between the organization to external communication with customers, partners and investors - and role shifting as the View Details

01 Oct 1999
News

HBS Alumni Association Board of Directors: President's Report

As the newly elected president of the HBS Alumni Association, I am very excited at the prospect of leading this important organization and representing your interests to the School over the course of my two-year term. I would like to... View Details

12 Apr 2011
News

Twelve Global Finalists Compete at HBS

insulated, eco-friendly composite tile, enabling electrical interconnection and assembly with other tiles via “plug & play” connectors. Crossover Energy is an energy services company, helping organizations reduce their energy costs and... View Details

Keywords: Multiple alumni

01 Dec 2000
News

Opening Doors: Inside the World of Museum Management

popularity of chef Wolfgang Puck. Technology as a Tool Advances in technology have changed museum operations, both internally and externally. Whether it's as simple as the software that helps organize collections or as complicated as live... View Details

Keywords: Susan Young; museums; marketing; management; nonprofits; education; facilities; Internet; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Advertising, Public Relations, and Related Services; Professional Services

1988
Chapter

Trade Associations and Public Relations

By: R. S. Tedlow

Keywords: Non-Governmental Organizations; Business and Community Relations; Public Relations Industry

Citation

Winter 2024
Article

Return to Office Decisions: A Culture Question?

By: Yo-Jud Cheng and Boris Groysberg

Company culture is an important source of competitive advantage and differentiation. Even in times of crisis, leaders must attend to their company’s culture, designing it in alignment with their strategy and priorities. One of the most consequential decisions that... View Details

Keywords: Organizational Culture; Employee Relationship Management

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February 2023
Supplement

Performance Management at Afreximbank (B)

By: Robert S. Kaplan, Siko Sikochi, Anna Ngarachu and Namrata Arora

Supplements the (A) case. Founded in October 1993, the Cairo-based African Export-Import Bank (Afreximbank) was a specialized continental financial institution designed to address the low level of intra-African trade, the decline in financial flows to Africa, the... View Details

Keywords: COVID-19 Pandemic; Performance Evaluation; Organizational Culture; Crisis Management; Banking Industry; Africa

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2009
Report

Breakthroughs in Shared Measurement

By: Mark R. Kramer, Marcie Parkhurst and Lalitha Vaidyanathan

The traditional approach to measuring each individual grant and nonprofit initiative separately prevents learning and improvement, because no 2 efforts can be compared on a consistent basis. This research highlights 20 social enterprises that developed innovative... View Details

Keywords: Impact Evaluation; Impact Measurement; Social Enterprise; Organizations; Performance Effectiveness; Measurement and Metrics

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April 2, 2018
Article

The Right Way for Companies to Publicize Their Social Responsibility Efforts

By: Mark R. Kramer

It’s a common complaint. Companies keep trying to show the world that they are socially conscious and keep losing the battle. Anheuser-Busch and Hyundai even devoted this year’s Super Bowl ads to lauding their philanthropic efforts with decidedly mixed responses.... View Details

Keywords: Public Relations; Corporate Social Responsibility and Impact; Communication Strategy

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June 2020
Article

Start-up Inertia versus Flexibility: The Role of Founder Identity in a Nascent Industry

By: Tiona Zuzul and Mary Tripsas

Through an inductive, comparative study of four early entrants in the nascent air taxi market, we examine why start-ups, generally characterized as flexible, malleable entities, might instead exhibit inertial behavior. While two of the firms engaged in ongoing... View Details

Keywords: Founder Identity; Nascent Industries; Entrepreneurship; Organizational Change and Adaptation; Identity

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1996
Book

Organizational Learning and Competitive Advantage

By: B. Moingeon and A. Edmondson

Keywords: Organizational Change and Adaptation; Competitive Advantage

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2003
Working Paper

The Flattening Firm: Evidence from Panel Data on the Changing Nature of Corporate Hierarchies

By: Raghuram G. Rajan and Julie Wulf

Using a detailed database of managerial job descriptions, reporting relationships, and compensation structures in over 300 large U.S. firms, we find that firm hierarchies are becoming flatter. The number of positions reporting directly to the CEO has gone up... View Details

Keywords: Organizational Structure; Managerial Roles; Jobs and Positions; United States

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September 1995 (Revised March 2023)
Background Note

Process Fundamentals

By: Ann E. Gray and James Leonard

This note provides an introduction for a course or module covering the basic elements of production or service operations and how processes are managed. Begins by discussing the activities that take place in a "process." Analysis tools such as the process flow diagram... View Details

Keywords: Service Operations; Operations; Management; Business Processes; Analysis

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