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  • All HBS Web  (15,557)
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  • August 2006 (Revised September 2007)
  • Supplement

Istituto Clinico Humanitas (C): Pronto Soccorso

By: Richard M.J. Bohmer
Follows on from the cases Istituto Clinico Humanitas (A) and (B). Describes the design and running of the new Humanitas Emergency Department. Istituto Clinico Humanitas has developed a very efficient operating system for dealing with elective (largely surgical)... View Details
Keywords: Health Care and Treatment; Organizational Change and Adaptation; Service Operations; Service Delivery; Customer Focus and Relationships; Health Industry; Italy
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Bohmer, Richard M.J. "Istituto Clinico Humanitas (C): Pronto Soccorso." Harvard Business School Supplement 607-022, August 2006. (Revised September 2007.)
  • February 2001 (Revised October 2002)
  • Background Note

Entrepreneurial History: A Conceptual Overview

By: Nancy F. Koehn
Analyzes HBS cases on five entrepreneurs and the companies they built: Josiah Wedgwood, Henry Heinz, Marshall Field, Howard Schultz of Starbucks, and Michael Dell. These five cases and their accompanying teaching notes comprise a course module on entrepreneurial... View Details
Keywords: Transition; Demand and Consumers; Competition; Business History; Entrepreneurship; Customer Focus and Relationships; Business Strategy; Society
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Koehn, Nancy F. "Entrepreneurial History: A Conceptual Overview." Harvard Business School Background Note 801-368, February 2001. (Revised October 2002.)
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

business, Bartlett says. "That's a big change that's taken place." The World's Communication Pipeline Another seismic shift is the broader context in which companies now operate, forgotten all too easily in today's... View Details
Keywords: by Julia Hanna
  • April 2025
  • Case

Thrivent: From Insurance Agents to Financial Advisors

By: Hubert Joly, Leonard A. Schlesinger and Tom Quinn
Thrivent, a midwestern financial services company with a centuries-long history rooted in Lutheranism, had reached $10 billion in revenue mostly by selling life insurance. In the 2020s, however, CEO Terry Rasmussen began a transformation process centered around the... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Employee Relationship Management; Retention; Selection and Staffing; Job Design and Levels; Human Capital; Leading Change; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Insurance Industry; Financial Services Industry; United States; Minneapolis
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Joly, Hubert, Leonard A. Schlesinger, and Tom Quinn. "Thrivent: From Insurance Agents to Financial Advisors." Harvard Business School Case 325-047, April 2025.
  • 05 May 2011
  • News

Blazing a Trail for Glenn Beck

latest book, The 7: Seven Wonders That Will Change Your Life, described as “a powerful guide to personal transformation and fulfillment.” “Glenn has an interest in talking about a lot of lifestyle topics, and The Blaze will do the same,”... View Details
Keywords: News, Library, Internet, and Other Services; Information
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

very high level, is that while allegations can shake that trust, they usually don’t lead to a breakup but eventually both parties need to renegotiate the contract terms.” Allegations change the dynamics To better understand the contract... View Details
Keywords: by Kristen Senz; Service; Construction
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

the authorities, and then to suggest changes and modifications." Others advocated more vigorous actions and, if necessary, departure from China. Matt Deter commented, "If Yahoo and Google want to View Details
Keywords: by James Heskett; Technology
  • 16 Apr 2001
  • Research & Ideas

Depression or Euphoria? Navigating the Market’s Mood Swings

The financial field may be permanently changed by the explosive ups and downs of the tech sector, but old standards of quality and planning will still make or break new businesses, HBS professor Howard H. Stevenson said. In his keynote... View Details
Keywords: by Carrie Levine
  • 04 Apr 2018
  • Op-Ed

Op-Ed: Why Private Investors Must Fund 'New Nuclear' Power Right Now

Drbouz In June 2016, I gave a TED Talk called We Need Nuclear Power to Solve Climate Change. The talk discussed the world’s realistic options for reducing fossil CO2 emissions soon enough to contain climate change’s more severe effects. To my surprise, that talk has... View Details
Keywords: by Joseph Lassiter; Energy; Green Technology
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture shifted, with designers enjoying... View Details
Keywords: by Roberta Holland
  • 01 Sep 2017
  • News

History’s Lessons

against him. The chief executive understood what this meant. “You think I don’t know I am going to be beaten,” he remarked to a visitor in late summer, “but I do, and unless some great change takes place, badly beaten.” If McClellan was... View Details
Keywords: Abraham Lincoln; Ernest Shackelford; Rachel Carson
  • 01 Mar 2008
  • News

Faculty Research Online

currently practiced, contributes much to creativity and innovation, says Professor Emeritus Jim Heskett. What changes will allow managers, particularly in larger organizations, to add value to the creative process? Visit... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management
  • 17 Mar 2023
  • News

Dean Datar Meets with Alumni in New York

interdisciplinary research enterprise that will position HBS as an intellectual hub for examining the most critical issues and opportunities of our times—from climate change and environmental sustainability to racial equity and social and... View Details

    Carlos Reines Gonzalez

    Carlos is the President and Co-founder of RubiconMD. Originally from Spain, he’s passionate about leveraging technology to drive change in healthcare and improve patient lives. Prior to RubiconMD, Carlos led a division at Telefonica, one... View Details
    Keywords: Digital Health;#43;#Healthcare;#57;#Public Health & Global Health;#53;#Media & Publishing;#29;#Entertainment

      Roger Milliken

      Deering, Milliken and Company was founded in 1865 and had primarily been a selling house for cloth producers in the south. When Roger Milliken inherited the business in 1947, he changed the focus of the company, buying numerous mills and... View Details
      Keywords: Fabric & Apparel
      • 01 Sep 2003
      • News

      CGLV Plenary Session

      academia and focused on executive compensation, limits to board effectiveness, capital market intermediaries, and management education. A principal goal of CGLV is to encourage specific actions that will lead to changes in practice.... View Details
      Keywords: Colleges, Universities, and Professional Schools; Educational Services
      • November 2024
      • Case

      Ather Energy: The Future of Mobility

      By: Shunyuan Zhang, Kannan Srinivasan and Malini Sen
      Ather Energy, India’s third-largest electric scooter maker by volume, was founded in 2013. Five years later, the start-up launched its first electric scooter, Ather 450, which was powered by artificial intelligence (AI) and the Internet of Things (IoT), to navigate... View Details
      Keywords: Energy Policy; Climate Change; Alternative Energy; Corporate Entrepreneurship; Transportation; Transformation; Green Technology; Technology Adoption; Communication Strategy; Marketing Strategy; Customer Focus and Relationships; Business Startups; Growth and Development Strategy; Brands and Branding; Product Launch; Product Positioning; Business Strategy; Segmentation; Asia; India
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      Zhang, Shunyuan, Kannan Srinivasan, and Malini Sen. "Ather Energy: The Future of Mobility." Harvard Business School Case 525-040, November 2024.
      • January 2025 (Revised February 2025)
      • Case

      From Neverkusen to Meisterkusen:* Building a Winning Organization at Bayer Leverkusen

      By: Boris Groysberg, Brian L. Walker, Sascha L. Schmidt and Gamze Yucaoglu
      This case follows Bayer Leverkusen football team through 2018-2024, as Fernando Carro takes the helm and makes organizational changes. Led by CEO Fernando Carro, sporting director Simon Rolfes, and head coach Xabi Alonso, the Club becomes league champion for the first... View Details
      Keywords: Business Strategy; Alignment; Competitive Strategy; Leading Change; Organizational Change and Adaptation; Sports Industry; Europe; Germany
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      Groysberg, Boris, Brian L. Walker, Sascha L. Schmidt, and Gamze Yucaoglu. "From Neverkusen to Meisterkusen:* Building a Winning Organization at Bayer Leverkusen." Harvard Business School Case 425-040, January 2025. (Revised February 2025.)
      • April 2008
      • Teaching Note

      Campbell and Bailyn's Boston Office: Managing The Reorganization (Brief Case)

      Teaching Note for (2182) View Details
      Keywords: Organizational Behavior; Fixed Costs; Group Dynamics; Human Resource Management; Compensation; Matrix Organization; Leading Teams; Leadership; Change Management; Organizational Design; Groups and Teams; Compensation and Benefits; Sales
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      Donnellon, Anne, and Dun Gifford Jr. "Campbell and Bailyn's Boston Office: Managing The Reorganization (Brief Case)." Harvard Business School Teaching Note 082-183, April 2008.
      • December 2003 (Revised May 2004)
      • Case

      Blockbuster Inc. & Technological Substitution (A): Achieving Dominance in the Video Rental Industry

      Provides a comprehensive background of the video rental industry and home entertainment giant, Blockbuster Inc. Follows the life of Blockbuster Inc. from its first days under founder Wayne Huizenga to its most recent developments under 2003 CEO John Antioco. By looking... View Details
      Keywords: Risk and Uncertainty; Decisions; Technological Innovation; Competition; Change Management; Economics; Service Industry; Motion Pictures and Video Industry
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      Coughlan, Peter J., and Jenny Illes. "Blockbuster Inc. & Technological Substitution (A): Achieving Dominance in the Video Rental Industry." Harvard Business School Case 704-404, December 2003. (Revised May 2004.)
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