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    Christina R. Wing

    Christina Wing is a Senior Lecturer in the Technology and Operations Management Unit at the Harvard Business School. Her research focuses primarily on topics surrounding families in business, and the course she created, titled Demystifying the Family... View Details

    • 05 Sep 2020
    • News

    Piercing the Fog of Zoom

    • 28 Sep 2010
    • First Look

    First Look: September 28, 2010

    http://www.hbs.edu/research/pdf/11-027.pdf Platform Envelopment Authors:Thomas R. Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Publication:Strategic Management Journal (forthcoming) Abstract Due to network effects and switching... View Details
    Keywords: Sean Silverthorne
    • August 2023
    • Case

    Kariyer.net: Recruiting AI

    By: Shunyuan Zhang, Fares Khrais and Namrata Arora
    In 2017, Fatih Uysal (AMP 2021) became CEO of Kariyer.net. By then, the business was already the industry leading online job board in Turkey. However, faced with stalling growth, a turbulent macroenvironment, and growing competition from international players, Uysal... View Details
    Keywords: Online Technology; Marketing; Websites; Artificial Intelligence; Innovation; Two-sided Platforms; Internet and the Web; Product Launch; Product Positioning; Job Search; Employment; Transformation; Volatility; Innovation and Invention; Disruptive Innovation; Management Practices and Processes; Business Growth and Maturation; Competitive Strategy; Business Startups; Talent and Talent Management; Cost vs Benefits; Macroeconomics; Corporate Entrepreneurship; Emerging Markets; Digital Platforms; Employment Industry; Information Technology Industry; Technology Industry; Middle East; Turkey
    Related
    • August 2022
    • Case

    In-Q-Tel: Innovation On A Mission

    By: Joshua Lev Krieger and Josh Lerner
    In 2022, the leaders of In-Q-Tel (IQT) considered what was next for the unique mission-driven organization. Since 1999, IQT had one mission: to be the most sophisticated source of strategic technical knowledge and capabilities to the U.S. government and its allies. IQT... View Details
    Keywords: Mission and Purpose; National Security; Technological Innovation; Research; Geopolitical Units; Risk Management; Recruitment; Growth and Development Strategy; Venture Capital; Knowledge Management; Information Industry; Banking Industry
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    • March 2018 (Revised July 2018)
    • Case

    Whole Foods Under Amazon

    By: Dennis Campbell, Tatiana Sandino, James Barnett and Christine Snively
    In August 2017, Amazon acquired Whole Foods Market for $13.7 billion. Whole Foods was struggling with high costs and faced growing competition from traditional supermarkets offering more organic products. Prior to the acquisition, Whole Foods began rolling out a new... View Details
    Keywords: Performance Efficiency; Performance Improvement; Employee Relationship Management; Acquisition; Change Management; Food and Beverage Industry; Retail Industry
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    • October 1995 (Revised December 1995)
    • Case

    Marketing the National Hockey League

    By: V. Kasturi Rangan and Marie Bell
    One third of the 24 National Hockey League (NHL) teams are unprofitable. Another third are barely profitable. This case provides the background and market research data to help the senior managers of the NHL make decisions pertaining to how they would like to grow the... View Details
    Keywords: Advertising; Decision Choices and Conditions; Management Analysis, Tools, and Techniques; Marketing Channels; Marketing Strategy; Research; Sports Industry
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    • August 2009 (Revised January 2012)
    • Case

    Steel Street

    By: Arthur I Segel, William J. Poorvu, Ben Creo and Justin Seth Ginsburgh
    The case involves repositioning an old 6-story warehouse in Pittsburgh and many of the issues of rehabilitation and selecting and managing the development team especially in a world of capital market uncertainty. The case also demonstrates the alignment of interests of... View Details
    Keywords: Construction; Capital Markets; Financial Management; Investment; Property; Urban Development; Real Estate Industry; Pittsburgh
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      Akshita Joshi

      Akshita Joshi is a doctoral candidate in the Organizational Behavior program at Harvard Business School. She has 15 years of work experience & holds an MBA from Stanford GSB & an M.A. in Psychology from UCP Portugal. Her research is focused on the emotional,... View Details

      • November 2003 (Revised March 2004)
      • Case

      Marv Tseu at Active Reasoning

      By: William A. Sahlman and Christina Darwall
      Describes a set of decisions confronting the management team of an early-stage software company. The company has made considerable progress in developing its software but will need additional capital to move forward. Unfortunately, conditions in the capital market are... View Details
      Keywords: Applications and Software; Financing and Loans; Capital; Business Startups; Information Technology Industry
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      • November 2, 2021
      • Article

      The Cultural Benefits of Artificial Intelligence in the Enterprise

      By: Sam Ransbotham, François Candelon, David Kiron, Burt LaFountain and Shervin Khodabandeh
      The 2021 MIT SMR-BCG report identifies a wide range of AI-related cultural benefits at both the team and organizational levels. Whether it’s reconsidering business assumptions or empowering teams, managing the dynamics across culture, AI use, and organizational... View Details
      Keywords: AI and Machine Learning; Organizational Culture; Performance Effectiveness
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      • 09 Nov 2011
      • News

      Learning from Peter Drucker and the Girl Scouts

        CSML: Leading People

        Today’s principals are charged with a wide array of responsibilities – from generating better student outcomes, to recruiting, managing, and retaining high-quality faculty and staff, to cultivating collaboration and collective learning. Leading People provides... View Details

        • October 2016
        • Technical Note

        Product Development Fundamentals

        By: Marco Iansiti, Michael Toffel, Kerry Herman and Julia Kelley
        This note introduces key managerial issues in new product development. It describes the product development funnel and alternative approaches to structuring product development teams including functional, lightweight, heavyweight, and autonomous/dedicated teams, which... View Details
        Keywords: Product Development; Groups and Teams; Operations; Management
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        • May 1993
        • Case

        Kaufmann Manufacturing Company (A)

        By: Julie H. Hertenstein and William J. Bruns Jr.
        A management team at Kaufmann is studying the latest year's operations and sales, which seem to have led to very confusing financial results. Sales exceeded forecast and production for the first six months, however Kaufmann reported a loss. Yet, when sales were below... View Details
        Keywords: Budgets and Budgeting; Earnings Management; Cost Accounting; Financial Reporting; Cost vs Benefits; Capital Budgeting; Cost Management; Profit; Outcome or Result
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        • January 2024
        • Supplement

        Buurtzorg

        By: Ethan Bernstein and Tatiana Sandino
        As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
        Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands
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        • Article

        A Head Start on Succession

        By: Joseph L. Bower
        Our studies of CEO succession over the past several years have shown some improvements in the trends in CEO turnover, often resulting from outside pressures for improved oversight and better corporate governance. The next step in improving CEO succession—and ultimately... View Details
        Keywords: Investment Return; Corporate Governance; Governing and Advisory Boards; Leadership Development; Management Practices and Processes; Management Succession; Management Teams; Business and Shareholder Relations
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        • November 2015 (Revised August 2016)
        • Case

        Unilever's New Global Strategy: Competing through Sustainability

        By: Christopher A. Bartlett
        In January 2009, when Paul Polman was appointed CEO of Unilever, he inherited a company in long-term decline at the beginning of a major global financial crisis. As the first outsider ever recruited to lead the company, Polman lost little time in challenging the... View Details
        Keywords: Globalized Firms and Management; Corporate Social Responsibility and Impact; Competitive Strategy; Environmental Sustainability; Consumer Products Industry
        Related
        • 22 Mar 2016
        • First Look

        March 22, 2016

        abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50793 forthcoming Production and Operations Management Enhancing the Practical Relevance of Research By: Toffel, Michael W. Abstract—This article seeks... View Details
        Keywords: Sean Silverthorne
        • 29 May 2013
        • Blog Post

        “A place to grow personally and professionally.” - Yolanda Anton

        Every individual is a prism with many faces. This is why, when HBS requested a short introduction of me, my mind went blank. Who should I talk about? Should I talk about the certified project manager who led View Details
        Keywords: Manufacturing; Technology