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  • All HBS Web  (3,335)
    • People  (2)
    • News  (890)
    • Research  (1,485)
    • Events  (25)
    • Multimedia  (48)
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  • Web

Value-Based Health Care - Institute For Strategy And Competitiveness

and then costs are based on the people involved in providing care for specific events.... See All Publications Cases & Teaching Notes Martini Klinik Prostate Cancer Care 2019 June 2019 HBS Case Collection Since its establishment in 2005,... View Details
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

with as many uses as possible for a six-sided die. Before the task, each group performed a ritual involving patting their shoulders and stomping their feet. Some groups performed the tasks facing one another, creating a collective ritual,... View Details
Keywords: by Michael Blanding
  • 14 Nov 2023
  • Research & Ideas

The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

and 2018. In total, the study extracted and analyzed more than 2 billion professional connections—the “most comprehensive collection of employee-level connections in the world,” the paper says. Based on the analysis, the study found that... View Details
Keywords: by Ben Rand
  • 15 Mar 2024
  • HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

even if the other person goes there. Ask, “Why do you feel this way?” instead of trying to sort who’s right and wrong. Hit pause. Ideally, before the conversation gets too heated, take a breath and suggest resuming the talk at another time, so you can step away to... View Details
Keywords: by Avery Forman
  • 2015
  • Chapter

Consuming Brands

By: Jill Avery and Anat Keinan
Traditional definitions of branding often underestimate the value a brand has for infusing a choice situation with meaning. This chapter explores how people consume brands and presents three perspectives on the meaning of brands that have diverse theoretical roots in... View Details
Keywords: Brand Building; Brand Management; Marketing; Brands and Branding
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Avery, Jill, and Anat Keinan. "Consuming Brands." Chap. 8 in The Cambridge Handbook of Consumer Psychology, edited by Michael I. Norton, Derek D. Rucker, and Cait Lamberton. New York: Cambridge University Press, 2015.
  • Research Summary

Overview

When information is digitized, it can be aggregated and shared nearly instantly. I am interested in how this acceleration in the aggregation and availability of information, via digitization, affects firms and firm strategy. Platforms have emerged as marketplaces for... View Details
  • Forthcoming
  • Article

Legislators' Demand for Firms' Financial Statements: Evidence from U.S. Congressional Redistricting Events

By: Matthew Ma, Jing Pan, Ethan Rouen and Laura Wellman
We investigate whether U.S. House representatives and their staff seek financial information from constituent firms to inform their legislative decisions. We exploit shifts in U.S. congressional districts (i.e., the reconfiguration of federal district lines or... View Details
Keywords: Redistricting; Lobbying; Legislators; Voting Behavior; Corporate Disclosure; Government Legislation; Voting; Behavior
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Ma, Matthew, Jing Pan, Ethan Rouen, and Laura Wellman. "Legislators' Demand for Firms' Financial Statements: Evidence from U.S. Congressional Redistricting Events." Review of Accounting Studies (forthcoming). (Pre-published online July 7, 2025.)
  • May 2025
  • Article

Imagining the Future: Memory, Simulation and Beliefs

By: Pedro Bordalo, Giovanni Burro, Katherine B. Coffman, Nicola Gennaioli and Andrei Shleifer
How do people form beliefs about novel risks, with which they have little or no experience? Motivated by survey data on beliefs about Covid we collected in 2020, we build a model based on the psychology of selective memory. When a person thinks about an event,... View Details
Keywords: Expectations; Memory; COVID-19 Pandemic; Risk and Uncertainty; Cognition and Thinking
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Bordalo, Pedro, Giovanni Burro, Katherine B. Coffman, Nicola Gennaioli, and Andrei Shleifer. "Imagining the Future: Memory, Simulation and Beliefs." Review of Economic Studies 92, no. 3 (May 2025): 1532–1563.
  • 2015
  • Working Paper

Crowdsourced Digital Goods and Firm Productivity: Evidence from Open Source Software

By: Frank Nagle
As firms increasingly rely on crowdsourced digital goods, understanding their impact on productivity becomes critical. This study measures the firm-level productivity impact of one such good, non-pecuniary (free) open source software (OSS). The results show a... View Details
Keywords: Open Source Distribution; Performance Productivity; Software
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Nagle, Frank. "Crowdsourced Digital Goods and Firm Productivity: Evidence from Open Source Software." Harvard Business School Working Paper, No. 15-062, January 2015. (Revised June 2015.)
  • 2010
  • Other Unpublished Work

Saving Face by Making Meaning: The Negative Effects of Brand Communities' Self-serving Response to Brand Extensions

By: Jill Avery
An ethnographic study of a brand community following the launch of the Porsche Cayenne SUV finds that brand extensions can negatively affect the value of their parent brands. By studying the collective response to brand extensions of existing consumers and by... View Details
Keywords: Brands; Brand Management; Brand Positioning; Brand Equity; Internet; Social Media; Customers; Customer Focus and Relationships; Customer Satisfaction; Marketing; Brands and Branding; Marketing Strategy; Auto Industry
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Avery, Jill. "Saving Face by Making Meaning: The Negative Effects of Brand Communities' Self-serving Response to Brand Extensions." (Invited for resubmission at the Journal of Consumer Research.)
  • October 1995 (Revised March 1996)
  • Case

Booz.Allen & Hamilton: Vision 2000

In 1993, Booz.Allen & Hamilton forsook its previous, highly local organizational structure. It was motivated by a desire to serve multinational clients more effectively and to provide greater value to clients with more localized business by collecting best practices... View Details
Keywords: Organizational Change and Adaptation; Service Operations; Service Delivery; Organizational Structure; Global Strategy; Service Industry
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Loveman, Gary W., and Jamie O'Connell. "Booz.Allen & Hamilton: Vision 2000." Harvard Business School Case 396-031, October 1995. (Revised March 1996.)
  • 16 Jul 2020
  • News

Black Lives Matter and the promise of entrepreneurship

  • 11 Jun 2024
  • In Practice

The Harvard Business School Faculty Summer Reader 2024

As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
Keywords: by Avery Forman
  • 08 Aug 2023
  • Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

gaps.” You Might Also Like: It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’ Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action What's Missing from the Racial Equity Dialogue?... View Details
Keywords: by Michael Blanding
  • 2025
  • Working Paper

Pricing with Bandits in the Long-tail: The Role of Competitive Monitoring

By: Ayelet Israeli and Eric Anderson
Most e-commerce retailers offer a long-tail of very low demand products. Individually, these items may have low sales but collectively they are critical to the overall e-commerce business model. Because of their minimal sales, pricing is a constant challenge. The... View Details
Keywords: Algorithmic Pricing; Ecommerce; Price Monitoring; Price; Competition; E-commerce; Retail Industry
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Israeli, Ayelet, and Eric Anderson. "Pricing with Bandits in the Long-tail: The Role of Competitive Monitoring." Working Paper, July 2025.
  • Article

Ensembles of Overfit and Overconfident Forecasts

By: Y. Grushka-Cockayne, V.R.R. Jose and K. C. Lichtendahl
Firms today average forecasts collected from multiple experts and models. Because of cognitive biases, strategic incentives, or the structure of machine-learning algorithms, these forecasts are often overfit to sample data and are overconfident. Little is known about... View Details
Keywords: Decision Analysis; Data Science; Forecasting and Prediction; Data and Data Sets
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Grushka-Cockayne, Y., V.R.R. Jose, and K. C. Lichtendahl. "Ensembles of Overfit and Overconfident Forecasts." Management Science 63, no. 4 (April 2017): 1110–1130.
  • November 2017
  • Technical Note

21st Century Populism

By: George Serafeim and David Freiberg
While the first decade of the 21st century saw a massive financial crisis that led to significant economic downturn, the second decade saw the rise of political leaders, who built their support upon a political message that championed the common person against the... View Details
Keywords: Populism; Market Efficiency; Market Liberalization; Political Influence; Political Instability; Capital Controls; Partnerships; Coalition; Inequality; Role Of Business In Society; Government Intervention In The Markets; Labor Market; Equality and Inequality; Financial Markets; Social Issues; Immigration; Financial Crisis; Capital Markets; Business and Government Relations
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Serafeim, George, and David Freiberg. "21st Century Populism." Harvard Business School Technical Note 118-029, November 2017.
  • October 2014
  • Article

Good Cop, Bad Cop: Complementarities Between Debt and Equity in Disciplining Management

By: Alexander Guembel and Lucy White
In this paper we examine how the quantity of information generated about firm prospects can be improved by splitting a firm's cash flow into a "safe" claim (debt) and a "risky" claim (equity). The former, being relatively insensitive to upside risk, provides a... View Details
Keywords: Information; Borrowing and Debt; Equity; Corporate Finance
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Guembel, Alexander, and Lucy White. "Good Cop, Bad Cop: Complementarities Between Debt and Equity in Disciplining Management." Journal of Financial Intermediation 23, no. 4 (October 2014): 541–569.
  • 2008
  • Working Paper

A Replication Study of Alan Blinder's 'How Many U.S. Jobs Might Be Offshorable?'

By: Troy Smith and Jan W. Rivkin
In a 2007 working paper, Alan Blinder assessed the "offshorability" of hundreds of U.S. occupations and estimated that between 22% and 29% of all U.S. jobs were potentially offshorable. This note reports the results of an exercise in which members of Harvard Business... View Details
Keywords: Job Cuts and Outsourcing; Wages; Research; United States
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Smith, Troy, and Jan W. Rivkin. "A Replication Study of Alan Blinder's 'How Many U.S. Jobs Might Be Offshorable?'." Harvard Business School Working Paper, No. 08-104, June 2008.

    Restoring American Competitiveness

    For decades, U.S. companies have been outsourcing manufacturing in the belief that it held no competitive advantage. That’s been... View Details

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