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  • 01 Jun 2020
  • News

Check In

boutique style hotel—in other words, a design-forward property with a chef-driven restaurant and often a rooftop bar. Quite often we also change management firms and brand affiliations. And what’s happened... View Details
Keywords: Julia Hanna; hotels; COVID-19; real estate; Accommodation; Hospitality
  • 01 Sep 2012
  • News

Alumni Books

best innovations: Find and fill an important unmet customer need. Plan for profitability. Strive for sustainability. Establish credibility. Gather necessary resources. Lead and manage effectively. Maintain balance and learn to enjoy the... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • January 2025
  • Supplement

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (B)

By: Tsedal Neeley, Levi Stroud, Ruth Page and Dave Habeeb
Pre-abstract: This multimedia case should be assigned to students in advance of class. Instructors should consider the timing of making the (B) Case videos available to students, as they may reveal key case details.

Abstract: Florian Hillen, co-founder... View Details
Keywords: Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technology Adoption; Technological Innovation; Management Style; Organizational Culture; Success; Technology Industry; Health Industry; United States
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  • January 2025
  • Case

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (A)

By: Tsedal Neeley, Levi Stroud, Ruth Page and Dave Habeeb
Pre-abstract: This multimedia case should be assigned to students in advance of class. Instructors should consider the timing of making the (B) Case videos available to students, as they may reveal key case details.

Abstract: Florian Hillen, co-founder... View Details
Keywords: Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technology Adoption; Technological Innovation; Management Style; Organizational Culture; Success; Technology Industry; Health Industry; United States
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  • April 2002 (Revised May 2005)
  • Case

GE's Digital Revolution: Redefining the E in GE

By: Christopher A. Bartlett and Meg Glinska
This case details the implementation of the e-business initiative--the last of Jack Welch's four company-wide strategic thrusts. First, it summarizes the 20-year change process that Welch led, detailing the initiatives he put in place. It then traces how Gerry Podesta,... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Leadership Style; Business or Company Management; Organizational Culture; Organizational Structure; Performance Effectiveness; Corporate Strategy; Internet and the Web
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  • 19 Nov 2020
  • News

How Panera’s CEO Learned to Go Against the Grain

it’s time to hang my boots, I want to be remembered as somebody who helped people become much better.” After her death, Chaudhary took a sabbatical and arrived on campus for the Advanced Management Program, where he met Professor Ranjay... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • May 2024
  • Supplement

Forest Park Capital (A)

By: Richard S. Ruback and Royce Yudkoff
During the Covid-19 Pandemic in 2020, Betsy Harbison formed the search fund Forest Park Capital with the intention of purchasing a small business. The case conveys the details of Betsy’s final decision at the terminus of her search, between a software company... View Details
Keywords: Search Fund; Entrepreneurship Through Acquisition; Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Business or Company Management; Problems and Challenges; Tourism Industry; Web Services Industry; North America; Missouri
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  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

reached the executive level at his organization. Why did he make it when so many other minorities plateaued in middle management? First, Williams had the good fortune to be hired by Nathan Barrett, a white manager who continually expanded... View Details
Keywords: by David A. Thomas
  • 20 May 2019
  • Research & Ideas

Activist CEOs Are Rising Up—and Their Customers Are Listening

When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details
Keywords: by Michael Blanding
  • 20 Dec 2016
  • Research & Ideas

The 10 Most Popular 'Cold Call' Podcasts

listeners behind the scenes of a case he or she has written, probing what inspired the case, exploring how it relates to management practice, and delving into interesting anecdotes that come from researching the case and teaching it in... View Details
Keywords: Re: Multiple Faculty
  • February 2007 (Revised February 2009)
  • Case

A Differentiation Strategy at ASDA

By: David E. Bell and Nitin Sanghavi
The Wal-Mart CEO has challenged his company to do more to help mankind. The British subsidiary, ASDA, is reviewing its activities in the environment/social arena. View Details
Keywords: Business Subsidiaries; Trends; Values and Beliefs; Leadership Style; Growth and Development Strategy; Corporate Social Responsibility and Impact; Food and Beverage Industry; Retail Industry
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  • May 2025
  • Teaching Note

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation

By: Tsedal Neeley
Teaching Note for HBS Case No. 425-720. Florian Hillen, co-founder and CEO of VideaHealth, a startup using artificial intelligence (AI) to detect dental conditions on x-rays, spent the early years of his company laying the groundwork for an AI factory. This AI factory,... View Details
Keywords: Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technological Innovation; Technology Adoption; Management Style; Organizational Culture; Success; Technology Industry; Health Industry; United States
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  • Profile

Francesca Ioffreda

Why was earning your MBA at HBS important to you? I came to HBS to expand my skillset and be pushed outside of my comfort zone. I wanted to hone my personal leadership style via FIELD courses and team projects. For me, one of the most... View Details
Keywords: Health Care
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

case-method style of teaching explain much of the subsequent entrepreneurial success enjoyed by HBS alumni; certainly the real-world record of achievement compiled by HBS graduates would seem to bear that out. From the breakthrough... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • April 2023 (Revised April 2024)
  • Teaching Note

Netflix's Culture: Binge or Cringe?

By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg
Teaching Note for HBS Case No. 522-096. View Details
Keywords: Compensation and Benefits; Employees; Recruitment; Resignation and Termination; Retention; Selection and Staffing; Innovation and Management; Innovation Strategy; Leadership Style; Business or Company Management; Management Style; Media; Business Processes; Organizational Culture; Organizational Structure; Performance Expectations; Performance Productivity; Creativity; Business Strategy; Entertainment and Recreation Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Video Game Industry; North America; California; Canada; Europe; Middle East; Africa; Asia; Latin America
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  • 23 Feb 2010
  • First Look

First Look: Feb. 23

Theory and Practice, edited by Nitin Nohria and Rakesh Khurana Harvard Business Publishing, 2010 Abstract The idea of a contingency theory of leadership is not novel. In the 1960s several scholars conducted research and proposed such an approach arguing that the View Details
Keywords: Martha Lagace
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

reaction on capital markets. It was written by Harvard Business School assistant professors Gwen Yu and Francois Brochet, with MIT Sloan of Management doctoral student Patricia Naranjo. Although targeted at foreign executives, the... View Details
Keywords: by Dina Gerdeman
  • December 1992 (Revised March 1993)
  • Case

Mark Miller (A)

Describes the career of Mark Miller, who went into his family's motel business as a young man, took over active management, and grew the enterprise to the point where it is a $25 million in revenue, $30 million equity value business. Focuses on a growth acquisition... View Details
Keywords: Acquisition; Family Business; Decisions; Entrepreneurship; Revenue; Leadership Style; Goals and Objectives; Personal Development and Career
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  • 25 Feb 2020
  • News

Action Plan: Just Breathe

pain: major surgery requiring months of recuperation or meditation to manage the stress that was at the root of his health issues. But the practice didn’t fit with his image of a type A, high-powered executive. “I came to meditation... View Details
Keywords: April White
  • 26 Nov 2001
  • Research & Ideas

Women Entrepreneurs Use Springboard for Funding

Venture Partners and investors such as Nobel Laureate (and HBS professor) Robert C. Merton, as well as individual angels, family, friends, and the founders themselves. The rules for applying to the Springboard forum were simple. Each company must have a woman in a key... View Details
Keywords: by Martha Lagace