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Show Results For
- All HBS Web
(2,239)
- People (8)
- News (509)
- Research (1,247)
- Events (1)
- Multimedia (8)
- Faculty Publications (533)
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
into consideration the intense emotions of parents and children. So Dietz and his team embarked on a patient-centered redesign by attempting to view the diagnostic procedure through the eyes of a child. The result: Adventure Series... View Details
- 22 Jul 2008
- First Look
First Look: July 22, 2008
Groups in Decentralized Organizations (revised) Authors:Heather M. Caruso, Todd Rogers, and Max H. Bazerman Abstract No abstract is available at this time. Download the paper: http://www.hbs.edu/research/pdf/07-090.pdf Team Familiarity,... View Details
Keywords: Martha Lagace
- August 2017
- Case
Hacking Heroin
By: Mitchell Weiss and Sarah Mehta
"Hacking Heroin" was the first hackathon that Annie Rittgers, founder of Cincinnati-based 17a, had organized or even attended. "There will continue to be a lot of preventable overdose deaths and wasted potential if the opioid crisis continues unabated," she said.... View Details
Keywords: Public Entrepreneurship; Hackathon; Heroin; Opioids; Crowdsourcing; Public Sector; Entrepreneurship; Innovation and Invention; Collaborative Innovation and Invention; Health Pandemics; Public Administration Industry; Health Industry; Ohio; Cincinnati
Weiss, Mitchell, and Sarah Mehta. "Hacking Heroin." Harvard Business School Case 818-010, August 2017.
- 01 Jun 2023
- News
Bridging the ESG Data Gap
environmental, social, and governance [ESG] performance for long-term value creation.” Murday developed and launched the company in 2020, collaborating with faculty, experienced entrepreneurs, and fellow students at the i-lab, a physical and virtual learning... View Details
Keywords: Deborah Blagg
- Web
Arthur Rock Center for Entrepreneurship | About
Company, where he put together the collaborative team that founded Fairchild Semiconductor. After moving to California in 1961, Rock and investor Tommy Davis formed Davis & Rock, which posted an extraordinary 40 percent annual growth rate... View Details
- 28 Nov 2018
- HBS Case
On Target: Rethinking the Retail Website
team with data scientists and others trained in computer science, math, statistics, and physics, including many who held doctorates. To attract the best people, Target knew it had to keep at least part of its data operation in Silicon... View Details
- May 2011
- Article
The Power of Small Wins
By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
- November 2022
- Case
Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia
By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2018, Francisco Staton, Managing Director of Arcos Dorados in Colombia had to decide on the company’s strategy to expand its food ordering and delivery business in the country. Arcos Dorados stood as McDonald’s largest independent franchisee, and Colombia was one of... View Details
Keywords: Digital Transformation; Delivery; McDonald's; Latin America; Quick Serve Restaurants; QSR; Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia." Harvard Business School Case 723-395, November 2022.
- 10 Feb 2021
- Research & Ideas
Has #MeToo Changed How Hollywood Hires?
Business School and Zhang is Assistant Professor of Strategy and Innovation at Boston University’s Questrom School of Business. Although the study results show the #MeToo movement has prompted meaningful change in Hollywood, the authors... View Details
- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
Managing Risks Balancing Innovation and Control Featured Exercises Analyze your organization’s approach to managing common organizational tensions Analyze a job using the Job Design Optimization Tool (JDOT) Identify ways to dial up... View Details
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
that didn’t make it to the top of the priorities list. As cofounder and co-CEO Neil Blumenthal told me, such autonomy presumed the existence of trusting relationships. “If you have trust in one another,” he said, “particularly if leadership has trust in the team, they... View Details
Keywords: by Ranjay Gulati
- 18 Mar 2016
- Blog Post
What is an IFC?
from them some best practices. The biggest challenge was to recognize and fully deliver on the value that we brought to the partner. Our partners knew the challenges inside and out and were fully committed to bold, innovative reforms, so... View Details
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
additional trucks and hired a team of drivers, a move that enabled him to get off the road and look for new customers. For the next two years, his business thrived, but when poor economic conditions forced many of his newly won customers... View Details
- January 2016 (Revised January 2017)
- Case
Rumie: Bringing Digital Education to the Underserved
By: John J-H Kim and Amram Migdal
In fall of 2015, the Toronto, Canada–based education technology nonprofit Rumie had distributed thousands of computer tablets preloaded with collections of thousands of pieces of curated educational content to nongovernmental organizations (NGOs) in some of the most... View Details
Keywords: Edtech; Education Technology; Social Enterprise; Nonprofit; Education Startup; Technological Innovation; Nonprofit Organizations; Social Entrepreneurship; Education; Business Startups; Education Industry; Canada; Africa
Kim, John J-H, and Amram Migdal. "Rumie: Bringing Digital Education to the Underserved." Harvard Business School Case 316-140, January 2016. (Revised January 2017.)
- February 2000 (Revised August 2000)
- Case
Priceline WebHouse Club
By: Thomas R. Eisenmann and Jon K Rust
Priceline empowered consumers to "name their own price" for airline tickets and hotel rooms; then it shopped these offers to marketers. Priceline's founder Jay Walker described the resulting transactions as a new ecosystem, that helped consumers realize lower prices... View Details
Keywords: Business Model; Strategy; Disruptive Innovation; Internet and the Web; Entrepreneurship; Retail Industry
Eisenmann, Thomas R., and Jon K Rust. "Priceline WebHouse Club." Harvard Business School Case 800-287, February 2000. (Revised August 2000.)
- 28 Nov 2023
- Book
Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?
case of China, businesspeople outside of China have found the regime’s efficiency and the country’s market size and innovation ecosystem attractive, and with good reason. But many people misunderstand how power is practiced in China. The... View Details
Keywords: by Sean Silverthorne
- Web
New Venture Competition | Social Enterprise | Harvard Business School
for eligible graduate students across Harvard University to explore social entrepreneurship and test ideas for social innovation in a rigorous and supportive environment. Social Enterprise Track entries may include nonprofit, for-profit,... View Details
- 20 Mar 2007
- First Look
First Look: March 20, 2007
capabilities approach and postulates that "legal astuteness"—defined here as the ability of the top management team to communicate effectively with counsel and to work together to solve complex problems—is a valuable dynamic... View Details
Keywords: Martha Lagace
- 14 Jan 2020
- Research & Ideas
The Business Case for Becoming a Jack-of-All-Trades
papers created by the Institute of Electrical and Electronics Engineers. (Often innovation research looks at patents; however, given the time it takes for research to be commercialized, academic papers provide a much quicker gauge for the... View Details
Keywords: by Michael Blanding
- 09 Jan 2012
- Research & Ideas
Location, Location, Location: The Strategy of Place
where the retailer was able to outmaneuver mom-and-pop competitors. The management team again waited until they had developed enough resources before going head-to-head in suburban areas against big-box retailers like Kmart. Timing Is... View Details
Keywords: by Dina Gerdeman