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- All HBS Web
(2,752)
- People (9)
- News (797)
- Research (1,423)
- Events (3)
- Multimedia (5)
- Faculty Publications (731)
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- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
first identifying and beginning to remove barriers that block system effectiveness.” Because large corporations are made up of many subsystems—business units, global functions, regions, and operating... View Details
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
Japanese company's equity. It then concentrated on enhancing its functional capabilities in product development, production, and marketing. These learned capabilities permitted it to enter related electronic... View Details
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
but large language models like generative pre-trained transformers (GPTs) may allow companies to rely on AI to uncover consumers’ tastes, according to new research from Harvard Business School and Microsoft.... View Details
Keywords: by Kristen Senz
- 07 May 2007
- Research & Ideas
Rediscovering Schumpeter: The Power of Capitalism
and economic histories to illuminate Schumpeter's life and work. A central theme details how Schumpeter's insights help us understand how the forces of capitalism, innovation, View Details
- February 2024 (Revised January 2025)
- Case
AGENTS.inc: Pathways to Growth at an AI Startup
By: Frank Nagle, Manuel Hoffmann, Karoline Ströhlein and Susan Pinckney
The case describes the history of AGENTS.inc. Despite being a small startup, with only four employees, that had never had a funding round, the company boasted an impressive client portfolio including multiple Fortune 500 companies. While AGENTS.inc had been an early... View Details
Keywords: Business Growth and Maturation; Business Model; Business Startups; Small Business; Transformation; Customer Focus and Relationships; Decisions; Entrepreneurship; Venture Capital; Financial Strategy; AI and Machine Learning; Digital Platforms; Technological Innovation; Copyright; Management; Growth and Development; Market Timing; Ownership; Risk and Uncertainty; Competition; Open Source Distribution; Entrepreneurial Finance; Computer Industry; Europe; Germany
Nagle, Frank, Manuel Hoffmann, Karoline Ströhlein, and Susan Pinckney. "AGENTS.inc: Pathways to Growth at an AI Startup." Harvard Business School Case 724-444, February 2024. (Revised January 2025.)
- 18 Jun 2013
- First Look
First Look: June 18
managers-firms with the greatest information frictions prior to the rule change. We report three changes related to compensation after 1992 for division managers. First, within firms with dispersed managers, division manager pay co-moves... View Details
Keywords: Anna Secino
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
performance indicators that shifts strategic decision making to customer-facing edges of the organization. Others advocate less sweeping but still significant changes: Housing the budgeting and strategic planning View Details
Keywords: by Loren Gary
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
industry? How will better data collection transform the ways in which we do clinical trials for new cancer drugs? It is both staggering and exciting to imagine how data and... View Details
Keywords: by Dina Gerdeman
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
period, they showed us how work was actually done in practice in dozens of plants. Kent and I went to Toyota plants and those of suppliers here in the U.S. and in Japan View Details
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
with staff and more meeting-based communication may be necessary now, particularly in the early days of adjusting to the remote work world. Research shows that informal conversation benefits remote... View Details
Keywords: by Dina Gerdeman
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
to the challenge. Think of it as a new strategic initiative facing huge execution challenges. These require senior management to get the best information they can about barriers to execution, and it requires... View Details
Keywords: by Dina Gerdeman
- 30 Jul 2013
- First Look
First Look: July 30
https://archive.harvardbusiness.org/cla/web/pl/product.seam?c=25120&i=25122&cs=0b17ff7f3d16c64e4a6b72b71b876054 2013 pub Information and Subsidies: Complements or Substitutes? By: Ashraf, Nava, B.... View Details
Keywords: Anna Secino
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
short periods of time. If you're traveling to Rio de Janeiro next week and you just bought a $700 camera that you fear you’ll lose, you can upload some information about the camera to the Trov app, swipe... View Details
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
Summing Up Dependency ratios are useful as general indicators of future economic and social health. But they must be managed downward on both a micro and macro basis, in the opinion of the majority of... View Details
Keywords: by Jim Heskett
- 04 Dec 2019
- Book
Creating the Experimentation Organization
recounts. “The employees said, that’s great. We’ll check it with an experiment. The experiment determined if the logo could stay.” As that story illustrates, the role of leadership is very different in an experimentation organization, changing from a person who gathers... View Details
Keywords: by Michael Blanding
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
Mintzberg argues that the best kind of leader doesn't try to effect much change. Rather, she functions like a queen bee, which "does nothing but make babies and exude a chemical that keeps everything... View Details
Keywords: by Nick Morgan
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
distance in some ways, it has grown it in others. As the authors observe, “For example, while information technology may be an effective means of coordinating ongoing projects and collaborations, it may be... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
and provide accurate feedback . Most situations, especially in the business world, have poor validity, in which case intuition is a poor guide. Vance Kirklin appeared to disagree with this, saying that, "Transformative decisions... View Details
Keywords: by James Heskett
- 19 Oct 2010
- First Look
First Look: October 19, 2010
Raffaella Sadun, and John Van Reenen Publication:American Economic Review (forthcoming) Abstract The U.S. has experienced a sustained increase in productivity growth since the mid-1990s, particularly in sectors that intensively use View Details
Keywords: Sean Silverthorne
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
to use largely intuition when we think about this issue, and that our intuition is informed by little or no evidence.” Taylor Corr added that the topic is “still very much a work in progress across the board... View Details
Keywords: by James Heskett