Publications

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Research Summary

Overview

Research about the design and use of internal performance measurement and control systems to implement strategies, align incentives, manage risks, and shape culture using accounting measurement and priorities. In addition, my research includes understanding how and... View Details

Keywords: Corporate Governance; Strategic Change; Accounting Red Flags; Accountability

25 Apr 2014
Video

Ravi Chidambaram - Making A Difference

Maria P. Roche

Maria Roche is an Assistant Professor in the Strategy Unit. She teaches the MBA elective Innovating at Scale and contributes to teaching in executive education programs. Her research examines how specialized knowledge is commercialized and how... View Details

Keywords: education industry; biotechnology; high technology

October 2002 (Revised May 2004)
Case

Intuit's New CEO: Steve Bennett

By: William A. Sahlman and Alison Berkley Wagonfeld

Describes the transition to a new CEO at Intuit, a successful software and financial services firm in California. The new CEO must decide what to change and how fast. He must also navigate within a culture everyone believes to be successful but he envisions can be... View Details

Keywords: Management Succession; Entrepreneurship; Organizational Culture; Applications and Software; Management Teams; Information Technology Industry; Financial Services Industry; California

2009
Case

The North America Environmental Fund (NAEF)

By: Roberto Charvel, Fernando Fabre and T. Putimahtama

NAEF was the first VC fund created in Latin America. It was also the first fund to focus on green technologies. The fund and its managers confronted several issues regarding the under-developed governance and cultural structures required for succesful VC investments. View Details

Keywords: Clean Tech; Emerging Market; Venture Capital; Business Startups; Energy; Entrepreneurship; Finance; Governance; Technology; Green Technology Industry; Financial Services Industry; Latin America; North and Central America

30 Aug 2010
News

Samsung's Lee Shifts Strategy in Challenge to Apple

2001
Book

From Heresy to Dogma: An Institutional History of Corporate Environmentalism

By: Andrew J. Hoffman

This is a pathbreaking account of how the environmental movement has led to profound changes in the perceptions and practices of large-scale corporations, as shown here in the chemical and petroleum industries. The book traces how market, social, and political... View Details

Keywords: Organizational Culture; Environmental Sustainability; Public Opinion; Social Issues

Find at Harvard

September 1998
Case

McDonald's: International Expansion Strategy

By: Gary W. Loveman and Sabina M. Ciminero

James Cantalupo, CEO of McDonald's International, and top management have a few months to decide how the McDonald's brand should be transferred into India. Faced with the challenges presented by the Indian market--80% of Indians are Hindus and cherish cows as sacred... View Details

Keywords: Globalized Firms and Management; Expansion; Brands and Branding; Strategy; Cross-Cultural and Cross-Border Issues; Service Industry; Food and Beverage Industry; United States; India

07 Dec 2011
Research & Ideas

Are Creative People More Dishonest?

behavior. It's a sobering thought in a corporate culture that champions out-of-the-box thinking. "In any organization, especially in contexts that are global and very competitive, there is so much focus on trying to be innovative and... View Details

Keywords: by Carmen Nobel; Advertising

02 Mar 2016
Blog Post

HBS FIELD - A Sneak Peek Into Retail

Every January HBS sends hundreds of first year business school students to an emerging market for 10 days of cultural and business immersion. Dauntingly, in those 10 days students must acclimate themselves to the new market and complete a... View Details

Keywords: Consumer Products / Retail

12 PM – 1 PM EST, 17 Nov 2015
Webinars: Career

Is Entrepreneurship Right For You?

Are you considering pursuing an entrepreneurial career? Professor Tim Butler will share his latest research on the markers that differentiate entrepreneurs from non-entrepreneurs. Using the CareerLeader assessment tool, Professor Butler will demonstrate how your... View Details

February 2010 (Revised March 2010)
Supplement

Leading Change at Simmons (E)

By: Amy C. Edmondson and Susan Thyne

This case updates the “Leading Change at Simmons” series by examining Simmons' increasing debt under the ownership of Thomas H. Lee, a private equity firm. Charlie Eitel, the former CEO, wonders what the company's, and his, legacy will be after declaring bankruptcy... View Details

Keywords: Borrowing and Debt; Private Equity; Insolvency and Bankruptcy; Leading Change; Operations; Organizational Change and Adaptation; Organizational Culture; Ownership; Performance Improvement; Consumer Products Industry

January 2025
Case

Reimagining the Employee Experience at the LEGO Group

By: Amy Edmondson, Mark Mortensen and Elisabeth Powell

In 2024, the LEGO Group faced a decision about the future of LEGO’s Benefits Experience Strategy and the “Best of Both” remote/hybrid work policy. With over 28,500 employees spanning global hubs, retail stores, and manufacturing plants, LEGO leaders had to consider... View Details

Keywords: Leadership; Employee Relationship Management; Values and Beliefs; Organizational Culture; Alignment; Compensation and Benefits; Europe

June 2022 (Revised March 2024)
Case

Netflix's Culture: Binge or Cringe?

By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg

In May 2022, streaming entertainment company Netflix lost customers for the first time in more than 10 years. Once a first mover in the streaming landscape, Netflix was facing competition from Amazon Prime Video, Disney+, HBO Max, and others. A key component of... View Details

10 May 2021
News

Executives, Workers See Future of Remote Work Differently

March 2017
Case

Swagbucks

By: Jeffrey F. Rayport and Matthew G. Preble

In early 2016, Chuck Davis, chairman and CEO of Prodege LLC, parent company of the brand promotion business Swagbucks, and Josef Gorowitz, Prodege’s founder and president, must decide whether to acquire MyPoints, a competitor to Swagbucks, after the company’s... View Details

February 2004
Case

New HP, The: The Clean Room and Beyond

By: Leslie A. Perlow and Elizabeth Kind

When the $19 billion merger of Silicon Valley legend Hewlett-Packard and Houston-based PC giant Compaq Computer Corp. legally closed on May 3, 2002, both companies had already devoted an immense amount of time preparing for the challenges that lay ahead. Chief among... View Details

Keywords: Horizontal Integration; Management Teams; Management Style; Problems and Challenges; Employees; Organizational Culture; Computer Industry; San Francisco