Filter Results:
(1,192)
Show Results For
- All HBS Web
(1,192)
- People (7)
- News (578)
- Research (489)
- Events (2)
- Multimedia (6)
- Faculty Publications (157)
Show Results For
- All HBS Web
(1,192)
- People (7)
- News (578)
- Research (489)
- Events (2)
- Multimedia (6)
- Faculty Publications (157)
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
example, that company would not be selling a “lifestyle” so successfully on a global basis today to its customer base of students, younger singles, and married couples moving into their first apartment or house together. Aisner: We live... View Details
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
players have agreed to autograph baseballs that we can auction off for fundraising," the officer told Lucci. "Could you could contribute a couple dozen?" "Absolutely," said Lucci. "By the way, Officer, could... View Details
Keywords: by Michael Wheeler
- 02 Sep 2018
- News
Havana Rising
to move to Havana. The decision came in January 2017, when Gordon was working in a sales position at Castlight, a Bay Area B2B health care technology company. The couple had met while Gordon was working for the Clinton Foundation in... View Details
Keywords: Dan Morrell; photographed by Eve North
- 01 Sep 2013
- News
Who Are We?
a couple of young MBAs. But fate works in funny ways. For one, it brought Matthew Moore and Jessica Le Roy Moore (both MBA 2007) together in Section I. The two became friends and started dating near the end of their first year at HBS, but... View Details
- 03 Nov 2011
- What Do You Think?
The Ultimate Question in Management
asked that question in the past couple of months. Those replying with a 9 or 10 (the most positive) on an 11-point scale (0 to 10) are "promoters"; a 7 or 8 labels you as a "passive"; and anything from a 0 to a 6 makes... View Details
Keywords: by James Heskett
- 07 Feb 2005
- What Do You Think?
If You Blink, Will You Miss?
extensive research, observation, and practice. For example, a marriage counselor, by breaking down films of couples talking with each other, carefully categorizing behavior patterns, and doing this for years, has prepared himself (and... View Details
Keywords: by James Heskett
- 11 Jun 2020
- Blog Post
Know Your Audience - Recruiting HBS Students for Venture Capital
backgrounds are a better match for others. For some roles, it’s a combination of the two. With a large class size, venture capital firms can find the skill sets they need coupled with the drive and passion of students who will enter their... View Details
Keywords: Venture Capital / Private Equity
- 07 Mar 2024
- Blog Post
IFC India: Green-tech Entrepreneurship in India
and acquisitions, often look outward for later-stage investments and exit opportunities. ConclusionLog 9’s dedication to aligning their products with the real-world demands of India's market, coupled with their commitment to empowering... View Details
- 20 Apr 2020
- News
To Build Connection in Quarantine, Clubs Go Virtual
his fellow HBS alumni on the association’s board of directors. “We started with a virtual update in late February” says fellow board member Shannon Lundgren (MBA 1994). “The inspiration came from conversations with David during a couple... View Details
Keywords: Margie Kelley
- 01 Oct 2002
- News
Banishing Balkan Ghosts
the IMF, World Bank, finance ministers, and ambassadors. By night, he would grab a couple of hours of sleep on his aunt's sofa because he didn't have time to find an apartment of his own. A planned ninety-day stint stretched into many... View Details
Keywords: Garry Emmons
- 08 Dec 2009
- First Look
First Look: Dec. 8
to be coupled with very low life satisfaction. Thus, people may work hard to maintain or increase their income in part because they overestimate the hedonic costs of earning low levels of income. Capital Market Driven Corporate Finance... View Details
Keywords: Martha Lagace
- 03 Oct 2019
- News
Skydeck Live: Galactic Returns
is one of energy and that however you slice it, we’re going to run out of energy. Today you could cover the entire Nevada desert with solar cells and you could take care of all the energy needs of the entire planet. But if you fast-forward a View Details
- 04 May 2018
- News
How to Win the Kentucky Derby
way our business has evolved and our industry has progressed, there are very few people who are not in a position to invest in a horse. You can get into a piece of a horse for a couple thousand dollars. Hanna: Oh, that was one of my... View Details
Keywords: horse racing
- 13 Apr 2016
- Research Event
What Does 'Diversity' Really Mean?
to talk the talk before you walk the walk. But talk is often infuriatingly cheap.” Holmes said it’s irritating that some business leaders seem to equate hiring a couple minority employees with making sweeping changes to corporate hiring... View Details
Keywords: by Dina Gerdeman
- 19 Nov 2014
- HBS Case
Marketing Marijuana
effort to achieve early market share and economies of scale that would position them to be bought out later by national players. Unlike craft beer, marijuana would be inexpensive to transport across state lines to retail outlets across the country. "I think you'll... View Details
- 13 Sep 2012
- Research & Ideas
Why Public Companies Underinvest in the Future
where to focus their efforts was an easy one. "It seemed natural for us to look at how the investment behavior of public and private firms differs," Farre-Mensa says. The fact that there were no similar studies, coupled with the... View Details
Keywords: by Maggie Starvish
- 10 Nov 2008
- Research Event
Social Media Leads the Future of Technology
electronic device nearby, and married couples usually do not share cell phones. Innovation will serve people who want simplicity of technology usage. As the network gets larger it becomes less relevant to individuals, she said, so people... View Details
Keywords: by Martha Lagace
- 05 Jul 2004
- Research & Ideas
Radical Change, Entrepreneurial Opportunity
tightly coupled relationships with customers to engage in trials of different product concepts, producers and users can jointly learn about and make sense of the new technology. For instance, Surface Logix, a firm with highly... View Details
- 07 Jul 2003
- Research & Ideas
The Organizational Model for Open Source
of the hacker style of programming with the need to be more predictable and coordinated in managing software releases. Projects that are more closely coupled with commercial firms have experienced direct pressure from firms to communicate... View Details
Keywords: by Mallory Stark
- 22 Aug 2024
- Research & Ideas
Reading the Financial Crisis Warning Signs: Credit Markets and the 'Red-Zone'
at the same time there's a lot of household credit expansion it's a measure that you're in the Red-zone. We found that that is very predictive of crises. Generally, that and a couple of other papers that Sam Hanson and I have worked on... View Details