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  • Web

Publications - Institute For Strategy And Competitiveness

or set of related conditions to be served, as well as defining patient needs across the care cycle and mapping... 01 Jul 2020 Assessing the Training Costs and Work of Diagnostic Radiology Residents Using Key Performance Indicators – An... View Details
  • 20 Nov 2017
  • Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

bookstore activity and industry conferences; and an analysis of 915 newspaper and trade publication articles that mentioned independent bookselling in some fashion. He even attended a training course on how to open an independent... View Details
Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

managing.” 2. Managers must learn how to hire and nurture talent. Companies should provide training and development for management trainees on how to recruit, hire, and nurture top talent. One common hiring misstep: Managers rely too... View Details
Keywords: by Dina Gerdeman
  • 17 Jan 2018
  • Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

turnover, and that is incredibly costly because you have to search for new people and train them, plus you have a short-term decline in productivity,” Rouen says. “And then you have the people who stay but are dissatisfied and won’t work... View Details
Keywords: by Dina Gerdeman
  • Web

Winners & Runners-Up | New Venture Competition

operator of solar power generation assets in the U.S.A. Policlinicus Ed Kanalosh, HBS Shuhrat Kuziev, HBS Mark Schupak Social Enterprise Track Runner-Up Network of exemplary ambulatory service and training centers in Ukraine. Business... View Details
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

[an]other industry." Driving this view is a belief that there's a trade-off between hiring for experience and the amount of time and money that you don't need to spend on training and development. But these are very different things,... View Details
Keywords: by Carmen Nobel
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

everything or giving (workers) only the bad parts of the task,” he says. Companies should invest in peer learning Companies often opt for formal training programs or consulting arrangements with instructors who teach entrepreneurs how to... View Details
Keywords: by Dina Gerdeman
  • Web

Doctoral 100 Years - Doctoral

Overview Doctoral 100 Years 1922 Training Men for Teaching Business HBS is authorized by the Harvard University Governing Boards to grant the degree of Doctorate of Commercial Science. 1928 Gragg Awarded First Doctorate of Commercial... View Details
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

much more likely to remain in an organization, leading directly to fewer hires from outside the organization," Heskett writes in the book. "This, in turn, results in lower wage costs for talent; lower recruiting, hiring, and View Details
Keywords: by Sean Silverthorne
  • Web

Events & Presentations - Institute For Strategy And Competitiveness

care. This 2.5 day long course is offered to residents and fellows training at Massachusetts General Brigham Hospital and focuses on key topics around Primary Care, Integrated Practice Units, Outcomes Measurement, Cost Measurement,... View Details
  • Web

Social Enterprise - Faculty & Research

started in 2002 as a non-profit print publication, and by 2023, had evolved into a multimedia news site that was part of a for profit, socially-focused company—Chambal Media. Over the years, it had trained several rural women, many from... View Details
  • 09 Mar 2023
  • Blog Post

African American Student Union Spotlight on Joint Degrees

scaling its impact. This led me to seek out opportunities that would allow me to integrate my knowledge of technology, life sciences, and business. When I learned about the MS/MBA joint degree programs in Engineering Science and Biotechnology at HBS, I was immediately... View Details
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

customers. Alibaba increased training offerings to a broader set of customers in China on how to use its platforms. Making sense of it all As the COVID-deaccession crisis has fundamentally shifted customer behavior toward fulfilling more... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 08 Sep 2015
  • Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

While some lessons can be learned by watching—a parent’s reaction after touching a hot stove can be a good lesson for a youngster on dangers in the kitchen—other lessons are harder to learn through observation alone. No matter how many times you watch a surgeon perform... View Details
Keywords: by Michael Blanding; Health
  • Web

Alumnae Circles - Alumni

safe space for the members to connect. Facilitators receive training from the HBS Career and Professional Development office on confidentiality, conflict resolution, and group dynamics and are invited to connect with other facilitators in... View Details
  • 30 May 2023
  • Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

items like toothpaste, yogurt, and wine as well as laptops. More research is needed to understand how GPT might provide useful insight for market researchers working with unique or multifaceted products or services, since language models may require more View Details
Keywords: by Kristen Senz
  • March 2024 (Revised April 2024)
  • Case

Angel City Football Club: Scoring a New Model

By: Jeffrey F. Rayport, Jennifer Fonstad and Nicole Tempest Keller
In January 2024, Kara Nortman, Julie Uhrman, and Natalie Portman, the founders of Angel City Football Club (ACFC) were developing the club’s first three-year strategic plan. Founded in 2020, ACFC had a star-studded investor group, including Portman and celebrities such... View Details
Keywords: Sports; Entertainment; Entrepreneurship; Brands and Branding; Venture Capital; Business Model; Corporate Strategy; Digital Marketing; Sports Industry; Entertainment and Recreation Industry; United States; California; Los Angeles
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  • 2023
  • Other Article

The Harvard USPTO Patent Dataset: A Large-Scale, Well-Structured, and Multi-Purpose Corpus of Patent Applications

By: Mirac Suzgun, Luke Melas-Kyriazi, Suproteem K. Sarkar, Scott Duke Kominers and Stuart Shieber
Innovation is a major driver of economic and social development, and information about many kinds of innovation is embedded in semi-structured data from patents and patent applications. Though the impact and novelty of innovations expressed in patent data are difficult... View Details
Keywords: USPTO; Natural Language Processing; Classification; Summarization; Patent Novelty; Patent Trolls; Patent Enforceability; Patents; Innovation and Invention; Intellectual Property; AI and Machine Learning; Analytics and Data Science
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  • March–April 2023
  • Article

Market Segmentation Trees

By: Ali Aouad, Adam Elmachtoub, Kris J. Ferreira and Ryan McNellis
Problem definition: We seek to provide an interpretable framework for segmenting users in a population for personalized decision making. Methodology/results: We propose a general methodology, market segmentation trees (MSTs), for learning market... View Details
Keywords: Decision Trees; Computational Advertising; Market Segmentation; Analytics and Data Science; E-commerce; Consumer Behavior; Marketplace Matching; Marketing Channels; Digital Marketing
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  • Web

Women at HBS - Alumni

and Patty White (MBA 1989) , believes in the life-long career power of women. Their programs get women current, connected, and confident to return to work with impact and influence. ReBoot Accel has a suite of training and placement... View Details