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  • 25 Feb 2013
  • Working Paper Summaries

Fostering Organizational Learning: The Impact of Work Design on Workarounds, Errors, and Speaking Up About Internal Supply Chain Problems

Keywords: by Anita L. Tucker
  • March 2024
  • Teaching Note

CoPilot(s): Generative AI at Microsoft and GitHub

By: Frank Nagle and Maria P. Roche
This teaching note is the companion to case N9-624-010 CoPilot(s): Generative AI at Microsoft and GitHub, which takes place in late 2021. The case briefly describes the history of both GitHub and Microsoft with a particular focus on open source software (OSS)—software... View Details
Keywords: Mergers and Acquisitions; AI and Machine Learning; Applications and Software; Technological Innovation; Product Launch; Open Source Distribution; Product Development; Commercialization; Competition; Resource Allocation; Technology Industry
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  • February 2008 (Revised May 2008)
  • Supplement

Lincoln Financial Group (C)

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details
Keywords: Organizational Change and Adaptation; Salesforce Management; Customer Focus and Relationships; Financial Services Industry
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  • Web

Baker Library / Bloomberg Center | About

challenge for future generations of HBS leaders and students, Baker elaborated, “It must be remembered always that the standard of excellence which must be maintained comes not simply from the outside of the buildings, but from the work and View Details
  • 2021
  • Working Paper

Time and the Value of Data

By: Ehsan Valavi, Joel Hestness, Newsha Ardalani and Marco Iansiti

Managers often believe that collecting more data will continually improve the accuracy of their machine learning models. However, we argue in this paper that when data lose relevance over time, it may be optimal to collect a limited amount of recent data instead of... View Details

Keywords: Economics Of AI; Machine Learning; Non-stationarity; Perishability; Value Depreciation; Analytics and Data Science; Value
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  • December 2017
  • Case

International Institute of Tropical Agriculture

By: Jose B. Alvarez and Sarah Mehta
It is July 2017, and Dr. Nteranya Sanginga, the director general of the Nigeria-based International Institute of Tropical Agriculture (IITA), is making progress toward two of his primary strategic objectives for the nonprofit research Institute: 1) to scale the impact... View Details
Keywords: Scaling Technologies; Youth Unemployment; Innovation In Nonprofits; Agribusiness; Plant-Based Agribusiness; Cash Flow; Labor; Employment; Commercialization; Problems and Challenges; Agriculture and Agribusiness Industry; Africa; Nigeria
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  • August 2014 (Revised September 2016)
  • Case

ANA (A)

By: Doug J. Chung and Mayuka Yamazaki
All Nippon Airways (ANA) became the largest airline in Japan in 2013. Having been designated as a domestic carrier by the Japanese government till the mid-1980s and Japan being the sixth largest domestic airline market, two-thirds of ANA’s passenger revenue came from... View Details
Keywords: Demand and Consumers; Analysis; Economics; Price; Marketing Strategy; Competitive Strategy; Product; Policy; Air Transportation Industry; Japan
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  • September 2012 (Revised December 2012)
  • Case

Addleshaw Goddard LLP (Abridged)

By: Robert G. Eccles, Amy C. Edmondson and James Weber
Addleshaw-Goddard (AG), the 15th largest law firm in the UK, is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever... View Details
Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom
Related
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Learning and Performance Award (with David P. Norton) from the American Society for Training and Development. Robert S. Kaplan : Awarded a Doctor Honoris Causa from the University of Waterloo in 2008. 2007 Suraj Srinivasan : Winner of the... View Details
  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

subclinical stress in young adults and accelerate neuropsychiatric clinical trials. Willow uses machine learning—with Human-in-the-loop—to train personalized AI models that can be used for continuous disease monitoring and early... View Details
  • 16 Apr 2001
  • Research & Ideas

Strategy and the Internet

forms, including better technologies, superior inputs, better trained people, or a more effective management structure. The other way to achieve advantage is strategic positioning—doing things differently from competitors, in a way that... View Details
Keywords: by Michael E. Porter
  • 30 May 2023
  • Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

items like toothpaste, yogurt, and wine as well as laptops. More research is needed to understand how GPT might provide useful insight for market researchers working with unique or multifaceted products or services, since language models may require more View Details
Keywords: by Kristen Senz
  • Web

Women at HBS - Alumni

and Patty White (MBA 1989) , believes in the life-long career power of women. Their programs get women current, connected, and confident to return to work with impact and influence. ReBoot Accel has a suite of training and placement... View Details
  • Profile

Maha Malik

first year at HBS has been "a year-long training in how to navigate difference. Through the case method, you learn to form opinions based on imperfect information—it forces you to put yourself out there while learning to remain open.... View Details
Keywords: Consulting; Financial Services
  • Blog

Your Coach Will Help You Become a Better Leader

different, all are designed to accelerate your growth as an individual, a team member, and a leader. Who are the coaches? Our executive coaches are seasoned professionals with proven success working with mid-to-senior-level executives. View Details
  • 21 May 2024
  • News

A New Chapter

Joe Wolf (MBA 1999), cofounder and co-CEO of Imagine Worldwide, wants to provide educational opportunity where it is needed most. “In the next 30 years, half of the world’s youth will be sub-Saharan African,” says Wolf. “Right now, the World Bank reports that only one... View Details
Keywords: Catherine O’Neill Grace; photo by Cayce Clifford
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

[an]other industry." Driving this view is a belief that there's a trade-off between hiring for experience and the amount of time and money that you don't need to spend on training and development. But these are very different things,... View Details
Keywords: by Carmen Nobel
  • 04 Oct 2021
  • What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

Giroux, 1968) for the reference to Ken Kesey. Your feedback to last month’s column Can We Train for Trust? The sense of the discussion of this issue was that, while trust may be a combination of nature and nurture, to some degree it is... View Details
Keywords: by James Heskett
  • Web

About Us - Research Computing Services

consider moving your data processing and storage to the HBS computer cluster (aka “the HBSGrid” or “the Grid”). Quick Start Running Jobs on the Cluster Data Storage Database Server (MariaDB) Training RCS team members and partners across... View Details
  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

detecting lies, even among those who are trained to look out for them. "This is early stage research," Malhotra says. "As with any such work, it would be a mistake to take the findings as gospel and apply them too strictly.... View Details
Keywords: by Carmen Nobel