Quality And Safety - Publications - Faculty & Research

17 Jul 2014
Panel Discussion

Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors

12 Mar 2019
First Look

New Research and Ideas, March 12, 2019

Proceedings: Innovations, Quality & Outcomes A Time-Driven Activity-Based Costing Analysis of Emergency Department Scribes By: Kaplan, Robert S., Heather A. Heaton, David M. Nestler, William J. Barry, Richard A. Helmers, Mustafa Y.... View Details

Keywords: Dina Gerdeman

01 Mar 2019
News

Tools and Training for a “Wicked Problem”

with me are things that could happen to many people in Albuquerque, whether it was a medical emergency or a lost paycheck,” he said. “That’s why we’re stepping up to create a safety net that works. Thanks to the Harvard Bloomberg program,... View Details

Keywords: homelessness

11 Oct 2023
Blog Post

A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion

required to produce quality work and the soft skills necessary for effective interpersonal relationships. Understanding each other’s working styles, strengths and weaknesses... View Details

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

to Empowering Everyone Around You, Frei and Morriss argue that a true leader is focused on empowering others, not on their own power or prowess. Through helping to unleash the full potential of those they lead, a brave leader increases... View Details

Keywords: by Kristen Senz

30 Oct 2018
First Look

New Research and Ideas, October 30, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54546 Product Quality and Entering Through Tying: Experimental Evidence By: Kim, Hyunjin, and Michael Luca Abstract—Dominant... View Details

Keywords: Dina Gerdeman

17 Dec 2015
News

Addressing Gender Equity In Business And Society

June of 2015, 124 undergraduates from 14 women’s colleges attended PEEK, a new two-day on-campus academic experience designed to give applicants an introduction to HBS and to business. Ultimately, Ely hopes the School will become the... View Details

September 2018
Article

Do Experts or Crowd-Based Models Produce More Bias? Evidence from Encyclopædia Britannica and Wikipedia

By: Shane Greenstein and Feng Zhu

Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective,... View Details

Keywords: Online Community; Collective Intelligence; Wisdom Of Crowds; Bias; Wikipedia; Britannica; Knowledge Production; Knowledge Sharing; Knowledge Dissemination; Prejudice and Bias

Citation

Find at Harvard

10 Jul 2018
First Look

New Research and Ideas, July 10, 2018

business consequences. Using publicly available information, researchers can see how similar or different decision makers are and compare decision quality on the basis of investments’ performance. After... View Details

Keywords: Dina Gerdeman

23 Oct 2018
First Look

New Research and Ideas, October 23, 2018

virtually irresistible. But long-term assessments could differ, particularly if the free service reduces quality and consumer choice. In this short paper, we examine these concerns. Publisher's link:... View Details

Keywords: Dina Gerdeman

11 Mar 2019
Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

world stage. Armed with a $74 million branding fund, the President’s Council on Nation Branding began a multiprong effort in 2009 to position South Korea as an important global player, showcase its welcoming culture, and boost View Details

Keywords: by Danielle Kost; Tourism

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

2019 New York: PublicAffairs Creative Construction: The DNA of Sustained Innovation By: Pisano, Gary P. Abstract— Creative Construction tackles the myth that larger enterprises are inherently incapable of transformative innovation and are... View Details

Keywords: Dina Gerdeman

01 Jun 2003
News

South Florida and Minnesota Launch Community Programs

can adapt it to their situation,” she observes. “It’s a question of managing the projects and assembling strong groups of volunteers to achieve quality output for each project.” Twenty–seven volunteers... View Details

Keywords: Alumni groups; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

February 2013
Article

Commercial Property Rent Dynamics in U.S. Metropolitan Areas: An Examination of Office, Industrial, Flex and Retail Space

By: Maria Ibanez and Anthony Pennington-Cross

This paper is concerned with the market rental rate for space offered by commercial property and how that rental rate evolves over time. Rental rates reflect the value of the services provided by the property and can have a significant impact on the ability of its... View Details

Keywords: Commercial Real Estate; Rent Dynamics; Office Property; Flex Property; Retail Property; Industrial Property; Property; Real Estate Industry; United States

Citation

Find at Harvard

Purchase

10 Dec 2009
Working Paper Summaries

State Owned Entity Reform in Absence of Privatization: Reforming Indian National Laboratories and Role of Leadership

Keywords: by Prithwiraj Choudhury & Tarun Khanna

2010
Article

Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study

Background: Pay-for-performance is an increasingly popular approach to improving health care quality, and the US government will soon implement pay-for-performance in hospitals nationwide. Yet hospital capacity to perform (and improve performance) likely depends on... View Details

Keywords: Health Care and Treatment; Performance; Health Industry; United States

Citation

Read Now

01 Mar 2010
Op-Ed

A Golden Opportunity for Ford and GM

during the three-year import quotas in the mid-1980s. They must recognize that no matter how wounded Toyota is in the short term by its quality problems, this company is a very tough and able competitor that... View Details

Keywords: by Bill George; Auto

17 Dec 2001
Research & Ideas

Risks and Rewards of the Intrapreneur

said, is that the start-up's mission was in alignment with the company's core business. For would-be intrapreneurs, the advantages to a corporate start-up versus a jump to a brand new company can include increased visibility within the corporate parent View Details

Keywords: by Sean Silverthorne

22 Aug 2024
Blog Post

LM Wind Power Test and Validation Center

student essays that highlight their reflections. When we visited LM Wind Power’s Test and Validation Center in Lunderskov, Denmark, we saw how they work to optimize the efficiency and View Details