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  • 2022
  • Chapter

State-Formation, Statist Islam, and Regime Instability: Evidence from Turkey

By: Kristin Fabbe
Religion, and particularly the forces of political Islam and state secularism, have been central to discussions of regime stability in the Turkish case. Intense polarization, political instability, and military interventions have propelled Turkey into crisis about once... View Details
Keywords: Ottoman Empire; Regime; State Secularism; Political Islam; Democracy; Autocracy; Religion; Government and Politics; Turkey
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  • May 2019 (Revised September 2019)
  • Case

Mobike and ofo: Dancing with Titans (A)

By: Shikhar Ghosh and Haibo Zhao
This case address pacing issues – how fast does a company need to scale? It also examines the role of investors in determining company strategy and exit.
Mobike and ofo were two dominant players in China’s emerging dockless bike-sharing market, that allowed users... View Details
Keywords: Information Technology; Venture Capital; Financing and Loans; Competition; Value Creation; Governance; Economics; Business Startups; Strategy; Business Exit or Shutdown; Entrepreneurship; Infrastructure; Transportation; Bicycle Transportation; China
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  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

consumers use their mobile devices in store. Surprisingly, also when some undecided consumers look up products and prices on their smartphones while in a store, companies don’t necessarily lose out on earning higher profits. How so? Even... View Details
Keywords: by Dina Gerdeman; Retail
  • May–June 2025
  • Article

Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces

By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
Most online sales worldwide take place in marketplaces that connect sellers and buyers. The presence of numerous third-party sellers leads to a proliferation of listings for each product, making it difficult for customers to choose between the available options. Online... View Details
Keywords: Algorithms; Marketplaces; Marketplace Matching; E-commerce; Demand and Consumers; Customer Focus and Relationships; Market Participation; Technology Adoption
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  • May 8, 2020
  • Article

Lead Your Team Into a Post-Pandemic World

By: Hubert Joly
The unprecedented COVID-19 pandemic has tested leaders, especially as it relates to how they lead their workers. As the crisis goes on, many that the author has spoken with have begun to frame it around three distinct phases: The Shelter-in-Place Phase, the Re-opening... View Details
Keywords: COVID-19; Re-opening; Health Pandemics; Leadership; Employees; Communication; Human Needs
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  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

Passion Works Against You 6 Traits That Set Top Business Leaders Apart Why Managers Should Reveal Their Failures Related reading from the Working Knowledge Archives Looking Up and Looking Out: Career Mobility Effects of Demographic... View Details
Keywords: by Dina Gerdeman
  • 05 Dec 2022
  • Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

actionable, concrete goals for advancing workers. This may require a company to begin by focusing on just one parameter first. Asking questions to drive an internal mobility strategy. If, for example, a company is having a hard time... View Details
Keywords: by Pamela Reynolds
  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
Keywords: by Dina Gerdeman
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

Internet has spawned many two-sided platforms, and all the software platforms that run our computers, PDAs, and mobile phones have only emerged recently. Q: You note in your research that in many multi-sided markets, one side of the... View Details
Keywords: by Sean Silverthorne; Technology
  • 01 Jun 2023
  • News

In Full Flower

“Flowers are a very emotive product category, but it didn’t seem that anyone had built a brand that people loved and trusted,” Gelbard recalls. “So often we just turned to a Google search. And the technology for mobile phone orders wasn’t... View Details
Keywords: Julia Hanna; entrepreneurship; florist; marketing; supply chain management; Personal Services
  • 01 Dec 2023
  • News

In My Humble Opinion: Plugged In

focused on the mobility and energy sectors. Lambert is backed by multi-billion-dollar private funds seeking to build innovation hubs in underserved markets and expand their portfolio in the global energy and View Details
Keywords: Deborah Blagg
  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

demonstrate that the status quo is not acceptable and to mobilize others, agitators thus need to communicate in a manner that ensures grievances are shared and collective and not seen as irrelevant.” "If you do not innovate and have... View Details
Keywords: by Carmen Nobel
  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

mobile Internet devices. Mees also set the goal of doubling the number of agents who could simultaneously use the company's reservations system and of getting a Web-based rebooking system up and running so that customers could reschedule... View Details
Keywords: by Julia Hanna; Air Transportation
  • Web

Topics - HBS Working Knowledge

Education (1) Mining (1) Misleading and Fraudulent Advertising (1) Mission and Purpose (20) Mobile Technology (8) Money (4) Monopoly (6) Moral Sensibility (25) Motivation and Incentives (146) Multi-Sided Platforms (5) Multinational Firms... View Details
  • 02 Nov 2023
  • News

Seeding Startups

a mobile shopping app acquired by Motivity Labs. Now Nadkarni, who retired from entrepreneurship in 2015, is the one sharing lessons to the next generation of startup founders. “I love working with smart people. I love the idea of helping... View Details
Keywords: April White
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

solution was to track audiences, use information about their browsing choices, and infer their interests. But tracking was challenged by privacy policies, as Google proposed restriction on the use of cookies, and Apple limited tracking by third parties on its View Details
Keywords: by John Deighton and Leora Kornfeld
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

their own, Yamato mobilized 500 employees and 200 trucks on March 23 to voluntarily deliver relief supplies to evacuation centers in the Tohoku region. The program was initially supposed to last two weeks but continued for eight months,... View Details
Keywords: by Dina Gerdeman
  • Web

Our Team - Impact Investments

research examines corporate and household finance in emerging markets, with a focus on insurance, credit, and savings. He has also done extensive work on financial education in the US and emerging markets. His recent research focuses on designing and delivering advice... View Details
  • 19 Dec 2006
  • Working Paper Summaries

The Political Economy of Capitalism

Keywords: by Bruce R. Scott
  • June 2024
  • Module Note

Value Creation Potential of New Business Models

By: David J. Collis
A business model is composed of three elements. These describe a generic way of creating value and identify the maximum potential value of that model for customers. The elements of a business model are the “job to be done” for the customer, the asset configuration, or... View Details
Keywords: Business Model; Corporate Strategy; Mission and Purpose; Competitive Strategy; Value Creation
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