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- All HBS Web (945)
- Faculty Publications (232)
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 01 Feb 1998
- News
Women at the Top
the new program, "women executives long for the same kind of camaraderie and exchange that men can find with their peers in more informal settings." Among those in attendance was Jessie d'E. Bourneuf (MBA '75), then president of the King Size Catalogue Company, a men's... View Details
Keywords: Marguerite Rigoglioso and Susan Young
- 18 Nov 2021
- Op-Ed
5 Principles for Scaling Change from IBM’s High School Innovation
students are graduates of Pathways in Technology Early College High School (P-TECH), an innovative six-year public high school program spearheaded by IBM that has improved college completion rates among disadvantaged youth and created a hiring pipeline for technology... View Details
Keywords: by Kristen Senz
- 16 Nov 2010
- First Look
First Look: November 16, 2010
psychology that accounts for behaviors inconsistent with ethical beliefs and describe how people reconcile their immoral actions with their ethical goals through the process of moral disengagement. We then examine how the mind selectively... View Details
Keywords: Sean Silverthorne
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
can't be taught in a classroom, he contends. Mihnea Moldoveanu (DBA '97) of the University of Toronto's Rotman School of Management maintains that the MBA is in crisis "because it selects for and cultivates traits and skills [tied to... View Details
- 01 Jun 2018
- News
Up by the Roots
coupled with an established venture capital community and a vast pool of potential customers in the form of major financial firms hungry for fresh tech. “Large financial institutions are technology companies that happen to move money,”... View Details
- 01 Mar 2014
- News
My HBS Eureka Moment
as much as $10,000 per year. That conversation stuck with me and it was my goal from that moment to go to Harvard Business School. Have a Long-Term Strategy Jose M. Faustino (MBA 1963) I WAS AMONG THE FORTUNATE MINORITY that Professor Roland Christensen View Details
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
so that you can read it cover to cover or slice and dice it like a playlist. You can read it backwards. You can just read about Wall Street or consumption or the end of the social contract. You can make the book yours as you choose. View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
assets, including customer relationships; innovative products and services; high-quality and responsive operating processes; skills and knowledge of the workforce; the information technology that supports the workforce and links the firm... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
professionals in venture capital firms or who were cashed-out entrepreneurs acting as angels for small start ups. Both sets of people had certain expertise that they were trying to transmit to highly inexperienced entrepreneurs.... View Details
Keywords: by Sean Silverthorne
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
was a vertically integrated food company with a management system that allowed it to innovate and grow systematically. With sales of $2 billion in 2016, the firm not only produced flour, vegetable oil, and packaged food products, it also... View Details
Keywords: Sean Silverthorne
- 01 Mar 2013
- News
Opening the Door
Care Act move us any closer to that approach? I agree that the individual mandate is essential. But with Obamacare, agents who don't know our individual needs are selecting plans on our behalf, and that's not consumer-driven health care.... View Details
- 01 Dec 2010
- News
The Transformers
launch Bridgespan. Over the years, the firm has assisted HBS professors in writing several social enterprise cases, and two have been written about Bridgespan itself. For his part, Tierney is chair of the HBS Social Enterprise... View Details
- 25 Oct 2024
- Blog Post
Harvard Business School Announces Latest RISE Fellows
capital firm investing in BIPOC founders in the education space. She is also the vice president of advocacy in the Women’s Student Association at HBS, and an author. “As a published fiction writer, I aim to share and amplify the voices of... View Details
- Web
Global Opportunity Fellowship GO: ASIA - Alumni
for which they qualify, it may not always be possible. Are you a current second-year MBA student interested in applying for GO: ASIA? Please visit GO: ASIA on myHBS (login required). Eligibility Eligibility and selection are determined by... View Details
- 05 May 2023
- News
Fail Better
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Every year, HBS selects a small handful of outstanding alums to receive its most important honor, the Alumni Achievement Award. This year's recipients work in... View Details
- 01 Apr 1998
- News
World Class Learning
working for a U.S. government- funded venture-capital firm in Slovakia, Kubicova gained the necessary baseline work experience at home before joining McKinsey & Company in Prague and Cleveland. Kubicova now works in London as an associate... View Details
Keywords: Eileen K. McCluskey
- October 2016
- Supplement
24 Hour Fitness (B): Ownership Changes, 2005–2016
By: John R. Wells and Gabriel Ellsworth
In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details
Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco
Wells, John R., and Gabriel Ellsworth. "24 Hour Fitness (B): Ownership Changes, 2005–2016." Harvard Business School Supplement 717-423, October 2016.
- 01 Dec 2012
- News
From Where We Stand
was an exception. Selected from 3,000 applicants, I learned that there is always a way if you never give up. A lack of role models did not bother me. I love doing things my way without being bothered by precedent. After HBS, I worked in... View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
Business Deep Purpose offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business... View Details